Crashes, No Sound, or Screen Glitches?
Random freezes, missing sound and display glitches usually trace back to one bad driver. Find and replace yours safely.Free scan · under a minutePC Slower Than It Used to Be?
A free scan shows the junk files, broken settings and background clutter dragging Windows down - then fixes them in one click.Free scan · Windows 10 & 11If an EA code says it has already been redeemed, first check the EA Account where you expected the content to appear. Then contact the retailer if you bought the code new, or EA Help if you may have redeemed it on another EA Account you own. EA does not promise to reset, transfer, or restore a used code.
First, check the account and the content you bought
Sign in to the EA Account you expected to use and check its library. EA says a successfully redeemed game appears on the account. If you have more than one EA Account, consider which one was signed in when you entered the code.
Also confirm what the code was for. A code for downloadable content (DLC) or a subscription may not add a new full-game entry to your library; the content may only be available after you start the relevant game. Follow any access instructions that came with the code.
Choose the next step based on how you got the code
| Situation | What to do | What EA says |
|---|---|---|
| You bought a new code from a retailer | Contact the retailer that sold it. Keep your receipt or order confirmation and any messages with the seller. | EA directs buyers with an already-redeemed retailer code back to the retailer for help getting a new code. This is not a guarantee that the seller will replace it. |
| You bought the code secondhand | Contact the seller if appropriate, but do not assume EA can make the code usable again. | EA says the original owner likely redeemed it and that EA cannot help with codes used on another player’s account. |
| You may have redeemed it on another EA Account you own | Contact EA Help and ask about identifying the account and regaining access. Have proof of purchase ready. | EA says it can investigate a possible wrong-account redemption and may request proof of purchase. It does not guarantee recovery or transfer of the entitlement. |
| The code was accepted, but you cannot find the content | Check whether it was for DLC or a subscription, and follow the code’s product or platform instructions. | Some content may not appear as a new full game in the library. |
Check the code’s instructions before trying again
Not every EA code is redeemed the same way. Some must be entered at a specified website or platform, and some older games cannot be redeemed in the EA app. Use the instructions provided with the code rather than assuming it is a standard PC product code. For EA’s guidance on code redemption and these error cases, see EA Help: Redeem your EA product or promo code.
#1 Best Overall
- Apex Legends is a free-to-play Battle Royale game.
- Explore a growing roster of powerful Legends, each with their own unique personality, strengths, and abilities.
- Purchase Apex Coins to customize your character.
- Use Apex Coins to purchase a Battle Pass through the in-game store.
- These coins are only usable through EA app / Origin.
If the code is expired, treat that separately
An expired code is different from one that has already been used. EA says it cannot help with expired codes. Check the expiration date and any restrictions, and contact the retailer if the code was already expired when sold.
What to prepare when you contact support
- The receipt, order confirmation, or other proof of purchase.
- The code and the instructions or product listing that came with it.
- The EA Account you expected to use, and any other account you may have been signed into.
- A clear description of whether the code came from a retailer or a secondhand seller, and the exact error message.
EA’s guidance does not establish a universal right to a replacement, reset, transfer, or restored entitlement. Your available remedy can depend on the seller, the code type, the account, and the platform.
Quick Recap
Best Value
- Apex Legends is a free-to-play Battle Royale game.
- Explore a growing roster of powerful Legends, each with their own unique personality, strengths, and abilities.
- Purchase Apex Coins to customize your character.
- Use Apex Coins to purchase a Battle Pass through the in-game store.
- These coins are only usable through EA app / Origin.
Rank #4
- Join today and enjoy these benefits:
- Exclusive challenges, rewards, and member-only content.
- Play select new releases for up to 10 hours before launch.
- Unlimited access to a collection of fan-favorite series and top titles.
Rank #3
- Requires The Sims 4 & all game updates. For PC, see minimum system requirements for the pack.
- Open Your Dream Business - Dream big and create a small business that will leave your Sim feeling fulfilled. Make and sell pottery or other crafts, provide a service like tattoos or classes, or come up with something unique. Use the selection tool to designate space in your home for doing what you love and making a living at it. With the new Ticket Kiosk you can run the business you want, charging customers for entry or for time spent. Run a family business and hire your Sim’s household, or meet the perfect candidate and offer them a job. Explore the possibilities with the new Small Business system
- Make Your Mark - With the new Tattooing skill you can give Sims pre-made, custom, or dedication tattoos. As you level up your skill you’ll unlock more stamps and stencils, and increase the odds of excellent results. Body art is about freedom of expression and to celebrate that you can now freely create your own designs in Tattoo Paint Mode. Tattoos can even be layered. Share your custom Tattoo designs with other Simmers using the Gallery, or browse for Tattoos to use in your game.
- Mold Your Future - As you hone your Pottery skill using the Pottery Wheel, more designs – like functional tea sets, planters, incense burners, and more – will become available to you. Finish your pieces in the Pottery Kiln; there are plenty of options for glazes. At higher levels of the Pottery skill, Sims can use the Japanese art of Kintsugi to create beautiful pieces from broken ceramics.
- A World of Possibility - Build your future in a town steeped in history. Nordhaven is the perfect place to pursue the things you care most about, like creative and inspiring hobbies. Sims can attend Meetups to mix and mingle with those who are passionate about the same hobbies – they may even find someone to mentor them in their favorite skill. Sims can become mentors at high skill levels, or they can build their legacy by hosting Classes and Lectures. Listening to a Lecture is one of the ways a Sim may earn Mastery Perks. Hobbies are best when shared, so explore the new neighborhoods of Gammelvik and Iverstad to meet like-minded Sims!
Rank #2
- Apex Legends is a free-to-play Battle Royale game.
- Explore a growing roster of powerful Legends, each with their own unique personality, strengths, and abilities.
- Purchase Apex Coins to customize your character.
- Use Apex Coins to purchase a Battle Pass through the in-game store.
- These coins are only usable through EA app / Origin.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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