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Venmo says its multi-factor authentication text does not contain a link. If a text claiming “Sign-in Detected” asks you to tap a link or share a verification code, don’t follow it. Open Venmo independently to check your account, and report the suspicious message through Venmo’s published process.
Is the Venmo “Sign-in Detected” text a scam?
It matches a reported phishing pattern: a text impersonates a Venmo sign-in or security alert, may name a location or device, and urges you to tap a link. Venmo warns that impersonators may send a fake version of its multi-factor authentication message with a link to a phishing site. Venmo’s official guidance is clear: “Our multi-factor authentication message does not contain a link for you to click.” Venmo’s guidance on common scams also says never to give anyone the verification code sent to your phone; a Venmo agent will not ask you for it.
That does not mean every unexpected security text proves someone accessed your account. A claimed city or device in a message is not reliable evidence by itself. Check for an account event inside Venmo rather than trusting the text.
What does the reported text look like?
A user-posted example from May 2023 read: “Sign-in Detected ! Location : Near , Goodyear (AZ) US. -iPad. Thursday, 25 May, 2023 Not you ? Tap the link to sign-in now !” A separate July 2023 report described the wording “Not you? Tap the link to sign in now” and said the link led to a fake site intended to collect login credentials. These are historical examples of reported wording, not proof that all similar texts share a sender or that a current campaign has any particular scale. ConsumerAffairs’ July 2023 report
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What should you do if you get the text?
- Don’t tap the link or share a code. Venmo says its multi-factor authentication text has no link and that you should never provide a phone verification code to anyone, including someone claiming to be a Venmo representative. Venmo’s scam guidance
- Check your account separately. Open the Venmo app yourself or type venmo.com into your browser. Review activity and account notices there. Don’t use a link or phone number supplied by the suspicious text. Venmo says urgent account information can be found by logging in or opening the app. Venmo’s suspicious-communications reporting guidance
- Report the SMS to Venmo. Screenshot the message with the full telephone number visible, email the screenshot as an attachment to [email protected], then delete the text. Venmo notes that 86753 is one number it sometimes uses for account-action texts; seeing that number alone does not prove a message is legitimate. Venmo’s reporting instructions
What if you tapped the link or entered information?
If you entered your Venmo credentials or financial information, Venmo advises changing your Venmo password immediately, contacting your bank and credit or debit card issuer, and reviewing recent Venmo activity for payments you did not authorize. If you are concerned about account security or see unauthorized activity, contact Venmo Support in the app. Venmo’s account-security guidance
Receiving the text alone does not establish that your device is infected. Venmo’s cited steps focus on securing accounts and payment methods when information has been shared.
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