iQOO’s “next month” meant December 2024: the company planned to expand beyond online sales in India through vivo Exclusive stores and other retail channels. The iQOO 13 became the clearest example of the rollout, with sales starting on December 11, 2024. This was a move into physical retail—not evidence that iQOO opened a nationwide chain of standalone branded stores.
What iQOO announced—and what changed
In a report published on November 29, 2024, Gadgets 360 said iQOO planned to enter India’s offline market starting in December, using vivo Exclusive stores and other retail channels. The company had entered India in 2020 and had sold phones primarily online, including through its own e-store and Amazon. Gadgets 360’s report on the planned expansion described the practical change for buyers: they could see and handle a phone before purchasing it.
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In this context, “offline operation” means sales through physical retail outlets. It does not by itself establish that every outlet carried iQOO phones, that every model had a demo unit, or that the brand opened dedicated iQOO shops.
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| Date | What happened |
|---|---|
| November 29, 2024 | Gadgets 360 reported the planned December offline expansion, citing sources. Read the report. |
| December 3, 2024 | The iQOO 13 launched in India. At the launch, CEO Nipun Marya discussed the planned expansion. Read the interview. |
| December 11, 2024 | Sales of the iQOO 13 began through vivo Exclusive stores, the iQOO India e-store, and Amazon. Read the sale report. |
Where buyers can look for an iQOO phone
The launch-era evidence confirms vivo Exclusive stores as an offline channel, while the iQOO e-store and Amazon remained online options. The original report also referred to other retail channels, but did not publish a complete store list or rollout map. The current iQOO India buying page directs shoppers to vivo Exclusive stores; use it or the vivo India store locator to identify a nearby outlet, then contact the store to verify stock before travelling.
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Availability can differ by outlet: a store may not carry every model, colour, storage configuration, or working demo. A sales location is not automatically an authorized repair or warranty-service centre.
What physical retail offers—and what to verify
For buyers, the main practical advantage is the chance to judge details that are difficult to assess from a listing: screen appearance, size and weight, build, speakers, camera handling, and gaming ergonomics. A shop may also make it easier to discuss an exchange or financing, but these are possible retail conveniences, not confirmed terms or company promises. In-store prices and promotions can differ from online offers, so compare the total payable amount rather than just the advertised price.
Before you visit or pay
- Ask whether the phone is available as a sealed retail unit and whether a working demo is on display.
- Confirm the exact model, colour, and RAM/storage configuration you want.
- Ask which warranty applies and how warranty claims are handled; do not assume the sales outlet performs repairs.
- Get the full price in writing, including any conditions attached to an exchange, bank offer, or financing plan.
- Check whether a quoted promotion is available in-store or only through an online seller.
- Before accepting delivery, inspect the invoice and confirm that the model and IMEI match the device.
- Review the seller’s return and replacement terms before checkout.
What the announcement did not establish
The reporting supports a physical retail expansion through vivo Exclusive stores and other outlets, with the iQOO 13 as a confirmed launch-era example. It does not establish nationwide availability, stock in every vivo store, offline access to the full iQOO range, or a chain of standalone iQOO-branded shops. The current iQOO India store locator continues to point shoppers toward vivo Exclusive stores, consistent with use of an existing retail network.
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