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How Much Does BYOD Really Save Your Company?

BYOD can reduce device and wireless costs, but savings depend on reimbursements, security and support. Here’s how to calculate your company’s net result.
From TheFinanceBase Team5 min to read
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BYOD can cut company spending on devices, upgrades and wireless plans, but it does not guarantee net savings. The result depends on what the company would otherwise provide, what it reimburses, and the added cost of securing and supporting a wider range of personal devices. There is no current universal per-employee savings figure; published dollar amounts are dated examples from individual programs, not forecasts for another company.

What BYOD changes—and what it does not

Bring your own device (BYOD) means employees use personally owned phones, tablets or computers for work. It shifts ownership and some costs away from the employer, but the company still has to manage access to its information and protect that information.

The potential savings are straightforward: the company may avoid buying and replacing devices, paying for some wireless plans, and managing company-owned equipment throughout its lifecycle. But those avoided expenses are only one side of the calculation. Reimbursements, security tools, IT support and incident handling can absorb some or all of the difference.

What published BYOD savings figures actually show

These examples show what particular organizations reported or projected. Their dates, program designs and measures differ, so they should not be treated as comparable estimates of what a different company will save.

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Organization and source Reported or projected figure How to interpret it
Cisco, historical program case study; page does not state a publication year $500,000 per year in eliminated spend; $850,000 in device-upgrade spend; 25% lower per-user support costs; and $300 million in increased user productivity Cisco’s own reported program outcomes, not a general BYOD return-on-investment estimate. Productivity is not equivalent to cash savings.
Delaware Department of Technology and Information, 2012 U.S. federal BYOD toolkit case study Up to $2.5 million in potential annual savings A projected saving during the program transition, not a general result to apply to another organization.
Delaware Department of Technology and Information, early program results reported in the 2012 case study 45% lower device expense among participating employees and 15% lower departmental wireless costs Early results in the context of Delaware’s reimbursement plan and move away from state-owned devices; not a universal benchmark.

The Delaware case also described $75,000 in lifecycle costs and $120,000 in ongoing support as part of its projected savings picture. It noted practical complications: employees questioned reimbursement, discovery and privacy raised concerns, and carrier data caps could make employees reluctant to use personal data without additional payment. Those details illustrate why a headline saving may not capture the full cost of a program.

Gartner’s public abstract for its March 14, 2024 report says cost savings are rarely realized, while productivity and satisfaction are more commonly identified benefits. The abstract does not give a public benchmark amount, and the full report is access-restricted.

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Costs to include in your company’s calculation

Compare a defined BYOD employee group with the equivalent company-owned-device group over the same period—ideally a period that reflects the organization’s device refresh cycle. Use actual company costs, not generic estimates.

Costs the company may avoid

  • Purchasing and replacing company-owned devices.
  • Company-paid wireless service plans that the BYOD policy genuinely eliminates.
  • Device lifecycle and asset-management costs that no longer apply.
  • Duplicate personal-and-work device expenses, but only where employees actually stop needing the second device.

Costs BYOD may add or shift

  • Employee voice or data reimbursement, including roaming or other reimbursed use.
  • Mobile device or unified endpoint management (MDM/UEM), security and access controls.
  • IT time for enrollment, support, patching, auditing and monitoring across varied devices and operating systems.
  • Incident response, training and policy administration.
  • Repair procedures and secure removal of corporate data when a device is repaired, replaced or returned to personal use.

A useful company-specific calculation is:

Net BYOD savings over the chosen period = avoided company device, service and lifecycle costs − reimbursements − incremental management and security costs − incremental support and incident costs.

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This is a way to organize your company’s figures, not a published savings statistic. Keep productivity, employee satisfaction and convenience separate from direct cash savings unless the company can measure a defensible financial effect.

Why security, support and privacy affect the result

BYOD makes the supported fleet less uniform. The UK National Cyber Security Centre warns that supporting varied hardware and software, patching multiple operating systems, extracting logs, monitoring diverse systems and responding to incidents can add complexity and cost. It also advises planning how corporate data will be removed securely if a device goes for repair.

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NIST’s final SP 1800-22 practice guide, published September 28, 2023, uses an example solution for personally owned Android and Apple phones and tablets. NIST says BYOD introduces cybersecurity and employee-privacy risks; controls designed for corporate devices do not automatically address them. It notes that employer access or control over a personal device can create privacy risks that would not otherwise exist.

Australia’s cyber security guidance likewise says an organization may reduce hardware costs when employees pay for devices, while support variety, breaches and other device-related expenses can increase overall costs. It recommends a risk-based business case, deciding which employees and information need mobile access, and a clear policy describing financial and technical support.

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That policy should make the boundary between work and personal use understandable to employees: what the organization can see or control, what it will reimburse, what support it will provide, and how company information will be removed when access ends. Requirements vary by organization and geography, so this cost analysis is not legal, tax or jurisdiction-specific reimbursement advice.

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How to decide whether BYOD saves your company money

  1. Define the comparison. Select the employee group, device types and time horizon. Compare BYOD with the company-owned-device arrangement those employees would otherwise use.
  2. Record the avoided costs. Use actual device purchase and replacement, wireless-plan and lifecycle figures. Count an expense as avoided only if it will really disappear.
  3. Estimate the full BYOD costs. Include reimbursements, management and security controls, IT time, incident response, repair and data-removal procedures, training and policy administration.
  4. Check the operational and privacy fit. Consider the number of device and operating-system combinations, patching and monitoring needs, information sensitivity, employee choice and work/personal boundaries.
  5. Calculate net savings and report other outcomes separately. Apply the formula above over the same period for both options. Present productivity or satisfaction as separate benefits unless they are translated into a credible financial measure.

If a company’s hardware savings disappear once its real reimbursements, support and security costs are included, BYOD may still have convenience or satisfaction benefits—but it has not demonstrated direct cash savings. The business case should distinguish those outcomes rather than combine them into a single savings claim.

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