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Bose Trade-In Policy: Eligibility, Credit, Timing, and Returns

Bose Trade In offers eligible U.S. and Canadian customers credit toward a new Bose product. Learn how to check eligibility, see your offer, and understand the final-sale terms.
From TheFinanceBase Team3 min to read
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Bose’s Trade In Program lets eligible customers in the United States and Canada apply credit from a qualifying Bose product toward a new product purchased through the program. The credit is not a guaranteed amount: enter the old device’s serial number on Bose’s Trade In page to see whether it qualifies and what offer is available for your selected replacement.

What is Bose’s Trade In Program?

It is a way to trade a qualifying Bose device for credit toward a new Bose product in the program. Bose says the program is exclusively available to customers in the United States and Canada. Offers depend on the device and replacement selected, are subject to availability, and may change or end without notice.

The credit is tied to a new purchase made through Bose’s Trade In Program; it is not cash or a general-purpose credit for purchases elsewhere.

How much credit will I get for my Bose product?

Bose advertises category maximums, but these are ceilings rather than promised values for any specific item. As shown on Bose’s page accessed October 8, 2026, the advertised maxima are:

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#1 Best Overall
Sale
Bose QuietComfort Headphones - Wireless Bluetooth Headphones, Active Over Ear Noise Cancelling and Mic, USB-C Charging, Deep Bass, Up to 24 Hours of Playtime, Black
  • NOISE CANCELLING HEADPHONES: Effortlessly combines noise cancellation technology with passive features so you can shut off the outside world, quiet distractions, and take music beyond the beat
  • COMFORTABLE HEADPHONES: Plush over-ear cushions softly hug your ears, while a secure and comfortable padded band gently keeps your studio headphones in place for those extra-long listening sessions
  • 2 LISTENING MODES: These wireless Bluetooth headphones feature Quiet and Aware Modes that let you toggle between full noise cancelling or full awareness of your surroundings for seamless sound control
  • HIGH-FIDELITY AUDIO/EQ CONTROL: Supercharge your favorite tracks with high-fidelity audio and Adjustable EQ that puts you in control of the bass, mid-range, and treble for unmatched bold sound
  • ALL DAY BATTERY LIFE: Bose QuietComfort wireless headphones provide up to 24 hours of battery on a single charge, plus a 15-minute charge via USB-C gives you up to 2.5 hours of additional play time
Product category Advertised maximum
Headphones Up to $150
Earbuds Up to $100
Soundbars Up to $300
Bluetooth/Wi-Fi speakers Up to $200
Eligible SoundTouch devices Up to $200

Your actual offer is determined in the serial-number flow and can vary with the specific eligible device and replacement you choose. Check the amount displayed for your transaction rather than budgeting around a category maximum.

What are the eligibility rules for the Trade In Program?

Bose lists selected models, not every product it has sold. Examples on the current program page include QuietComfort 2, 3, 15, 25, 35, 35 II, and 45 headphones; Noise Cancelling 700; QuietComfort 20 and QuietComfort Earbuds generations; SoundSport models; and selected SoundLink, Soundbar, CineMate, Solo, and SoundTouch products. This list is not a guarantee that a particular model will receive an offer; Bose’s live serial-number check is decisive.

Rank #2
Sale
Bose QuietComfort Ultra Bluetooth Headphones (2nd Gen), Wireless Headphones with Spatial Audio, Over Ear Noise Cancelling with Mic, Up to 30 Hours of Play time, Black
  • BREAKTHROUGH SPATIALIZED AUDIO: Super immersive sound spatializes everything, taking the music out of your head and placing it in front of you to push the boundaries of listening.
  • NOISE CANCELLING HEADPHONES: Enjoy Bose’s best noise cancellation for headphones with Quiet Mode, turn on Aware Mode to hear more of your surroundings, or combine noise cancellation and Bose Immersive Audio with Immersion Mode.
  • NEW CINEMA MODE: Bring video content to life like never before with Cinema Mode; spatialize and balance background sound and sound effects for movie-like immersion wherever you go.
  • USB VOICE: Use the built-in mic to enjoy high-quality two-way communication for phone calls and video conferencing while connected via USB-C.
  • ENHANCED LONG-LASTING BATTERY: Up to 30 hours of play time (23 with Immersive Audio)* keeps the music playing through even the longest listening sessions. Charge your headphones with the included USB-C cord and listen to music at the same time.

To qualify, you must be in the United States or Canada, submit a device accepted by the live flow, and select a replacement product available through the program. The offer shown is subject to availability and may change.

SoundTouch owners

Bose stated that support for all SoundTouch products would be discontinued as of February 18, 2026, affecting the SoundTouch app and some features. Its SoundTouch page describes a trade-in route for eligible devices, including SoundTouch 10, 20, 30, Portable, Wave Music System, Stereo JC, SA4, SA5, and SoundTouch Soundbar 300. That date has passed, and the page describes availability in select regions while its terms limit the offer to the United States and Canada. Confirm current availability and your device’s offer directly with Bose rather than assuming the SoundTouch offer remains open.

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Rank #3
Sale
Bose QuietComfort Bluetooth Headphones, Wireless Headphones with Active Over Ear Noise Cancelling and Mic, Deep Bass, Up to 24 Hours of Playtime, Cypress Green - Limited Edition
  • NOISE CANCELLING HEADPHONES: Effortlessly combines noise cancellation technology with passive features so you can shut off the outside world, quiet distractions, and take music beyond the beat
  • COMFORTABLE HEADPHONES: Plush earcup cushions softly hug your ears, while a secure and comfortable padded band gently keeps your over ear headphones in place for those extra-long listening sessions
  • 2 LISTENING MODES: These wireless Bluetooth headphones feature Quiet and Aware Modes that let you toggle between full noise cancelling or full awareness of your surroundings for seamless sound control
  • HIGH-FIDELITY AUDIO/EQ CONTROL: Supercharge your favorite tracks with high-fidelity audio and Adjustable EQ that puts you in control of the bass, mid-range, and treble for unmatched bold sound
  • ALL DAY BATTERY LIFE: Bose QuietComfort wireless headphones provide up to 24 hours of battery on a single charge, plus a 15-minute charge gives you up to 2.5 hours of additional play time

What is the trade-in process?

  1. Find the device serial number. Bose says it may be printed on the product or original box, and in some cases it is available in the Bose app.
  2. Enter the serial number on Bose’s Trade In page and review whether the device qualifies and what credit is offered.
  3. Choose an eligible replacement and review the full order total and terms. Bose eGift Cards are not accepted as payment.
  4. Submit the order and payment and shipping details. Bose emails an order confirmation, prepaid UPS label, and instructions.
  5. Pack and send the old product using the supplied shipping process. Bose will not return a traded-in device.

How long does the trade-in process take?

Bose says the overall process typically takes a couple of weeks, depending in part on how quickly you send the old item. After Bose receives it, the company typically ships the new product within 3–4 days. These are estimates, not delivery guarantees. Bose says the order is cancelled if it has not received the trade-in product within 90 days.

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What happens to the credit, fees, and returns?

  • Credit applies only to a new purchase made within the Bose Trade In Program and is not redeemable for cash.
  • Trade-in credit cannot be combined with other promotions and does not cover tax or delivery.
  • Bose states, “Trade-in orders are final sale.” Products bought through the program cannot be returned or exchanged. Warranty service still applies.
  • The old device is not returned to you.

Because a trade-in purchase is final sale, check the replacement model, configuration, total including taxes and delivery, and displayed credit before placing the order. Bose’s general returns page explains its broader policy, but the program’s final-sale terms govern Trade In purchases.

Best Value
Sale
Bose QuietComfort Headphones - Wireless Bluetooth Headphones, Active Over Ear Noise Cancelling and Mic, USB-C Charging, Deep Bass, Up to 24 Hours of Playtime, Twilight Blue - Limited Edition Color
  • A COOL NEW HUE: Listening feels anything but fleeting when you tune in with QuietComfort Headphones in Twilight Blue
  • NOISE CANCELLING HEADPHONES: Effortlessly combines noise cancellation technology with passive features so you can shut off the outside world, quiet distractions, and take music beyond the beat
  • COMFORTABLE HEADPHONES: Plush over-ear cushions softly hug your ears, while a secure and comfortable padded band gently keeps your studio headphones in place for those extra-long listening sessions
  • 2 LISTENING MODES: These wireless Bluetooth headphones feature Quiet and Aware Modes that let you toggle between full noise cancelling or full awareness of your surroundings for seamless sound control
  • HIGH-FIDELITY AUDIO/EQ CONTROL: Supercharge your favorite tracks with high-fidelity audio and Adjustable EQ that puts you in control of the bass, mid-range, and treble for unmatched bold sound
Rank #4
Sale
Bose QuietComfort Headphones - Wireless Bluetooth Headphones, Active Over Ear Noise Cancelling and Mic, USB-C Charging, Deep Bass, Up to 24 Hours of Playtime, White Smoke
  • NOISE CANCELLING HEADPHONES: Effortlessly combines noise cancellation technology with passive features so you can shut off the outside world, quiet distractions, and take music beyond the beat
  • COMFORTABLE HEADPHONES: Plush over-ear cushions softly hug your ears, while a secure and comfortable padded band gently keeps your studio headphones in place for those extra-long listening sessions
  • 2 LISTENING MODES: These wireless Bluetooth headphones feature Quiet and Aware Modes that let you toggle between full noise cancelling or full awareness of your surroundings for seamless sound control
  • HIGH-FIDELITY AUDIO/EQ CONTROL: Supercharge your favorite tracks with high-fidelity audio and Adjustable EQ that puts you in control of the bass, mid-range, and treble for unmatched bold sound
  • ALL DAY BATTERY LIFE: Bose QuietComfort wireless headphones provide up to 24 hours of battery on a single charge, plus a 15-minute charge via USB-C gives you up to 2.5 hours of additional play time

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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