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What Is NuPay? How Nubank’s Online Payment Platform Works

NuPay lets Nubank customers in Brazil authorize online purchases in the Nu app. Learn how checkout works, what features may be available, and where acceptance has been announced.
From TheFinanceBase Team3 min to read
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NuPay is Nubank’s online checkout payment method for its customers in Brazil. At a participating merchant, a customer selects NuPay and authorizes the purchase in the Nubank app rather than entering card or account details on the merchant’s site or app. Nubank launched the service in March 2022; availability, payment options and any credit features depend on the customer and checkout.

How NuPay works at checkout

  1. Choose NuPay as the payment method at a participating merchant’s online checkout.
  2. Follow the prompt to open or switch to the Nu app and review the payment.
  3. Authorize the transaction in the app using Nubank’s authentication process, which Nubank describes as including a four-digit password.

Nubank says the flow means customers do not need to enter card or account details on the merchant’s site or app. The company presents in-app authorization as a security layer; that is Nubank’s product claim, not evidence that NuPay has a lower fraud rate than cards or other payment methods.

Nubank describes confirmation as taking a few clicks and seconds. The actual checkout flow can depend on the merchant and transaction.

Who can use NuPay, and where?

NuPay is intended for Nubank customers. Nubank’s regulation, effective February 2, 2026, describes the payment instrument as domestic and says it can be issued and used only in Brazil, for purchases of goods and services. A merchant’s presence in an announcement does not by itself establish that NuPay is available at every checkout or to every customer.

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Payment options and possible credit features

Depending on the customer and purchase, Nubank says NuPay may offer payment from an account balance or credit, additional credit limit, and installment payments of up to 24 times. These are possible features, not guaranteed terms: eligibility, availability, installment length and any applicable costs can vary by customer, merchant and transaction. Check the terms shown in the app and at checkout before confirming.

Where Nubank has announced NuPay acceptance

Nubank has announced integrations with several companies. These announcements establish acceptance at the time and scope described, not universal or current availability at every merchant location or checkout.

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Date Announcement What the announcement said
April 19, 2023 iFood Nubank announced NuPay acceptance on iFood. The release said NuPay was then available at more than 160 e-commerce stores and named Consul and Cobasi as examples. This is a dated company figure, not a current merchant directory.
July 11, 2023 EBANX Nubank and EBANX announced a partnership intended to let more than 1,600 global EBANX merchants offer NuPay. The figure described potential reach, not confirmation that all those merchants were already live.
August 2024 99 Nubank announced NuPay for rides in 99. The release described more than 130 partners and said 99 customers could use balance or credit after registering NuPay once in the app. The partner count is a dated company snapshot.
November 5, 2025 Amazon Brazil Nubank and Amazon Brazil announced NuPay as a checkout option in the Amazon Shopping app or on Amazon.com.br.

The partner counts in Nubank’s announcements differ because they are dated snapshots and may use different scopes. They should not be combined or read as a current total. Check the merchant’s checkout for current acceptance.

NuPay for merchants

Nubank describes NuPay for Business as a payment platform for e-commerce. Its regulation identifies NuPay for Business as the operator of the closed payment arrangement and Nu Pagamentos as the acquirer for merchants and issuer for users. A Brazilian merchant considering integration should confirm current onboarding requirements and commercial terms directly with Nubank; the cited material does not establish current terms or a referral program.

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How to decide whether to use NuPay

NuPay is an additional checkout option, not a separate Nubank account tier. It may suit a customer who prefers authorizing a purchase in the Nu app instead of entering card details on a merchant site, provided the merchant offers it. Before choosing, check:

  • Whether NuPay appears in that merchant’s checkout.
  • Whether the purchase is being paid from balance or credit.
  • Whether any additional limit or installment option is offered for this transaction, and the terms displayed.
  • Whether you would rather use the app-based authorization flow or another payment method available at checkout.

The available company announcements do not establish that NuPay is universally safer, cheaper or more likely to be approved than a card or another payment method.

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NuPay launch and availability timeline

  • March 2022: Nubank says NuPay launched. Its blog lists a NuPay for Business explainer dated March 30, 2022.
  • April 2023: Nubank announced iFood acceptance and reported more than 160 e-commerce stores at that time.
  • July 2023: Nubank and EBANX announced an integration with potential reach of more than 1,600 global EBANX merchants.
  • August 2024: Nubank announced acceptance for 99 rides and reported more than 130 partners at that time.
  • November 2025: Nubank and Amazon Brazil announced NuPay at Amazon Brazil checkout.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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