Quick wins for a faster PC:
Clear out junk files and repair common Windows errorsFree Scan →Scan for outdated or missing drivers - takes under a minuteDriver Scan →Your mortgage servicer is the company that handles the day-to-day administration of your loan—especially payments, account questions, and any escrow account. It may be different from both the lender that originally made the loan and the company that owns the debt. To find your current servicer, start with your latest mortgage statement or payment coupon.
What does a mortgage servicer do?
A mortgage servicer manages the routine work of a mortgage account. The Consumer Financial Protection Bureau (CFPB) describes servicing as collecting principal, interest, and escrow payments, if any; sending statements; tracking balances; and handling other aspects of the loan. See the CFPB’s Regulation X model disclosure.
Depending on the loan, the servicer may process monthly payments, answer account questions, track amounts paid toward principal and interest, and administer an escrow account used for property taxes or insurance. For questions about your account or available mortgage assistance, the servicer is usually the company to contact.
Is the servicer the same as the lender or loan owner?
Not necessarily. “Lender,” “owner,” and “servicer” describe different roles, although one company may perform more than one of them. A mortgage can involve separate companies for originating the loan, owning the debt, and administering payments.
#1 Best Overall
- Loan Amortization and Remaining Balances
- Instant Principal, Interest, Interest Only and Total Payments
- Future Values
- Date math function
| Role | Relationship to the mortgage | What it means for you |
|---|---|---|
| Lender | The financial institution that originally made the loan. | The lender set up the original borrowing; it may or may not still service or own the loan. CFPB explanation. |
| Owner | The company or entity that owns the mortgage debt. | The owner is not automatically the company receiving your monthly payment. You can ask the servicer who owns the loan. CFPB guidance on identifying the owner. |
| Servicer | The company that administers the loan and handles routine account activity. | This is generally the company you pay and contact about statements, payment crediting, or account assistance. |
How to find your current mortgage servicer
- Check your latest mortgage statement or payment coupon. Look for the company name and its contact details. The CFPB recommends these as the first places to identify the servicer. See the CFPB’s identification guidance.
- If you cannot find a statement, try the MERS Servicer Identification System. The CFPB lists MERS as an alternate lookup route and gives its toll-free number as 888-679-6377. MERS is a private company, and a servicer may be listed in its system. CFPB guidance.
- If you recently received a servicing-transfer notice, follow that notice. It identifies the new servicer, contact information, and when the new company begins accepting payments. Use the notice’s effective date and check a later statement to confirm that payments are credited correctly.
For account-specific payment instructions, rely on your current notice and statements rather than assuming the company is unchanged. The CFPB also outlines key mortgage terms and servicer obligations under federal rules.
How to find out who owns your mortgage
If you need the owner rather than the servicer, ask your servicer. The CFPB says a servicer must provide the owner’s name, address, and telephone number to the best of its knowledge. The CFPB also describes online lookup tools for some loans and the option to make a written request. See the CFPB’s steps for identifying your mortgage owner.
Rank #2
- SPEAKS YOUR LANGUAGE: Keys clearly labeled in residential mortgage finance terms like Loan AMT, Int, Term, PMT. This industry-standard calculator is super easy to use on all realty financing matters from finding a loan that works for your client to considering trust deeds investments, or finding remaining balances or balloon payments and much more
- CONFIDENTLY AND EASILY SOLVES: All your clients' financial questions whether they are buyers, sellers, investors or renters. Increase your perceived professionalism as a new agent, experienced broker or seasoned loan officer. Close more home sales and impress your clients with fast, accurate answers to all their real estate finance questions
- DEDICATED BUYER QUALIFYING KEYS: Enter client's income, debt and expenses to pre-qualify them to only show properties they can afford. Include tax, insurance and mortgage insurance then compare loan options and payment solutions to give your client choices before they make an offer to buy
- FIGURE OUT THE RIGHT LOAN: At the press of a button for jumbo, conventional, FHA/VA, or even 80:10:10 or 80:15:5 combo loans; check to see if ARMs or bi-weekly loans, quarterly payments or if interest-only payments are the answer; giving your client more choices; easily perform what if loan or tvm calculations Find loan amount, term, interest or PITI or PI payments
- BECOME AN INVALUABLE RESOURCE: Reduce your clients' confusion and uncertainty; ensuring they are able to make a purchase offer; knowing they can afford the down payment; and determining which is the right loan for them. Date-math for listings and contracts too. Comes with a protective slide cover, quick reference guide, pocket User's Guide, and long-life batteries
What to do if your mortgage servicing transfers
Your loan’s servicing rights can move to another company, changing where you send payments and whom you contact. In general, the former servicer’s notice arrives at least 15 days before the transfer and the new servicer’s notice arrives within 15 days after it; the notices may be combined. They include key dates and the new company’s contact and payment information. These are general federal timing rules, and exceptions or loan circumstances may affect how they apply. CFPB overview of servicing changes.
- Read both notices, if sent separately, and note the date the new servicer begins accepting payments.
- Update any bank bill-pay instructions or other automatic payment arrangements as needed.
- Review the next statement to confirm the payment went to the right account and was credited correctly.
For 60 days after a servicing transfer, the new servicer generally cannot charge a late fee or treat a payment as late if you sent it on time—or within the applicable grace period—to the former servicer. This limited protection does not replace the need to follow the new servicer’s payment instructions. CFPB transfer guidance.
Rank #3
- DEDICATED FUNCTION KEYS for Quick Financial Solutions: Clearly labeled function keys enable you to quickly and confidently provide financial answers and options for your clients, whether in the office, in the car or at an open house. Compare loan options and provide payment solutions to give your client choices
- INSTANT FINANCIAL PROBLEM SOLVING: Solve the financial questions your clients have whether they are buyers, investors or renters; increase your perceived professionalism and close more home sales by quickly answering real estate finance problems including remaining balances
- RESIDENTIAL REAL ESTATE FINANCE TERMS: Keys labeled in residential real estate finance terms like Loan AMT, Int, Term, PMT; Calculator is super easy to use to determine a mortgage loan that works for your client
- VERSATILE LOAN CALCULATION OPTIONS: Calculate 80:10:10 or 80:15:5 combo loans at the press of a button; check to see if ARMs or bi-weekly loans, quarterly payments or if interest-only payments are the answer; giving your client more choices
- COMES COMPLETE: Comes with a protective slide cover, quick reference guide, pocket user's guide, two long-life batteries, and 1-year warranty
When to contact your servicer for help
Contact the servicer as soon as you think you may have trouble making a monthly payment. Ask what assistance options may apply to your loan and circumstances; the available options and outcomes are not the same for every borrower. A housing counselor may also help you understand your choices. The CFPB explains how to work with your mortgage servicer.
Quick Recap
Best Value
- Extra large 12-digit angled display.
- Loan Wizard.
- Automatic Tax Keys.
- Selectable decimal setting.
- Input any three loan variables to compute the fourth.
Rank #4
- SPEAKS YOUR LANGUAGE: Keys clearly labeled in residential mortgage finance terms like Loan Amt, Int, Term, Pmt; this industry-standard calculator is super easy to use on all realty financing matters from finding a loan that works for your client to considering trust deeds investments, or finding remaining balances or balloon payments and more
- CONFIDENTLY AND EASILY SOLVE: Clients' financial questions whether they're buyers, sellers, investors or renters. Increase your perceived professionalism as a new agent, experienced broker or seasoned loan officer. Close more home sales and impress your clients with fast, accurate answers to all their real estate finance questions from PITI Payments to IRR, NPV and Cashflows
- DEDICATED BUYER QUALIFYING KEYS: Enter client's income, debt and expenses to pre-qualify them to only show properties they can afford. Include tax, insurance and mortgage insurance then compare loan options and payment solutions to give your client choices before they make an offer to buy
- FIGURE OUT THE RIGHT LOAN: For your client at the press of a button for jumbo, conventional, FHA/VA, or even 80:10:10 or 80:15:5 combo loans; check to see if ARMs or bi-weekly loans, quarterly payments or if interest-only payments are the answer; giving your client more choices; easily perform what if loan or TVM calculations find loan amount, term, interest or PITI or PI payments
- BECOME AN INVALUABLE RESOURCE: To your clients by reducing their confusion and uncertainty; ensuring they are able to make a purchase offer; knowing they can afford the down payment; and determining which is the right loan for them. Date-math for listings and contracts too. Comes with a protective slide cover, quick reference guide, pocket user's guide, and long-life battery
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
