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Repair Windows errors before they cause bigger problemsFix Now →Scan for outdated or missing drivers - takes under a minuteDriver Scan →PerthNow reported in July 2024 that Purple Patch Therapy’s Rivervale occupational therapy clinic was closing after director Cindy Wieman said a frozen NDIS price limit had contributed to about $100,000 in losses. The report said 11 staff were made redundant and clients discharged. The $193.99 metropolitan OT limit discussed in that story applied to the 2024–25 arrangements; it is not a verified current rate.
What happened to Purple Patch Therapy’s Rivervale clinic?
In a report published on 20 July 2024, PerthNow journalist Jessica Evensen said Cindy Wieman had been forced to close the ten-year-old Rivervale clinic after losing about $100,000 because of a lack of funding. Those figures describe Wieman’s account as reported by PerthNow, not an independently audited financial finding.
The report said the closure led to 11 staff redundancies and the discharge of the clinic’s clients. Wieman planned to continue working as a private occupational therapist from home. She said former staff had moved to other jobs and many clients could transition with them, offering a route to continuity of care.
Wieman reflected on the closure: “I’ve put my heart and soul in the company for years and we’ve never had anything but compliments and good feedback from all the people we’ve worked for and this is where it’s led; it just feels like a bit of a waste of a decade.”
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How did the 2024 NDIS price limit factor into the closure?
PerthNow connected the clinic’s financial pressure to the NDIA’s annual pricing review. The article said the review, released in June 2024, kept the metropolitan occupational therapy price limit at $193.99 per session for the 2024–25 arrangements. It also reported that the review found billing-rate averages generally mirrored the limits and recommended no structural adjustment or broad indexation on 1 July 2024.
Wieman argued that the limit had to cover much more than an occupational therapist’s pay: “$193.99 sounds really high right … but it’s got to pay for an awful lot of things, like making sure your staff are trained, equipment, assessment and the work that needs to be done to run a practice.” She said she had exhausted savings built over ten years and believed the limit had not kept pace with the cost of living. She also argued for parity with physiotherapy rates, saying clients rely on occupational therapists for day-to-day capacity building. These are her arguments about operating costs and service value, not an independent cost analysis.
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Occupational Therapy Australia chief executive Samantha Hudson criticized the freeze, calling it “a ‘death sentence’ that could ‘dismantle the entire allied health profession’.”
How did the reported 2024 rates compare?
The following figures were reported by PerthNow for Western Australia in 2024. They are historical figures from that report, not current 2026 price limits. Different service categories should not be assumed to have identical costs or requirements.
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| Service | Reported 2024 price limit | Context in the PerthNow report |
|---|---|---|
| Metropolitan occupational therapy | $193.99 per session | The report said this limit remained unchanged for the 2024–25 arrangements. |
| Physiotherapy | $224.62 per session | Reported as the Western Australian NDIS limit in 2024. |
| Psychology | $244.22 per session | Reported as the Western Australian NDIS limit in 2024; PerthNow said it had risen by almost $10 since 2023. |
What was the NDIA’s response?
An NDIA spokesperson told PerthNow that the review considered feedback from participants and providers alongside market data, research, public consultation and industry engagement. The agency’s stated position was that price limits must balance the scheme’s sustainability with the needs of participants and providers. It also acknowledged that businesses faced economic challenges beyond the disability sector.
The spokesperson said: “It’s important the NDIS Pricing Arrangements and Price Limits balance the sustainability of the NDIS and ensure the scheme meets the needs of participants and providers.”
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Is Purple Patch Therapy still an approved NDIS provider?
As listed on the NDIS Quality and Safeguards Commission’s provider register, accessed 8 October 2026, PURPLE PATCH THERAPY PTY LTD remains an approved provider, with registration in force until 25 August 2028. The entry includes a Rivervale outlet and registration groups including Therapeutic Supports, Behaviour Support, Support Coordination and assistive-product categories. A registration entry confirms the provider’s status on the register; it does not establish that the former clinic reopened or that its services continued unchanged.
The Australian Business Register also lists the company, ABN 83 633 230 145, as an active Australian private company, active from 2 May 2019, with main business location WA 6109. Legal-entity status does not confirm that the former clinic is operating. The available records do not establish whether Purple Patch Therapy resumed its former clinic operations.
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What does the story establish about NDIS price limits now?
The $193.99 figure belongs to the 2024–25 arrangements described in PerthNow’s 20 July 2024 report. It should not be used as a current 2026 occupational therapy limit. The current 2026 limit is not established by the records cited here; check the NDIA’s current pricing arrangements or contact the provider directly for up-to-date information.
Sources: PerthNow, Jessica Evensen, 20 July 2024; NDIS Quality and Safeguards Commission provider register, accessed 8 October 2026; Australian Business Register, ABN 83 633 230 145, extracted 3 October 2026.
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