Historical official warnings from regulators in the UK, Québec, British Columbia, Denmark and Austria said Option Stars / OptionStarsGlobal was unauthorized or unregistered for specified activities in their jurisdictions. In one UK complaint, the Financial Ombudsman Service concluded that Optionstarsglobal was dishonestly defrauding customers; that was a case-specific ombudsman finding, not a criminal conviction or a finding about every customer’s experience. These records date from 2016 to 2018, so check the relevant regulator’s current register before making any decision.
The available evidence supports treating Optionstars Global as high risk and avoiding deposits. A warning from one authority is jurisdiction-specific and does not establish the firm’s present operating status or authorization everywhere.
What regulators and the ombudsman said
| Authority and date | Finding | Scope and limitation |
|---|---|---|
| Québec AMF, 1 December 2016 | OptionStarsGlobal was not registered and was not authorized to solicit investors in Québec; the AMF listed Fevora Limited as another business name used. | Québec-specific warning at that time. |
| British Columbia Securities Commission, December 2016 | The BCSC said Option Stars and OptionStarsGlobal were not registered in British Columbia to trade or advise on securities or exchange contracts. Its alert identified the firms as owned by Novox Capital Ltd. | British Columbia-specific warning at that time. |
| Austria FMA, 30 March 2018 | The FMA said New Markets S.A. (OptionStarsGlobal) was not entitled to provide regulated banking or investment services in Austria. | Austria-specific finding at that time. |
| UK FCA, 25 June 2018 | The FCA identified Option Stars Global as unauthorized by it and said it was targeting people in the UK. It warned that consumers dealing with the firm would not have access through it to the Financial Ombudsman Service or FSCS protection. | UK-specific warning. The FCA noted that firm contact details can change. |
| Denmark Finanstilsynet, 18 September 2018 | The Danish authority said Option Stars was not under its supervision and had no permission in Denmark for activities covered by the Financial Business Act. It urged the public to refuse offers and warned against transferring money to associated accounts. | Denmark-specific warning at that time. |
| UK Financial Ombudsman Service, DRN-3314458 | In a particular complaint, the ombudsman said: “I am satisfied that Optionstarsglobal were not carrying out legitimate binary-options trades but were instead dishonestly defrauding customers”. | A conclusion in that complaint, not a criminal conviction or a universal determination about every customer. |
The regulator records above are historical and jurisdiction-specific. They establish what those authorities said at the time, not whether a similarly named service operates today or what its current authorization status is elsewhere. Check the current register and warning list of the authority responsible for your jurisdiction. The FCA, for example, tells consumers to check its Financial Services Register.
Is Optionstars Global legitimate?
The historical official warnings are substantial reasons to avoid the service. They do not establish its current status in every country, so do not rely on an old warning—or the broker’s own claims—as a substitute for checking the live records relevant to you.
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A company registration, address, certificate or regulator logo does not by itself prove permission to offer brokerage services. The exact legal entity, website domain and permitted activities must match the regulator’s own records. If a site does not clearly disclose its legal entity or its information conflicts with the regulator’s record, do not send money.
How to check an online broker
- Find the exact legal entity. Review the site’s terms, risk disclosures and account-opening documents. Note the company’s full name and any registration number.
- Identify the relevant regulator. Check the authority for the jurisdiction where the service is soliciting you. A corporate registry is not a financial-services regulator.
- Search the official register yourself. Enter the regulator’s address independently and search its current register and warning list. Confirm that the legal entity and domain match and that the authorization covers the products offered.
- Check protections and complaint routes. Verify what complaint-handling or compensation arrangements, if any, apply to you. Protection depends on the jurisdiction and firm.
- Review payment and withdrawal terms. Confirm fees, withdrawal rules and the name of the payment recipient. Do not pay a personal account or unrelated entity without a clear, independently verified explanation.
Warning signs to take seriously
| Warning sign | Why it matters |
|---|---|
| Guaranteed profits or “risk-free” returns | Trading can result in losses; a promise of guaranteed returns should prompt caution. |
| Pressure to deposit immediately | Urgency can discourage independent checks and encourage impulsive payments. |
| Bonuses with unclear withdrawal conditions | Terms may restrict access to funds or require specified trading activity. |
| Requests for extra taxes, unlock fees or verification payments | Do not send additional money simply because someone claims it is needed to release a balance. Ask for the contractual basis and seek independent advice. |
| Unclear fees, withdrawal rules or payment recipient | You may be unable to assess costs, identify who receives your funds or understand how withdrawals work. |
| Pressure to install remote-access software | It can expose banking credentials, wallets and personal information. |
What if you already sent money?
Act promptly, but do not assume recovery is guaranteed. Preserve account statements, payment records, wallet addresses, emails, messages and screenshots. Contact your bank or payment provider and report the matter to the relevant financial regulator or law-enforcement channel.
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- Stop sending money, including any alleged tax, release charge, insurance premium or account-upgrade fee.
- Save screenshots of the account and transaction history, along with all communications and payment details.
- Download the client agreement, fee schedule and withdrawal policy if available.
- Contact your bank, card issuer or payment provider promptly to ask whether a recall, chargeback or fraud investigation is possible.
- If you used cryptocurrency, report the transaction details to the exchange or service used to purchase or send it. Recovery is not guaranteed.
- Report the matter to the regulator or law-enforcement channel relevant to your location.
Be wary of anyone who promises to recover your money for an upfront fee. The official sources reviewed do not endorse recovery providers.
What should you compare with another broker?
There are no legitimate competing broker products established by the evidence reviewed here. For any alternative you consider, compare the exact regulated entity and domain, current authorization and permitted products, your jurisdiction, complaint and compensation mechanisms, and the firm’s stated fees and withdrawal terms. A brand name or claimed overseas registration alone is not proof that it may lawfully serve you.
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FAQ
Is OptionStarsGlobal a scam?
Several authorities issued historical, jurisdiction-specific warnings, and the Financial Ombudsman Service made a strong finding in one complaint that the firm was dishonestly defrauding customers. The ombudsman’s conclusion was limited to that complaint and was not a criminal conviction or a universal finding. The evidence supports treating the service as high risk and avoiding deposits.
Was Option Stars regulated?
Authorities in the UK, Québec, British Columbia, Denmark and Austria issued warnings or findings in 2016–2018 concerning authorization or registration in their jurisdictions. Those records do not establish present authorization everywhere. Check the relevant regulator’s current register directly.
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Can I get my money back?
It depends on how you paid and the circumstances, and recovery is not guaranteed. Preserve evidence and contact your bank or payment provider promptly. Report the matter to the relevant authority.
Should I pay a withdrawal or tax fee?
Do not send more money merely to unlock an account or release a balance. Ask for the legal and contractual basis in writing and seek independent advice.
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How do I check whether a broker is authorized?
Search the official current register of the regulator responsible for your jurisdiction. Verify the exact legal entity, website domain and permissions, and check relevant warning lists. Do not rely only on links, certificates or claims supplied by the broker.
The bottom line
Optionstars Global should be treated as high risk and avoided for new deposits. Multiple authorities issued historical warnings about authorization in their jurisdictions, and the Financial Ombudsman Service found dishonest defrauding in one complaint. Those findings do not establish current status everywhere; verify any firm directly with the relevant regulator. If you already paid, stop sending money, preserve evidence and contact your payment provider and the appropriate authorities promptly.
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