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New York Attorney General Letitia James sued companies doing business as National General and Allstate Insurance Company on March 10, 2025, alleging that two attacks on National General insurance-quoting systems exposed driver’s license numbers belonging to more than 165,000 New Yorkers. The lawsuit alleges cybersecurity and notification failures; the allegations are not findings of liability by a court.
What happened in the Allstate and National General data breaches?
The New York Attorney General describes two separate incidents involving National General systems. The first targeted a consumer-facing online quoting tool; the second involved a separate tool used by independent agents. The agency’s reported figures are allegations presented in its announcement and complaint, not the result of an independent audit or a court finding.
| Incident | System and alleged timeline | People affected, according to the Attorney General | Alleged response |
|---|---|---|---|
| First breach | Consumer quoting tool. The complaint alleges suspicious activity went undetected for more than two months. | Nearly 12,000 people, including more than 9,100 New Yorkers. | The Attorney General alleges affected consumers and relevant regulators were not notified after the breach was discovered. |
| Second breach | Separate tool for independent agents. The complaint says the attack began around October 2020 and was not detected until late January 2021. | An additional 187,000 consumers, including roughly 155,000 New Yorkers. | The complaint alleges the agent tool left the same kind of sensitive information exposed. |
Across the two incidents, the Attorney General says more than 165,000 New Yorkers’ driver’s license numbers were exposed. The agency also says the first breach affected nearly 12,000 people and the second affected an additional 187,000 consumers. These are figures reported by the Attorney General, not independently verified estimates.
How does the complaint say the attacks worked?
Consumer quoting tool
The complaint alleges that attackers used automated bots to query National General’s public-facing consumer quoting tool. According to the allegations, the tool displayed full driver’s license numbers in plain text, and the company did not have sufficient safeguards to prevent automated attacks or detect suspicious activity promptly.
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Independent-agent tool
The Attorney General alleges that after the first incident, similar sensitive information remained exposed in a separate tool used by independent agents. The complaint says attackers later targeted that system in an attack that began around October 2020 and went undetected until late January 2021.
What does the lawsuit allege about Allstate?
The Attorney General alleges that cybersecurity failures continued after Allstate acquired National General and assumed its data-security function. The suit names companies doing business as National General and Allstate Insurance Company. The allegation about Allstate concerns its role after the acquisition; it is not a court determination that Allstate or National General violated the law.
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What is the case seeking, and where does it stand?
The Attorney General says the state is seeking penalties and an injunction against continued violations. The federal docket mirror records that the case was remanded to New York state court on September 4, 2025, after an earlier remand order was vacated. It also records objections and responses filed in September 2025. Those docket entries describe procedural events, not whether the breach allegations are true.
The materials cited here do not establish the later state-court status or a final outcome. They therefore do not support describing the case as currently active, settled, or resolved.
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What did New York’s attorney general say?
On March 10, 2025, Attorney General Letitia James said: “National General’s weak cybersecurity emboldened hackers to steal New Yorkers’ personal data, not once but twice in two separate cyberattacks,” The statement is the attorney general’s characterization of the allegations, not a judicial finding.
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