The U.S. Department of Justice alleges that Uber and its drivers discriminated against riders with disabilities by refusing rides, imposing certain fees, and failing to make reasonable policy changes. The lawsuit, filed September 11, 2025, is still proceeding: a court denied Uber’s motion to dismiss on March 5, 2026. That ruling lets the case continue; it does not decide whether the allegations are true.
What is the Justice Department alleging in its Uber disability lawsuit?
DOJ filed the case under Title III of the Americans with Disabilities Act (ADA) in the U.S. District Court for the Northern District of California. Title III bars disability discrimination by private transportation companies such as Uber, according to DOJ. The department announced the suit on September 12, 2025. The complaint alleges that Uber and its drivers routinely refuse rides to people with disabilities, including blind riders traveling with service animals and people using mobility devices such as stowable wheelchairs. These are allegations, not findings by a court. DOJ’s announcement and complaint summary and the case page describe the claims.
Fees and policy changes at issue
The complaint also alleges that riders were charged cleaning fees tied to service-animal shedding and cancellation fees after drivers allegedly denied them service. DOJ says Uber failed to reasonably modify its policies; one example cited is refusing a front-seat option when a rider with a mobility disability needs it. The suit asks the court to order Uber to stop the alleged discrimination and change its policies, among other remedies.
What does DOJ want the court to order?
DOJ says it seeks $125 million for individuals who experienced the alleged discrimination and previously submitted complaints to Uber or DOJ. This is the amount demanded in the September 2025 lawsuit, not money awarded by a court or paid under a settlement. The department also seeks declaratory and injunctive relief, individual damages, a civil penalty, policy changes, and training for Uber staff and drivers. DOJ’s September 12, 2025 release states the requested relief.
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#1 Best Overall
- ▶ 6FT Wheelchair Ramps are available for 6 inch-18 inch step heights only. Please do not exceed the maximum weight capacity of this wheelchair ramp 800 lbs.
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- 【Double Non-skid】The aluminum surface of the wheelchair ramps for home is designed with folds to increase friction. The surface is also covered with non-skid layer for double non-skid protection. The handicap ramp can be fixed on the wooden platform with complimentary screws.
- 【Portable & Comfortable】 The 6 foot wheelchair ramp is made of advanced aluminum material, which is firm and light, and can be folded for easy carrying and storage. The materials of the handle are newly upgraded, which are so firm and comfortable that it can prevent hand scratches.
- 【Safety】Stainless steel hinges used on the ramp can prevent corrosion and rust to ensure the durability; Both sides of the wheelchair ramps are equipped with baffles and reflective warning stickers to prevent accidental falls. The transition plates at the top and bottom of the ramp make the ramp better fit the ground.
What is the current status of the case?
The United States filed its response to Uber’s motion to dismiss on February 6, 2026, and the court denied that motion on March 5, 2026, according to DOJ’s case page. The case has therefore proceeded beyond the dismissal stage on the record reported there. Denial of a motion to dismiss is a procedural ruling, not a decision that the allegations are true or a final judgment on the merits.
How is this different from DOJ’s 2021 Uber lawsuit?
DOJ’s earlier case concerned a different alleged practice: wait-time fees charged to passengers who needed more than two minutes to board because of a disability. The department filed that Title III suit in November 2021; it was resolved in July 2022. DOJ said the agreement would offer several million dollars to more than 65,000 riders and establish fee waivers and a refund process. That resolution belongs to the 2021 wait-time-fee case, not the 2025 lawsuit over alleged ride refusals, service-animal and mobility-device access, fees, and policy changes. See DOJ’s 2021 case announcement and 2022 resolution announcement.
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- ⚠NOTES :Please pay careful attention to the height and length of ramp chart and if in doubt go to the next longer ramp length (do not try to go shorter). Due to the vertical side walls at the edge of the wheelchair ladder, an inappropriate distance or tilt angle may affect the opening and closing of the door if you use it on the threshold.If using it next to a sliding door, ensure sufficient space is available next to the threshold for the ramp extension plate; otherwise, the extension plate will obstruct the sliding door track, rendering the sliding door unusable.
- ⚠【4FT WHEELCHAIR RAMP】 (Unfolded Size: 48" x 29" x 2.4", Folded Size: 48" x 14.5" x 3.2", Weighs 18.43 pounds.) – Ideal for height adjustments from 4 to 12 inches（Do not use the ramp at a height exceeding the maximum usable height of 12 inches for this 4FT ramp). Max Load: 800lbs. Please refer to the size guide before purchase. Note: The ramp may slightly sink during use but will rebound quickly.
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Rank #4
- ⚠【2FT WHEELCHAIR RAMP】 (Unfolded Size: 24" x 29.2" x 2", Folded Size: 24" x 13.2" x 3.2", Weighs 10.9 pounds.) – Ideal for height adjustments from 2 to 6 inches（When used as a ramp for wheelchair access, it is recommended that the step height not exceed 4 inches.). Max Load: 800lbs. Please refer to the size guide before purchase. Note: The ramp may slightly sink during use but will rebound quickly.
- ✅【SAFETY FIRST】 Upgraded threshold ramp with baffles and reflective strips for visibility and safety, especially in low light. Extended guide rails at both ends prevent falls, making it perfect as a handicap ramp for home use.For safer and more stable use, ensure the front extension plate of the ramp is fully flush with the ground.
- ✅【NON-SLIP DESIGN】 The wheelchair ramp has a textured, non-slip aluminum surface for secure, stable use on home steps, stairs, and doorways.
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Rank #3
- ▶ Note: Please refer to the buyer’s guide to select the wheel chair ramp for home steps size before purchasing; Please notice that it is normal for the long portable wheelchair ramp to sink during use, and it will rebound soon.Please do not exceed the maximum weight capacity of this wheelchair ramp 800 lbs.
- Double Non-skid: the aluminum surface of the wheelchair ramps for home is designed with folds to increase friction. The surface is also covered with non-skid layer for double non-skid protection. The handicap ramp can be fixed on the wooden platform with complimentary screws.
- Portable & Comfortable: the wheelchair ramp is made of advanced aluminum material, which is firm and light, and can be folded for easy carrying and storage. The materials of the handle are newly upgraded, which are so firm and comfortable that it can prevent hand scratches.
- Safety: stainless steel hinges used on the ramp can prevent corrosion and rust to ensure the durability; Both sides of the wheelchair ramps are equipped with baffles and reflective warning stickers to prevent accidental falls. The transition plates at the top and bottom of the ramp make the ramp better fit the ground.
- Wide Range of Applications: portable door threshold ramps can be used at front doors of home or garage steps and various cars to solve problems that may happen to wheelchairs, unloading trolleys, baby carriages, pet dogs, scooters and elderly people walking.
Rank #2
- ▶ 4FT Wheelchair Ramps are available for 4 inch -12 inch step heights only.
- ▶ Note: Please refer to the buyer’s guide to select the wheel chair ramp for home steps size before purchasing; Please notice that it is normal for the long portable wheelchair ramp to sink during use, and it will rebound soon.Please do not exceed the maximum weight capacity of this wheelchair ramp 800 lbs.
- Double Non-skid: the aluminum surface of the wheelchair ramps for home is designed with folds to increase friction. The surface is also covered with non-skid layer for double non-skid protection. The handicap ramp can be fixed on the wooden platform with complimentary screws.
- Portable & Comfortable: the 4 foot wheelchair ramp is made of advanced aluminum material, which is firm and light, and can be folded for easy carrying and storage. The materials of the handle are newly upgraded, which are so firm and comfortable that it can prevent hand scratches.
- Safety: stainless steel hinges used on the ramp can prevent corrosion and rust to ensure the durability; Both sides of the wheelchair ramps are equipped with baffles and reflective warning stickers to prevent accidental falls. The transition plates at the top and bottom of the ramp make the ramp better fit the ground.
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