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In Surprising Move, HP CEO Enrique Lores Steps Down to Lead PayPal

Enrique Lores resigned as HP CEO and was chosen to replace PayPal CEO Alex Chriss. Here’s the timeline, business rationale, governance issue and impact on both companies.
From TheFinanceBase Team5 min to read
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Enrique Lores resigned as HP Inc.’s president and CEO on February 3, 2026, and was appointed PayPal’s next president and CEO. He was scheduled to begin at PayPal on March 1, replacing Alex Chriss. HP named board member Bruce Broussard interim CEO, while PayPal installed Jamie Miller as interim CEO until Lores took over.

The unusual executive move came as PayPal said it needed faster change and stronger execution—and as the company released its fourth-quarter and full-year 2025 results on the same day.

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What happened on February 3, 2026?

HP said Lores’s departure was effective immediately. The company said he was leaving to pursue another professional opportunity, appointed Bruce Broussard interim CEO, formed a CEO search committee and retained a global executive-search firm.

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PayPal separately announced that Lores would become its president and CEO effective March 1, succeeding Alex Chriss. Until that date, PayPal CFO and COO Jamie Miller was to serve as interim CEO. PayPal also appointed David W. Dorman independent board chair, effective immediately.

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That means the announcement date and the leadership-change date were different: Lores left HP on February 3 but was not scheduled to formally start as PayPal CEO until March 1.

HP’s announcement and PayPal’s announcement provide the companies’ official accounts.

Why did PayPal replace Alex Chriss?

PayPal said its board had conducted a detailed evaluation and concluded that, although progress had been made, the pace of change and execution was not meeting expectations. The board said PayPal needed a seasoned leader for its next transformation phase.

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PayPal also credited Chriss with work including monetizing Venmo and expanding the company’s buy-now-pay-later business. The public explanation therefore was not that Chriss had accomplished nothing, but that the board wanted faster execution and a different kind of leadership for the next stage.

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The leadership announcement coincided with PayPal’s release of its fourth-quarter and full-year 2025 results. That timing matters when interpreting the market reaction. Secondary coverage reported disappointing quarterly results, weak expectations for 2026 profit and a sharp decline in PayPal shares. The stock move should not be attributed solely to Lores’s appointment because the earnings release and leadership announcement arrived together.

PayPal’s official results release contains the company’s financial announcement. A contemporaneous Techmeme roundup links to reporting on the market response.

Who is Enrique Lores?

Lores spent roughly 36 years at HP, beginning as an engineering intern. He led HP Inc. as president and CEO for more than six years; HP described his CEO tenure as seven years.

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During his HP career, Lores was involved in the company’s transformation after the separation of HP Inc. and Hewlett Packard Enterprise. PayPal described his experience as extending beyond traditional PCs and printing into services, subscriptions, workplace solutions and AI-enabled offerings.

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His move was especially unusual because he was already closely connected to PayPal. Lores had served on PayPal’s board for nearly five years and had been its board chair since July 2024. He was therefore not simply an outside executive recruited into an unfamiliar company: he was a sitting director and the company’s outgoing chair who was chosen to become CEO.

Why was the appointment surprising?

The move combined several uncommon features:

  • Lores left a company he had served for his entire professional career.
  • HP’s CEO resignation took effect immediately, requiring an interim leader and a new search.
  • He moved directly to lead a company whose board he had chaired.
  • HP and PayPal operate in different primary markets. HP focuses on computing, printing, services and workplace technology, while PayPal operates in digital payments and commerce.

Semafor reported, citing sources, that HP’s board was surprised by the departure. “Blindsided” is a reported characterization, not an admission made by HP in its official announcement.

For PayPal, Lores offered a combination of large-company technology experience, transformation experience, global operating exposure and existing knowledge of PayPal. Those factors may have reduced the learning curve compared with an entirely external candidate. They do not, however, prove that he had operating expertise in every part of payments, including fraud, credit, merchant acquiring or financial-services regulation.

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The governance question

Lores’s prior role at PayPal made board structure an important part of the transition. A person who had been board chair was becoming the company’s CEO, so PayPal announced Dorman as independent board chair immediately.

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Separating the chair and CEO roles gives PayPal a distinct independent board leader while Lores runs the business. The announcement itself does not establish whether the arrangement raised a governance violation or whether the process was improper; it does show why a board-chair change was necessary as part of the appointment.

Several process details were not resolved in the companies’ releases, including when Lores recused himself from board discussions, whether an independent search committee was used, what compensation or severance terms applied and whether restrictions connected to his HP departure affected the move. Those questions would require securities filings, proxy materials or additional company comment.

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What happened to HP?

Bruce Broussard became HP’s interim CEO effective immediately. He had served on HP’s board since 2021 and previously led Humana for more than a decade. HP did not describe Broussard as a permanent replacement; the company began a formal CEO search.

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HP also reaffirmed its fiscal 2026 outlook, signaling that it wanted investors to see operational continuity despite the abrupt leadership change. The published ranges were:

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Reaffirming guidance is not the same as proving that HP’s strategy or execution will be unaffected. A long-serving CEO’s sudden departure can create succession risk even when near-term financial targets remain unchanged.

What investors and customers should watch

At PayPal

  • Whether Lores accelerates product development and execution.
  • How PayPal approaches branded checkout, Venmo monetization, buy now, pay later and merchant tools.
  • Performance against competitive pressure in digital commerce.
  • Regulatory, fraud, credit and consumer-finance risks.
  • Whether the separation between the independent chair and CEO provides effective oversight.

At HP

  • How long the interim period lasts and whether HP selects an internal or external successor.
  • Whether the company maintains its reaffirmed fiscal 2026 outlook.
  • Whether the leadership change affects HP’s services, subscription, workplace-technology and AI-related initiatives.
  • How effectively Broussard maintains operations while the board searches for a permanent CEO.

The bottom line

This was a two-company leadership shake-up, not a simple retirement. HP lost a CEO who had spent 36 years at the company and moved immediately to an interim succession plan. PayPal replaced Chriss with Lores, a technology-company veteran who already knew PayPal as a director and former board chair.

PayPal’s stated reason was insufficient pace of change and execution, while the same-day earnings release added important financial context. The appointment may give PayPal an experienced transformation leader, but it also creates a governance transition and brings an executive from computing and workplace technology into a highly regulated payments business. HP’s reaffirmed outlook suggests continuity was the immediate message, but the permanent CEO search remains central to the company’s next chapter.

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