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Random freezes, missing sound and display glitches usually trace back to one bad driver. Find and replace yours safely.Free scan · under a minuteOn an iPhone or iPad, open Settings, tap your name, then tap Subscriptions. Select a service to see its plan, price, renewal or expiration date, and available options. To investigate past charges, use App Store → profile picture → Apps & Purchase History → Purchase History.
These screens show subscriptions billed through Apple. An app downloaded from the App Store may still bill you directly, through Google Play, a carrier, or another payment system.
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Check subscriptions on an iPhone or iPad
- Open Settings.
- Tap your name at the top.
- Tap Subscriptions.
- Tap a subscription to view its details.
The details screen normally shows the subscription plan, current price, renewal date, expiration information, and available actions. Labels can vary by iOS or iPadOS version, subscription type, country, and region.
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Active subscriptions appear with management options. Expired or canceled subscriptions may remain listed so you can review them or renew them. A red expiration message or the absence of a Cancel Subscription button generally indicates that the subscription is already canceled.
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Apple’s documented management path is Settings → your name → Subscriptions.
Subscriptions and Purchase History are different
Subscriptions is the best starting point for current or recently canceled recurring services. Purchase History is a record of transactions, including apps, in-app purchases, subscriptions, music, films, books, AppleCare+, and other Apple services. It can include both free and paid items.
On an iPhone or iPad, open:
App Store → profile picture → Apps & Purchase History → Purchase History
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Check subscriptions on a Mac
- Open the App Store.
- Click your name in the sidebar. Sign in if prompted.
- Click Account Settings.
- Scroll to Subscriptions.
- Click Manage.
For older transactions, use Account Settings → Purchase History. Apple’s current subscription instructions are available through its subscription support page.
Check subscriptions on a Windows PC
For subscriptions billed by Apple, use the Apple Music or Apple TV app:
- Open Apple Music or Apple TV.
- Click your name at the bottom of the sidebar.
- Choose View My Account and sign in if requested.
- In Settings, click Manage beside Subscriptions.
In older iTunes versions, the route is Account → View My Account → Settings → Subscriptions → Manage.
To review past transactions in Apple Music or Apple TV, choose View My Account, scroll to Purchase History, then click See All beside the most recent purchase.
How to cancel, change, or renew a subscription
On an iPhone, iPad, or Apple Vision Pro, open Settings → your name → Subscriptions, select the service, and tap Cancel Subscription. Cancellation normally stops future renewal; it does not automatically refund the current billing period. Access may continue until the paid period or trial ends.
If you are canceling a free or discounted trial, Apple advises canceling at least 24 hours before the trial ends if you do not want it to renew. The exact timing and treatment can vary by promotion and region.
Depending on the subscription, the same screen may also let you:
- Change to another available plan.
- Renew an expired subscription.
- Turn on Family Sharing for an eligible subscription.
- Enable renewal receipt emails.
Availability depends on the service and your region. For detailed guidance, see Apple’s iPhone user guide.
Why a subscription may be missing
If a service does not appear under Subscriptions, do not assume the charge is gone or that Apple failed to list it. Work through these checks:
- Find the receipt. Search your email for “receipt from Apple” or “invoice from Apple.” The receipt identifies the Apple Account used for the purchase.
- Check other Apple Accounts. You may have subscribed while signed in to a different account, known historically as an Apple ID.
- Check Family Sharing. A family organizer cannot necessarily cancel another family member’s subscription. The Apple Account associated with the subscription generally has to manage it.
- Inspect your bank or card statement. If there is no Apple receipt, another company may be the billing provider.
- Check the service’s account page. The developer may bill directly through its website or app account, even if you downloaded the app from the App Store.
- Check Google Play or another platform. For example, Apple says Apple Music, Apple TV, or MLS Season Pass subscriptions started on Android may be billed through Google Play.
- Consider regional payment options. In the European Union and other applicable markets, some purchases may use alternative payment systems or external developer links and may not appear in Apple’s standard subscription controls.
The key question is not where you downloaded the app. It is who appears as the billing provider on the receipt or financial statement. Apple-billed subscriptions are managed through Apple; developer-direct, Google Play, carrier, and other subscriptions must be managed by the relevant provider. See Apple’s billing and subscription guidance.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Investigate an unfamiliar Apple charge
Start at reportaproblem.apple.com and review your purchase history. Search by the charged amount or date if the merchant description is unclear.
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Bank statements may show an Apple charge as apple.com/bill. Apple says this descriptor can cover apps, subscriptions, music, films, and other Apple services. A single statement amount may also combine multiple purchases or subscriptions, so do not match it to one service without checking the itemized purchase history.
Also ask family members whether they made the purchase, especially when Family Sharing or a shared device is involved. If someone may have accessed your Apple Account, change its password and review its security information after checking the transaction.
Apple explains how to identify apple.com/bill charges and grouped purchases.
Request a refund
Cancellation and a refund are separate processes. To request a refund:
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- Go to reportaproblem.apple.com and sign in.
- Choose I’d like to.
- Select Request a refund.
- Choose a reason.
- Select the app, subscription, or other purchase.
- Submit the request.
Some purchases may be eligible, but Apple evaluates each request and approval is not guaranteed. Apple says an update may take 24 to 48 hours; an approved refund can take additional time to reach the original payment method. Follow Apple’s refund instructions for the current process.
Quick Recap
Quick reference
| Goal | Where to go |
|---|---|
| See active subscriptions | Settings → your name → Subscriptions |
| Review a past charge | App Store → profile picture → Apps & Purchase History → Purchase History |
| Search purchases online | reportaproblem.apple.com |
| Cancel an Apple-billed subscription | Open the subscription details screen and choose Cancel Subscription |
| Identify the billing company | Check the Apple receipt and bank or card statement |
| Manage Google Play billing | Google Play |
| Manage developer-direct billing | The developer’s website or app account |
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