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Re:

How to Change the Bank Account Used for FASTag Auto-Recharge

To switch the bank account funding FASTag auto-recharge, identify your issuer and mandate type, update or recreate the mandate, and confirm it is active.
From TheFinanceBase Team4 min to read
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To change the bank account funding FASTag auto-recharge, update or replace the payment mandate through the issuer that manages your existing tag. First identify whether the mandate is a bank standing instruction or UPI AutoPay; the steps and authorization vary by issuer. Changing the funding account is not the same as switching the FASTag to a different issuer bank.

1. Check your FASTag issuer and mandate type

Start with the issuer named in your FASTag account, statement, or app. For a bank-issued FASTag, the National Highways Authority of India (NHAI) directs customers to recharge through the respective bank portal and contact that bank for assistance. NHAI FASTag FAQ

Then find out how auto-recharge was authorized. A bank standing instruction and UPI AutoPay are different mandates and may be managed in different places. Your issuer’s FASTag portal may show the mandate type, or its support team can confirm it.

  • Bank standing instruction: A bank account is authorized to fund top-ups when the issuer’s conditions are met.
  • UPI AutoPay: The mandate is managed through the issuer’s supported portal or the UPI payment app used to authorize it.

2. Update the mandate with the current issuer

  1. Sign in to the issuer’s FASTag portal or open the payment app holding the mandate. Look for a section named auto-recharge, standing instruction, mandate, or UPI AutoPay. Labels differ by issuer.
  2. Choose the existing mandate. If the issuer offers an edit option, select the new funding account. If it does not, follow the issuer’s process to cancel the old mandate and create a new one using the replacement account.
  3. Authorize the change. Complete the authentication the issuer requests. Depending on the flow, this could involve a bank login, OTP, or authorization in a UPI app; there is no single method for every FASTag.
  4. Verify the new mandate. Check that the account details are correct and that the mandate shows as active in the issuer’s portal or payment app. Confirm its status before relying on it for a trip, and check that a subsequent top-up is funded as expected.

Do not close or replace the FASTag just to change its funding account unless the issuer instructs you to do so. If there is no account-change control, ask the issuer’s official FASTag support how to update or recreate the mandate.

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How the process differs by FASTag and payment type

FASTag or mandate Where to manage it What is established
Bank-issued FASTag with UPI AutoPay Issuer’s FASTag portal or the UPI app used for the mandate Axis Bank says its UPI AutoPay can be modified or cancelled through its FASTag portal or a PSP app. Axis Bank FASTag FAQ
Bank-issued FASTag with a standing instruction Issuer’s FASTag portal or, where supported, bank net banking ICICI Bank describes standing-instruction setup through its FASTag customer portal or retail net banking, including selection of the savings account used for deductions. That does not establish that every issuer allows an existing instruction to be edited rather than recreated. ICICI Bank FASTag recharge
NHAI bank-neutral FASTag linked through My FASTag My FASTag and the applicable linked account mandate NHAI describes automatic top-up below a minimum threshold under a standing instruction, but does not provide universal current steps for replacing the linked account. Contact the relevant official support channel for the account-change process. NHAI FASTag FAQ

Examples of issuer-specific controls

Axis Bank UPI AutoPay

Axis lists Payment Section → UPI AutoPay Setup in its FASTag online customer portal. Its flow uses a chosen UPI app for authorization; the FAQ also says customers can modify or cancel the mandate through the Axis FASTag portal or a PSP app. These directions apply to Axis’s UPI AutoPay flow, not to every issuer or standing instruction. Axis Bank FASTag FAQ Axis Bank FASTag

ICICI Bank standing instruction

ICICI describes setting up standing instructions from its FASTag customer portal or retail net banking. In the net-banking instructions, the customer selects the savings account from which funds are deducted. Use ICICI’s current interface or support for the exact steps to change an existing account; the described setup process is not a universal rule for other issuers. ICICI Bank FASTag recharge

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If you mean changing the issuer bank

Changing which bank issued your FASTag is a separate portability process, not a change to the account funding an existing mandate. A Ministry of Road Transport and Highways release dated 11 September 2026 announced OneTag, a portability solution developed jointly by IHMCL and NPCI. It says the Rajmargyatra app guides users through eligibility checks, verification, consent, issuer selection, and onboarding. After successful portability, the existing Tag ID and vehicle registration number remain unchanged, according to the release. The former issuer handles prior-wallet matters such as refunds and pending transactions; the selected issuer completes onboarding. Check the app’s current instructions and eligibility before starting. Ministry of Road Transport and Highways: OneTag announcement

For the separate auto-recharge setting, the Ministry’s 19 February 2025 clarification encouraged customers to link their FASTag wallet to UPI or a current or savings account under auto-recharge settings. That statement does not specify a universal account-change procedure. Ministry clarification on FASTag auto-recharge

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