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FTC Fortnite Refund Claim: Is It Closed, and When Will Payments Arrive?

The FTC closed Fortnite refund claims on July 9, 2025. Pending claims filed after February 14 are under review, with more payments expected in 2026.
From TheFinanceBase Team3 min to read
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The FTC is no longer accepting Fortnite refund claims; the deadline was July 9, 2025. If you filed after February 14, 2025, the FTC says your claim is under review and you do not need to take further action right now. The agency expects another round of payments in 2026, but has not given an exact date for an individual payment.

Can I still file a Fortnite refund claim?

No. The claim window closed on July 9, 2025. The FTC is not accepting new claims. The FTC Fortnite Refunds page is the official place to check for updates.

The program followed Epic Games’ agreement to a $245 million settlement resolving FTC allegations about unwanted in-game purchases, children’s unauthorized charges, and account access restrictions after users disputed charges. These were allegations resolved through settlement, not findings that a court made after trial. The FTC says the settlement requires Epic to get positive consent before charging users and bars locking players out for disputing unauthorized charges. FTC Fortnite Refunds; FTC settlement announcement

Who qualified before the deadline?

These categories explain the historical eligibility rules; they do not allow anyone to file now. A claim could have applied if one of the following situations occurred:

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#1 Best Overall
Fortnite eGift Card
  • Redeemable on accounts in the United States and in U.S. Dollars.
  • Gift card must be redeemed at EpicGames.com/redeem. This gift card WILL NOT work if redeemed directly on a console device (PlayStation, Xbox, Nintendo Switch, etc.)
  • If you play Fortnite experiences on a console device, you need to link your Epic Games account to your console account(s) so items purchased at Fortnite.com/item-shop appear across all of your linked accounts
  • Requires internet connection, valid Epic account and prior acceptance of the terms
  • Redemption: Online
  • You were charged in-game currency for items you did not want between January 2017 and September 2022.
  • A child charged a parent’s credit card without the parent’s knowledge between January 2017 and November 2018.
  • Your account was locked between January 2017 and September 2022 after you complained to a credit card company about wrongful charges.

The claimant had to be at least 18, or a parent or guardian had to submit the claim for a minor. FTC Fortnite Refunds

When will Fortnite refund payments arrive?

The FTC expects additional payments in 2026 after it reviews and validates claims filed after February 14, 2025. It has not announced a specific payment date for individual claimants. Check the FTC’s refund page for current information rather than relying on a message that promises a particular arrival date.

Rank #2
Fortnite eGift Card
  • Redeemable on accounts in the United States and in U.S. Dollars.
  • Gift card must be redeemed at EpicGames.com/redeem. This gift card WILL NOT work if redeemed directly on a console device (PlayStation, Xbox, Nintendo Switch, etc.)
  • If you play Fortnite experiences on a console device, you need to link your Epic Games account to your console account(s) so items purchased at Fortnite.com/item-shop appear across all of your linked accounts
  • Requires internet connection, valid Epic account and prior acceptance of the terms
  • Redemption: Online

Payment rounds already announced provide context, but they do not predict when a particular claimant will be paid:

Announcement Payments reported Total reported Additional detail
December 9, 2024 629,344 More than $72 million Average payment was about $114, according to the FTC’s announcement.
June 25, 2025 969,173 More than $126 million The FTC announced this payment round and reiterated the July 9, 2025 filing deadline.

Sources: FTC, December 9, 2024; FTC, June 25, 2025.

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Rank #3
Fortnite Physical Gift Card
  • An Epic Games account is required to redeem an Epic Games Store Card code
  • If playing on a console platform (PlayStation Network, Xbox Live, Nintendo Switch or Mobile) you need to link your Epic Games account to that gaming platform (one time) to redeem your gift card code
  • The 16 digit code on the back of the card WILL NOT work if redeemed directly through your gaming platform (PlayStation Network, Xbox Live, Nintendo Switch, Mobile, etc.)
  • Note: Nintendo devices do not support Fortnite Shared Wallet, so V-Bucks purchased using your account balance will not show up on your Nintendo device. However, if you purchase items in the web Item Shop — or another platform where you play Fortnite — those items will be available in your Locker across all platforms.
  • Redemption: Online

What should I do if I already filed?

If you filed after February 14, 2025

The FTC says these claims are being reviewed and you do not need to do anything else right now. The agency expects further payments in 2026 after review and validation; it has not provided an individual payment date.

If you received a check or PayPal payment

Follow the redemption instructions for the method you selected during the claim process. The FTC says a check must be cashed within 90 days and a PayPal payment accepted within 30 days. FTC Fortnite Refunds

Rank #4
Fortnite eGift Card
  • Redeemable on accounts in the United States and in U.S. Dollars.
  • Gift card must be redeemed at EpicGames.com/redeem. This gift card WILL NOT work if redeemed directly on a console device (PlayStation, Xbox, Nintendo Switch, etc.)
  • If you play Fortnite experiences on a console device, you need to link your Epic Games account to your console account(s) so items purchased at Fortnite.com/item-shop appear across all of your linked accounts
  • Requires internet connection, valid Epic account and prior acceptance of the terms
  • Redemption: Online

If you have a claim or payment question

Contact Rust Consulting, the refund administrator, at 1-833-915-0880. Before sharing personal details, confirm the number on the FTC’s official refund page. FTC Fortnite Refunds

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How can I spot a Fortnite refund scam?

The FTC says it will never demand money, make threats, tell you to transfer money, or promise you a prize to obtain a refund. Treat requests for payment, transfer instructions, threats, or offers to file a new claim or speed up payment as warning signs. Verify contact details through the FTC’s refund page and do not pay anyone who claims they can secure a refund for you. FTC Fortnite Refunds; FTC consumer alert

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Quick Recap

Bestseller No. 1
Fortnite eGift Card
Fortnite eGift Card
Redeemable on accounts in the United States and in U.S. Dollars.; Requires internet connection, valid Epic account and prior acceptance of the terms
$50.00
Bestseller No. 2
Fortnite eGift Card
Fortnite eGift Card
Redeemable on accounts in the United States and in U.S. Dollars.; Requires internet connection, valid Epic account and prior acceptance of the terms
$25.00
Bestseller No. 3
Fortnite Physical Gift Card
Fortnite Physical Gift Card
An Epic Games account is required to redeem an Epic Games Store Card code; Redemption: Online
$30.00
Bestseller No. 4
Fortnite eGift Card
Fortnite eGift Card
Redeemable on accounts in the United States and in U.S. Dollars.; Requires internet connection, valid Epic account and prior acceptance of the terms
$15.00
Bestseller No. 5
Fortnite Physical Gift Card
Fortnite Physical Gift Card
An Epic Games account is required to redeem an Epic Games Store Card code; Redemption: Online
$50.00
Best Value
Fortnite Physical Gift Card
  • An Epic Games account is required to redeem an Epic Games Store Card code
  • If playing on a console platform (PlayStation Network, Xbox Live, Nintendo Switch or Mobile) you need to link your Epic Games account to that gaming platform (one time) to redeem your gift card code
  • The 16 digit code on the back of the card WILL NOT work if redeemed directly through your gaming platform (PlayStation Network, Xbox Live, Nintendo Switch, Mobile, etc.)
  • Note: Nintendo devices do not support Fortnite Shared Wallet, so V-Bucks purchased using your account balance will not show up on your Nintendo device. However, if you purchase items in the web Item Shop — or another platform where you play Fortnite — those items will be available in your Locker across all platforms.
  • Redemption: Online

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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