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Does Best Buy Price Match? What Qualifies and How to Request One

Best Buy price-matches eligible identical, new and immediately available products. See which competitors count, common exclusions and how to request a match before or after purchase.
From TheFinanceBase Team4 min to read
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Yes. Best Buy price-matches eligible current prices from its own stores, website and app, as well as listed competitors. The product must be identical, new and immediately available, and the offer must meet the policy’s conditions. Best Buy’s policy page is marked effective September 2, 2026; exclusions apply.

What has to qualify for a Best Buy price match?

Best Buy’s guarantee applies to new products sold by Best Buy. The product must be identical to the one with the lower price and immediately available. The lower price must be current and available to all customers. Best Buy allows one match at purchase per identical item per customer.

Check these points before you make a request:

  • Seller: The product must be sold by Best Buy or by a qualified competitor—not a third-party Marketplace seller.
  • Product: It must be the same product, not merely a similar model, and it must be new.
  • Availability: The item must be immediately available. Out-of-stock and limited-quantity offers are excluded.
  • Offer: The lower price must be current and generally available, rather than a deal format excluded by the policy.

Which stores does Best Buy price match?

Best Buy’s qualified-competitor list includes Abt, Amazon, Apple, B&H Photo Video, BJ’s Wholesale Club, BrandsMart USA, Costco, Crutchfield, Dick’s Sporting Goods, Home Depot, Lowe’s, Menards, Micro Center, Nebraska Furniture Mart, P.C. Richard, RC Willey, Sam’s Club, Target and Walmart. The list is subject to the policy’s other requirements; a product listed on one of these sites does not qualify if it is sold by a third-party Marketplace seller.

Does Best Buy price match Amazon?

It can match an eligible Amazon price if the identical new item is immediately available and sold by Amazon, rather than by a third-party seller on Amazon Marketplace. The offer must also meet Best Buy’s general conditions and avoid the policy’s exclusions.

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What about warehouse-club prices?

Offers from a listed warehouse club may qualify if the product is identical, immediately available and meets the other criteria. There is a narrow procedure when the club’s website hides the price behind a membership login: Best Buy says the match is available only in a store and must be based on a live offer, not a screenshot. Membership-only prices are otherwise among the exclusions, so do not assume every member price qualifies.

Which prices and promotions are excluded?

Best Buy’s policy excludes several common deal types. The list includes Marketplace products; clearance, open-box, refurbished and pre-owned items; out-of-stock and limited-quantity offers; membership-only and certain loyalty prices; financing offers; bundles; coupons; gift-card offers; services; pricing errors; and specified daily or hourly deals and Thanksgiving-period offers. The policy also excludes competitor service prices, including delivery, installation and computer services.

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  • Print to redeem in store or redeem from your mobile device
  • Good at Bestbuy.com and in any US Best Buy location, Best Buy Mobile stores or Puerto Rico locations.
  • Redemption: Instore and Online
  • No returns and no refunds on gift cards.

Because exclusions can depend on the exact offer, check the current policy for the deal you want matched. A lower advertised number alone does not establish eligibility.

How to request a price match before buying

Use the request channel that matches how you are buying. Best Buy recommends having the competitor’s current ad or website address ready so it can verify the price and availability.

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Rank #3
Best Buy eGift Card
  • Print to redeem in store or redeem from your mobile device
  • Good at Bestbuy.com and in any US Best Buy location, Best Buy Mobile stores or Puerto Rico locations.
  • Redemption: Instore and Online
  • No returns and no refunds on gift cards.
  1. For a BestBuy.com order, app order or store-pickup order: Contact Best Buy through online chat or by phone. The policy says these requests cannot be completed in a store or by email.
  2. For a purchase in a retail store: Ask a Customer Specialist or visit the customer-service desk.
  3. Provide the offer details: Show the current ad or give the website address. The product, seller, price and availability need to be verifiable.

Can Best Buy match a lower price after you buy?

Best Buy says it will match a lower price on its own store, website or app during the applicable return and exchange period if you request it. The policy also addresses qualifying lower competitor prices during that period. It does not establish one universal number of days for every purchase, so check the return and exchange window that applies to your order rather than assuming a fixed period.

How are tax, shipping and holiday prices handled?

Best Buy compares the pre-tax price; a competitor’s tax amount does not change your sales tax. Shipping and delivery charges are excluded from the online price comparison.

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  • No returns and no refunds on gift cards.

Best Buy’s holiday FAQ says it will match a lower Best Buy price during the holiday season, subject to exclusions. That does not make competitor holiday promotions automatically eligible: the main policy excludes specified Thanksgiving-period offers and certain Black Friday pricing.

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Where does the policy apply?

Best Buy says it may test the policy in select locations and may amend its terms at any time. Puerto Rico stores have a separate guarantee posted in stores, so the mainland policy should not be assumed to apply there. Check the terms in effect for your location and purchase when making a request.

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Best Value
Best Buy eGift Card
  • Print to redeem in store or redeem from your mobile device
  • Good at Bestbuy.com and in any US Best Buy location, Best Buy Mobile stores or Puerto Rico locations.
  • Redemption: Instore and Online
  • No returns and no refunds on gift cards.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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