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Outbyte PC Repair FREERepair Windows errors before they cause bigger problemsFix Now →Outbyte Driver Updater FREEFix the driver behind crashes, sound loss and screen glitchesFind Drivers →Disney+ had 125 million subscribers on December 28, 2024, down 700,000 from the previous quarter. Disney announced the figure on February 5, 2025, alongside revenue-per-subscriber increases that it linked partly to higher prices. The results show the decline followed price increases, but they do not establish that price alone caused all 700,000 cancellations.
How many subscribers did Disney+ lose?
Disney reported 125 million Disney+ subscribers at the end of its first quarter of fiscal 2025, which ended December 28, 2024. That was a sequential decrease of 0.7 million from the fourth quarter of fiscal 2024. The figure is for Disney+ alone, not Disney+ and Hulu combined. Disney’s Q1 FY2025 earnings release announced the result on February 5, 2025.
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What does the price increase have to do with the decline?
Disney’s results put subscriber movement and pricing in the same quarter, but that is not proof that the price increase alone drove the cancellations. The company also reported higher average monthly revenue per paid subscriber for Disney+ in both domestic and international markets.
| Disney+ measure | Earlier reported figure | Q1 FY2025 figure | Disney’s explanation |
|---|---|---|---|
| Domestic average monthly revenue per paid subscriber | $7.70 | $7.99 | Price increases, partly offset by a higher mix of promotional subscribers |
| International average monthly revenue per paid subscriber | $6.78 | $7.19 | Price increases and higher advertising revenue, partly offset by promotional mix |
These are average monthly revenue figures, not subscription prices or subscriber totals. Disney’s Q1 FY2025 earnings tables describe the factors affecting them. A change in average revenue per paid subscriber can reflect more than the advertised price, including promotional offers and, internationally, advertising revenue.
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What did Disney say about churn?
On Disney’s February 5, 2025 earnings call, CEO Bob Iger said the company expected churn to be “significantly greater” after recent price increases, but that results were better than expected. He was discussing Disney+ and Hulu together and described their subscription performance as modest growth; his comments should not be read as saying Disney+ itself grew in the quarter.
“We actually are very pleased with where we are sub wise for Disney+ and Hulu. As you know, we took prices up significantly, fairly recently, and expected the churn would be significantly greater, and it turned out we delivered numbers that were better than we had expected.”
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The statement appears in the Q1 FY2025 earnings call transcript. It gives management’s view of the combined Disney+ and Hulu outcome, not a separate explanation of Disney+’s 700,000 subscriber decline.
Did Disney+ subscribers recover in the following quarter?
Disney reported 126.0 million Disney+ subscribers in Q2 FY2025, an increase of 1.4 million from Q1. The company announced that result on May 7, 2025, in its Q2 FY2025 earnings release. It shows that the subscriber count rose in the next quarter; it does not establish what caused the earlier decline or show that price changes had no effect.
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- When you access your Visa Virtual eGift Card for the first time, you’ll need to register your name, address, phone number, and email address via activationspot.com. These details should also be used as your billing address for online purchases, as many merchants require address verification for purchase authorization.
- This Visa Virtual eGift Card is non-reloadable. No cash or ATM access. Visa Virtual eGift Cards are emailed active.
- Funds do not expire but your Visa Virtual eGift Card has a ‘valid thru’ date (9 years from date of purchase). If funds remain after this date has passed, please call the Toll Free number found on your Visa Virtual eGift Card for a replacement card. A one-time purchase fee applies at the time of checkout.
- This item is not eligible for refund, resale, or return. Available for sale within the United States only. Not available to residents of Puerto Rico, Hawaii, New Mexico, South Dakota, West Virginia and the US Virgin Islands.
How should the numbers be compared?
- Quarter and date: The 125 million total is for December 28, 2024, and was announced February 5, 2025. It is a historical result, not a current subscriber update.
- Service scope: The 0.7 million decrease and the later 126.0 million total are Disney+ figures. Iger’s churn comment covers Disney+ and Hulu together.
- Geography: Disney reported separate domestic and international average monthly revenue per paid subscriber figures; do not treat either as a global subscriber count.
- Metric: Subscribers count accounts, while average monthly revenue per paid subscriber measures revenue. One cannot be substituted for the other.
For background, Disney said it added nearly 7 million Disney+ core subscribers in fiscal Q4 2023. That figure comes from a different period and uses the company’s “core subscribers” terminology, so it is not a like-for-like comparison with the 125 million total in Q1 FY2025. See Disney’s Q4 FY2023 earnings release.
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- This Visa Virtual eGift Card is non-reloadable. No cash or ATM access. Visa Virtual eGift Cards are emailed active.
- Funds do not expire but your Visa Virtual eGift Card has a ‘valid thru’ date (9 years from date of purchase). If funds remain after this date has passed, please call the Toll Free number found on your Visa Virtual eGift Card for a replacement card. A one-time purchase fee applies at the time of checkout.
- This item is not eligible for refund, resale, or return. Available for sale within the United States only. Not available to residents of Puerto Rico, Hawaii, New Mexico, South Dakota, West Virginia and the US Virgin Islands.
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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
