Conduent named board chairman Harsha V. Agadi CEO on January 16, 2026, about three months after the company eliminated a management layer and restructured roles. The company’s announcement did not say the earlier restructuring caused CEO Cliff Skelton’s departure; it described the handover as a transition to Conduent’s next phase.
Who became Conduent’s CEO?
Conduent announced on January 16, 2026, that Harsha V. Agadi would become CEO effective immediately. Agadi had served as the company’s board chairman since 2025, and Conduent described him as having more than 35 years of executive leadership and corporate governance experience. Conduent’s announcement also said Agadi would work to accelerate growth and deliver long-term value for clients, shareholders, and employees.
Cliff Skelton stepped down as president, CEO, and a member of the board. Margarita Paláu-Hernández became independent chair of the board, separating that role from Agadi’s CEO position. Skelton said the company was well-positioned and that it was the right time to begin a transition to a new CEO with the experience to lead its next phase.
What happened in the restructuring three months earlier?
The timing refers to a management change effective October 7, 2025. In an October 9, 2025 Form 8-K filed with the SEC, Conduent said Commercial Solutions Executive Vice President Michael McDaniel’s employment ended without cause in connection with the elimination of a management layer and a restructuring of roles and responsibilities.
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That filing documents the earlier management restructuring. It does not establish a link between that action and Skelton’s January 2026 departure. Conduent’s CEO announcement gave no more specific reason for Skelton’s exit; CRN reported that the company did not respond to its request for comment on the departure. Neither the transition statement nor the filing supports attributing the CEO change to restructuring, performance, or a board conflict.
What does Conduent’s later financial picture show?
Conduent’s August 10, 2026 results release reported $531 million in revenue from continuing operations for the second quarter, down 11.9% year over year, and a GAAP net loss of $116 million. The company said the year-over-year deterioration in its pretax loss was primarily caused by higher restructuring-related costs. These are company-reported results and the company’s explanation, not evidence of why Skelton left. Read Conduent’s Q2 2026 results release.
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How does the 2026 transformation plan fit in?
Conduent’s Q2 2026 Form 10-Q describes a company-wide 2026 Restructuring Program intended to improve growth, margins, execution, and efficiency. The company said it expected at least $100 million in annual savings from the program; that is a forward-looking target, not a reported saving already achieved. The program is later than both the October 2025 management action and the January 2026 CEO transition. See the Q2 2026 Form 10-Q.
At its September 30, 2026 Investor Day, Conduent set out ASCEND 2026–28, a three-year framework built around standardizing operations, specializing in core solutions, and scaling go-to-market capabilities. Those priorities describe the company’s stated strategy, not outcomes already delivered. Conduent’s Investor Day release outlines the framework.
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