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A free scan shows the junk files, broken settings and background clutter dragging Windows down - then fixes them in one click.Free scan · Windows 10 & 11If you own an Anker power bank, check its model number and serial number. Anker announced a global voluntary recall of selected units of five models because a potential lithium-ion battery problem could cause overheating, melting, smoke, or fire. If Anker confirms your unit is affected, stop using it and follow the recall instructions.
The announcement was made on June 30, 2025; it is not a new August 2026 recall. The US Consumer Product Safety Commission (CPSC) later issued its own notice covering about 481,000 units.
Which Anker power banks are included?
The recall names these five model numbers. Check the marking on the power bank itself; product name, capacity, color, or a retailer listing alone cannot confirm that your particular unit is eligible.
| Model | Product description |
|---|---|
| A1257 | Anker Power Bank, generally sold as a 10,000mAh, 22.5W model |
| A1647 | Anker Power Bank, 20,000mAh, 22.5W, with a built-in USB-C cable |
| A1652 | Anker MagGo Power Bank |
| A1681 | Anker Zolo Power Bank |
| A1689 | Anker Zolo Power Bank |
These descriptions and model numbers are listed in Anker’s recall announcement and the US CPSC notice. Not every unit bearing one of these model numbers is necessarily eligible: Anker asks customers to verify the serial number.
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- Triple 100W USB-C Ports for Multi-Device Charging: Ideal for laptop users, this 25,000mAh power bank features three 100W USB-C ports for simultaneous charging—perfect for remote work, home offices, or powering up multiple devices on the go.
- 25,000mAh for Long-Haul Power: Tackle week-long trips or extended camping with 25,000mAh capacity and ultra-fast recharge speeds for the power bank when used with a 100W or higher charger. (Note: Complies with 100Wh airline restrictions and is airline carry-on friendly.)
- Dual Built-In Cables for Travel: Features two USB-C cables, one extendable up to 2.3 ft with 20,000 retractions, and another at 0.98 ft cable that doubles as a durable carrying strap capable of enduring more than 20,000 bends. Built to handle family travel, outdoor activities, and emergency backup needs.
- Charge 4 Devices at Once: Power up smartphones, tablets, or other USB-enabled devices thanks to dual USB-C cables, a USB-A port, and a USB-C port.
- What You Get: Anker Power Bank (25K, 165W, Built-In and Retractable Cables), protective pouch, user manual, 18-month warranty, and our friendly customer service. (Note: Charger shown in the video is not included.)
Find the model and serial numbers
The model number is generally printed on the back or side of the device near its regulatory markings. The serial number may be marked “SN Code” or appear elsewhere, depending on the model. Photograph the front and back, the model and serial markings, any visible damage, and proof of purchase if you have it. An example of serial-number-location guidance is available in this Army safety recall message.
Use the physical markings as your starting point, then enter the serial number in Anker’s recall process. A capacity such as 10,000mAh or 20,000mAh is not enough to establish eligibility.
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- 87W Power to Share: Distribute 87W across three devices, with a single device receiving up to 65W, to rapidly charge iPhones, Samsung phones. Quickly charge a 14" MacBook Pro to 50% in under 40 minutes.
- Speedy Cable Charging: Utilize the built-in cable to elevate your iPhone 15 Pro to 58% or a MacBook Air to 52% in 30 minutes. You can also fully recharge this power bank in 1.5 hours with a 65W charger.
- 20,000mAh for Extended Use: Eliminate concerns about battery depletion with a 20,000mAh power bank that ensures consistent, reliable charging for all your devices, also approved for airline travel.
- Lasts Longer, Charges Faster: The integrated USB-C cable is designed to endure, withstanding over 10,000 bends for dependable charging and convenient storage.
- What You Get: Anker Power Bank (20K, 87W, Built-In USB-C Cable), 6.2 × 2.9 × 1.0 in (15.5 oz), welcome guide, 18-month warranty, and friendly customer service.
What to do if your power bank is affected
- Stop using it. Anker says to stop using a confirmed recalled unit even if it appears to charge normally.
- Disconnect it if safe. Unplug the power bank from a charger or phone. If it is cool and safe to handle, move it away from flammable materials.
- Check the serial number. Submit the model and serial information through Anker’s recall portal.
- Follow the recall instructions. Anker’s process provides the applicable remedy and directions for handling the device. Do not assume that a return shipment is permitted; ask Anker and, if needed, the carrier before transporting it.
- Arrange disposal safely. Do not put it in household trash, curbside recycling, or an ordinary used-battery drop box. Contact your municipal household-hazardous-waste facility before visiting and ask whether it accepts recalled lithium-ion devices. If it does not, ask the municipality for instructions.
If the unit is hot, smoking, swollen, damaged, or burning, do not handle or transport it. Leave the area and contact emergency services if there is an immediate danger.
What is the hazard, and what has been reported?
Anker described a potential issue involving lithium-ion cells supplied for the products. The concern is that a battery could overheat, potentially causing melting, smoke, or fire. The public notices do not establish that every unit of each model is defective, which is why the serial-number check matters.
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- Go Beyond with 20,000mAh: Carry the power you need to charge your iPhone 15 up to 4 times or your Samsung S24 3.79 times, perfect for extended travel and long days.
- 30W Two-Way Fast Charging: Charge quickly with 30W output and recharge just as fast with 20W input, keeping your devices ready in no time. Boost an iPhone 15 from 0 to 57% in just 30 minutes.
- Durability on Demand: Features a 5.98-inch built-in USB-C cable that's not only convenient but also extremely durable, designed to withstand over 10,000 bends. This compact power bank measures 4.72 × 2.89 × 1.23" and weighs only 12.45 oz.
- Intelligent Power Management: Equipped with ActiveShield 2.0 technology that monitors temperatures 3 million times per day and adjusts power output for reliable performance.
- What You Get: Anker Zolo Power Bank (20K, 30W) with a 5.98-inch (15.2 cm) built-in USB-C cable, welcome guide, 18-month warranty, and our friendly customer service.
In its September 18, 2025 US notice, the CPSC reported approximately 481,000 units covered, 33 reports of fire or explosion, four minor burn injuries, and one report of substantial property damage. The CPSC notice lists US sales from August 2023 through June 2025 and a price range of $30–$50. Those are US recall figures, not worldwide totals. See the CPSC notice for the full details.
What remedy can owners claim?
For the United States, the CPSC notice lists a refund. Anker describes a global voluntary recall, but remedies and return or disposal procedures can vary by country. Submit your information through Anker’s recall process and follow the instructions for your location rather than assuming the US remedy applies elsewhere. Anker’s recall index lists this five-model action and other recall notices.
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- Slim and Portable: At just 0.58 × 2.78 × 4.09 inches, this 10,000mAh Anker power bank delivers exceptional portability without compromising power capacity. It can provide up to 1.8 charges for an iPhone 15 Pro.
- Versatile Charging Options: Equipped with a 15W max Qi wireless charging pad and a 30W max USB-C port, you can effortlessly charge your devices at home or on the go.
- Premium Design and Durability: Featuring a sleek matte finish, a sturdy metal frame, and aerogel thermal insulation for cool operation, this power bank combines everyday comfort with long-lasting durability.
- Device Compatibility: Specially designed for the iPhone 12 / 13 / 14 / 15 / 16 series, offering 15W max magnetic fast charging. This product is designed for iPhone. We do not recommend using it with Android phones, as differences in fit or alignment may affect placement or result in slower charging speeds.This power bank is flight-approved and complies with air travel regulations in the United Sates and most countries. Howeveer, it does not have China's 3C certification and cannot be carried on domestic flights within China.
- What You Get: Anker MagGo Power Bank (10K, Slim), 23.62" / 60 cm USB-C to USB-C cable, welcome guide, 24-month worry-free warranty, and lifetime support.
How this recall differs from Anker’s other recalls
“Another” refers to a separate recall action, not one combined notice covering all Anker power banks. A1647 and A1652 also appeared in an earlier, much smaller recall, so serial-number verification is particularly important for those models.
| Action | Date and scope | US units and remedy |
|---|---|---|
| Earlier Anker recall | October 17, 2024; models A1642, A1647, and A1652 | About 2,100 units; see the CPSC notice for its remedy details. |
| A1263 recall | June 12, 2025; PowerCore 10000, model A1263 | About 1,158,000 units; replacement listed by the CPSC. See the CPSC notice. |
| Five-model recall | Anker announcement in June 2025; US CPSC notice dated September 18, 2025; A1257, A1647, A1652, A1681, and A1689 | About 481,000 US units; refund listed by the CPSC. See the CPSC notice. |
The five-model action is not a recall of every Anker power bank or every Anker charging product. Use the model and serial checks for the specific notice that may apply to your device.
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- 300W Total Output Power: Offers 300W max output across two USB-C and one USB-A port, keeping two MacBook Pros running at full speed.
- 140W Max Fast Charging: Delivers up to 140W high-speed output for fast laptop charging when connected to a 5A cable. Power a MacBook Pro (M4 Pro) to 50% in 27 minutes or an iPhone 16 Pro to 50% in 26 minutes.
- Anker's First 250W Dual-Port Input—Recharge to 50% in Just 13 Minutes: With industry-leading 250W dual USB-C input, recharge the power bank to 50% in 13 minutes or 40% in just 10 minutes. Ideal for high-turnaround moments like busy mornings or airport layovers when every minute counts.
- Huge Power That's Ready to Fly: Delivers 26,250mAh (99.75Wh) of TSA-approved capacity to charge a MacBook Pro (M4) up to 0.8 times.
- Smart Display and App Control: Provides detailed charging information of the power bank and charging base, and allows manual adjustments of output power on the APP.
Transporting or taking a recalled unit to a facility
Do not assume a recalled lithium-ion battery can be mailed, carried on a flight, or taken to a retail battery-recycling box. The instructions located for this recall do not establish a blanket airline or shipping rule for every country and carrier. Ask Anker and the relevant airline or carrier before transporting a recalled unit; do not take a hot or swollen device on a trip. Confirm that a disposal facility accepts recalled lithium-ion devices before you visit.
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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
