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Re:

Is There a Phone Number for Affirm? How to Contact Customer Support

Affirm lists 855-423-3729 as its Customer Support Line. Open-case hours and other contact options depend on the issue.
From TheFinanceBase Team1 min to read
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Yes. Affirm lists 855-423-3729 as its Customer Support Line. You can also visit the Affirm Help Center for self-service help and issue-specific support options.

How to contact Affirm

  • By phone: Call 855-423-3729, the number listed in Affirm’s customer-support materials.
  • Online: Start at Affirm’s Help Center. Affirm also directs customers to affirm.com/help for troubleshooting and further support options.

When can you call Affirm?

For updates on an open case, Affirm’s support article lists phone hours as 8:00 a.m. to 11:00 p.m. Eastern Time, seven days a week. That schedule is stated for open-case updates; it should not be assumed to apply to every type of inquiry.

A separate Affirm customer-service FAQ attachment gives hours of 7 a.m. to 10 p.m. Central Time, also seven days a week. Because the official materials give different schedules and contexts, check the Help Center for the hours that apply to your issue and region.

What to have ready for an open-case call

Affirm recommends providing your case ID, details about your request, or your loan ID so Customer Care can locate the case.

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