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The Money Desk · Blog
Re:

4.8 Million Impacted by Data Breach at TMX Finance

A court complaint said TMX acknowledged 4,822,580 consumers were affected. Here are the reported breach dates, potentially involved information and Maine’s documented notice response.
From TheFinanceBase Team2 min to read
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A data breach involving TMX Finance Corporate Services, its parent company and affiliated lending brands was reported in 2023. A court complaint filed that year said TMX acknowledged that 4,822,580 consumers were affected. That is the complaint’s account of the company’s notice—not an independently adjudicated finding.

Which companies and brands were involved?

In its submitted-notice record, the California Attorney General identifies TMX Finance Corporate Services, Inc. as acting for itself, its parent, TMX Finance LLC, and affiliates including TitleMax, TitleBucks and InstaLoan. The record gives December 10, 2022, as the known breach date. California Attorney General notice record

An April 4, 2023, incident summary by Ankura CTIX described the subsidiaries as a car-title-loan company (TitleMax), a car-title-secured lending, pawn and personal-loan business (TitleBucks), and a personal-loan service (InstaLoan). Those descriptions reflect the report’s context at the time, not necessarily the brands’ current offerings. Ankura CTIX incident summary

When did the breach happen?

Ankura CTIX’s account of TMX’s notice and investigation describes several distinct dates:

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  • December 10, 2022: The unauthorized third party gained access, according to the incident summary. The California notice record also lists this as the known breach date.
  • February 3–14, 2023: The investigation found that data was exfiltrated during this period, Ankura CTIX reported.
  • February 13, 2023: TMX discovered the incident after suspicious activity, according to the same summary.

The reported exfiltration window began before TMX discovered the incident and ended the following day. Ankura CTIX incident summary

How many people were affected?

A complaint filed April 6, 2023, said TMX acknowledged that the breach affected 4,822,580 consumers. The number appears in the complaint’s account of TMX’s Maine notice; it should be understood as a figure reported in that legal filing, not as a court’s adjudicated finding. Court complaint

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What personal information may have been involved?

Ankura CTIX reported that the notice listed these categories of information as potentially involved:

  • Names and dates of birth
  • Passport numbers, driver’s license numbers, and federal or state identification card numbers
  • Tax identification numbers and Social Security numbers
  • Financial account information
  • Phone numbers, email addresses and physical addresses

The notice described information that may have been involved; it does not establish that every affected person had every listed data type exposed. Ankura CTIX incident summary

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What response did Maine’s public notice record document?

The Maine Attorney General’s listing says Maine residents were notified on March 15, 2024, and records an offer of a 12-month Experian IdentityWorks membership. Those details apply to the Maine listing; the record does not establish the same notification date or offer terms for every affected person in other states. Maine Attorney General listing

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  • Save Time and Energy: compared with the shredder, the personal confidential stamp has a small size, easy to carry, can be applied anytime and anywhere. Compared to the marker, it covers a larger area and can be quickly covered with a single swipe. There is no need to worry about whether you can not protect your privacy in time

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