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North Beach Post Office closure: What happened to PO Boxes and customers

North Beach Post Office’s reported closure affected PO Box customers from January 2025. Here are the reported refund and redirect arrangements and the alternatives named at the time.
From TheFinanceBase Team2 min to read
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North Beach Post Office at North Beach Shopping Centre in Perth was reported to be closing after its licensees accepted an offer under Australia Post’s voluntary licence handback program. The closure notice said existing PO Boxes would stop receiving mail after 13 January 2025. PerthNow reported that customers would be refunded the unused portion of annual rental fees and offered a six-month mail redirect to another post office.

What happened to the North Beach PO Boxes?

PerthNow reported on 14 November 2024 that North Beach PO Box customers had received notice of the planned closure. According to that notice, existing PO Boxes would not receive mail after 13 January 2025. That date is historical; the sources available do not establish the current status of any individual box or redirect.

The report said affected customers would receive a refund for the unused part of their annual PO Box rental and be offered a six-month redirect to another post office. It did not confirm whether every customer received those arrangements or how individual cases were resolved. Customers with questions about a specific refund or redirected mail should contact Australia Post directly.

Which alternative post offices were named?

PerthNow named Marmion and Karrinyup post offices as alternatives. Its description of them as up to a 10-minute drive away reflected the report at the time, not a current route estimate. Current opening hours, services and travel times are not established by that report.

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Before choosing a branch, check Australia Post’s current listings and confirm that the location offers the services you need. If you are arranging a PO Box or mail redirect, ask the branch or Australia Post what steps and timing apply to your situation.

Why was the post office closing?

The reported reason was that North Beach’s licensees accepted an offer through Australia Post’s voluntary licence handback program. Australia Post’s 2024 Annual Report describes the program as part of its effort to maintain a sustainable network, including in metropolitan areas with high post-office penetration. The company also discussed closing corporate post offices, investing in modern formats focused primarily on parcels, and tailoring services more closely to local needs.

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That annual-report context describes Australia Post’s broader network strategy; it does not explain North Beach’s specific commercial circumstances or quantify the effect of this closure on local access.

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What did customers say about the closure?

PerthNow recounted objections from some customers, including difficulty changing an address they had held for decades and frustration at receiving notice after paying PO Box fees months in advance. Those reactions were reported examples, not a survey of all customers.

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