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Navi Technologies Reportedly Defrauded of ₹14.26 Crore in Payment-Gateway Incident

Navi Technologies alleged that a payment-gateway flow was manipulated in December 2024, resulting in a reported ₹14.26 crore loss. The incident remains an allegation in news reports, not a court-established finding.
From TheFinanceBase Team1 min to read
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Navi Technologies alleged that it lost ₹14.26 crore in December 2024 after a payment-gateway flow was manipulated, according to news reports based on the company’s complaint. The reports said payments initiated for services such as mobile recharges and EMIs were allegedly reduced to Re 1 while Navi was charged the original amount. These are allegations reported from complaint details, not a court-established finding.

How the alleged payment manipulation worked

The Economic Times reported on January 21, 2025, that customers used the Navi app to pay for services including mobile recharges and EMIs through a third-party payment gateway. According to the complaint account described in the report, after a payment was initiated, the payable amount could be edited. The alleged perpetrators reduced it to Re 1, while Navi was charged the original amount.

This describes a reported mismatch between what the customer allegedly paid and what Navi was charged. The available accounts do not independently verify the technical vulnerability or establish how it was exploited.

When it happened and how much Navi said it lost

The reported loss was ₹14.26 crore, attributed to Navi Technologies’ allegation. The Times of India gave the activity window as December 10–24, 2024; The Economic Times described it as lasting 14 days. The Financial Express also reported that the payment options included mobile recharge, EMIs and other services.

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Police complaint and what is known about the case

The Economic Times reported that a case was filed with Whitefield cybercrime police in Bengaluru against unidentified people. The Financial Express attributed additional complaint details to Navi vigilance officer Srinivas Gowda. These reports describe a complaint and allegations; they do not establish guilt, identify perpetrators, or confirm the investigation’s subsequent status.

The cited reports were published in January 2025. They do not provide a verified later update, a recovery figure, a court outcome or a final adjudication of the claimed loss.

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