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Microsoft Reversed Its Plan to Remove Xbox Game Pass Ultimate From Employees in 2024

Microsoft reversed its planned 2024 removal of the Xbox Game Pass Ultimate employee benefit after complaints. The commitment covered that year, not an indefinite guarantee.
From TheFinanceBase Team3 min to read
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Microsoft reversed a planned cut to its company-provided Xbox Game Pass Ultimate benefit in November 2023. After employees complained about the proposed January 2024 removal, Xbox chief Phil Spencer said employees who already had access would keep it during 2024. That announcement addressed the planned 2024 change; it did not establish a permanent guarantee or confirm the policy after that year.

What Microsoft planned to change

Microsoft reportedly planned to end the free Xbox Game Pass Ultimate offer for most of its roughly 238,000 employees beginning in January 2024. The proposed change concerned an internal employee benefit, not the public Xbox subscription or its consumer pricing. The Verge reported the plan and timeline on November 3, 2023: The Verge’s report.

The Verge described the benefit as one employees had received for years, dating back to the launch of the Ultimate option in 2019. Its coverage said employees objected to losing a perk tied to Microsoft’s gaming business. The report did not publish a complete eligibility policy, so “most employees” should not be read as every worker, contractor, or subsidiary employee.

What Phil Spencer confirmed

After employee complaints, Spencer reportedly intervened and posted a message on Microsoft’s internal Viva platform. He said there would be “no change” to Game Pass availability in 2024, and employees who already had access to the offer would continue to have it. The confirmation reversed the proposed 2024 removal; it did not announce a new benefit for all workers.

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$100 XBOX Gift Card [Digital Code]
  • THE PERFECT GAMING GIFT — Buy an XBOX Gift Card for yourself or a friend and let them choose the games, add‑ons, subscriptions, and accessories they want most.
  • USE FOR GAMES & CONTENT — Redeem for thousands of digital XBOX games, from backward compatible classics to the latest new releases, plus DLC and in‑game currency.
  • GAME PASS READY — Apply your balance toward XBOX Game Pass Ultimate to play new titles on day one* and access a library of hundreds of high‑quality console games.
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The Verge characterized the proposal as appearing to be a benefits or HR decision, noting Spencer was initially unaware of the planned change. That is reporting context, not a published explanation from Microsoft about which team initiated the proposal or why it was made.

What “keep the perk” did—and did not—mean

The commitment was limited to Game Pass availability in 2024 for employees who already had access. It does not prove that every Microsoft employee qualified, that the offer was permanent, or that the policy remained unchanged after 2024. The available report also does not establish eligibility for contractors, interns, temporary staff, employees in particular subsidiaries or regions, new hires, or family members.

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  • THE PERFECT GAMING GIFT — Buy an XBOX Gift Card for yourself or a friend and let them choose the games, add‑ons, subscriptions, and accessories they want most.
  • USE FOR GAMES & CONTENT — Redeem for thousands of digital XBOX games, from backward compatible classics to the latest new releases, plus DLC and in‑game currency.
  • GAME PASS READY — Apply your balance toward XBOX Game Pass Ultimate to play new titles on day one* and access a library of hundreds of high‑quality console games.
  • PRE‑ORDER & PRE‑INSTALL GAMES — Use your balance to pre‑order and pre‑download upcoming titles so you’re ready to play the moment they launch.
  • NO FEES OR EXPIRATION — XBOX Gift Cards never expire and have no service fees, so your balance is ready whenever you are.

Nor does the reporting specify employee-account rules, auto-renewal, transferability, what happens when employment ends, tax treatment, or whether the internal entitlement works exactly like a retail subscription. Those details should not be inferred from the public consumer plan.

How Ultimate compares with the public consumer plan

Xbox’s current public Game Pass overview describes Ultimate as including a large game library, day-one releases, access across supported platforms, cloud gaming, EA Play, Fortnite Crew, Ubisoft+ Classics, online console multiplayer, discounts, and rewards. See Xbox’s Game Pass plan page for current consumer-plan details. Features, catalog, and availability can vary by plan, region, platform, and time.

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  • USE FOR GAMES & CONTENT — Redeem for thousands of digital XBOX games, from backward compatible classics to the latest new releases, plus DLC and in‑game currency.
  • GAME PASS READY — Apply your balance toward XBOX Game Pass Ultimate to play new titles on day one* and access a library of hundreds of high‑quality console games.
  • PRE‑ORDER & PRE‑INSTALL GAMES — Use your balance to pre‑order and pre‑download upcoming titles so you’re ready to play the moment they launch.
  • NO FEES OR EXPIRATION — XBOX Gift Cards never expire and have no service fees, so your balance is ready whenever you are.

That public list provides context for what the product is, not proof that Microsoft employees received identical terms or features. The 2023 report does not detail the employee offer’s redemption method or its exact account and subscription conditions.

Was the reversal about consumer prices?

No connection between the employee-benefit decision and consumer Game Pass pricing is established in the cited reporting. Microsoft’s internal benefits policy and the public subscription plans are separate questions; the reversal should not be treated as a pricing announcement or as evidence about later changes to consumer plans.

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  • USE FOR GAMES & CONTENT — Redeem for thousands of digital XBOX games, from backward compatible classics to the latest new releases, plus DLC and in‑game currency.
  • GAME PASS READY — Apply your balance toward XBOX Game Pass Ultimate to play new titles on day one* and access a library of hundreds of high‑quality console games.
  • PRE‑ORDER & PRE‑INSTALL GAMES — Use your balance to pre‑order and pre‑download upcoming titles so you’re ready to play the moment they launch.
  • NO FEES OR EXPIRATION — XBOX Gift Cards never expire and have no service fees, so your balance is ready whenever you are.
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What readers can conclude today

The documented outcome is specific: Microsoft canceled its planned January 2024 removal after complaints, and Spencer said existing recipients would retain access in 2024. The November 2023 report does not establish whether Microsoft employees still receive the perk now or whether its terms changed later.

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