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MDR on UPI: Kerala Hotel Association Reportedly Plans to Stop Accepting Payments Above ₹2,000 From October 15

Kerala Kaumudi reported that KHRA members would stop accepting UPI payments above ₹2,000 from October 15, 2026. The reported plan is not confirmation of implementation, and the Ministry’s MDR rules apply to specified merchant transactions—not all UPI payments.
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Kerala Kaumudi reported on October 12, 2026, that the Kerala Hotel and Restaurant Association (KHRA) announced its members would stop accepting UPI payments above ₹2,000 from October 15 in protest against proposed UPI charges. That is a reported announcement, not confirmation that the restriction has been implemented or that every hotel will follow it. For customers, the practical step is to check with the specific hotel before relying on UPI for a larger bill.

What was reported about Kerala hotels?

Kerala Kaumudi’s October 12, 2026 report said KHRA had announced that its members would stop accepting UPI payments above ₹2,000 from October 15 as a protest against proposed UPI charges. The available reporting does not establish that KHRA issued a first-party notice or that member hotels implemented the restriction. It also does not mean all hotels in Kerala will reject larger UPI payments.

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Because October 15 is the reported start date, customers should treat acceptance as an outlet-by-outlet question rather than assume UPI will or will not work across the state.

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What does the official MDR framework say?

In a September 15, 2026 release, the Ministry of Finance described MDR as applying only to specified person-to-merchant (P2M) UPI transactions above ₹2,000. It said person-to-person transfers remain free regardless of amount, and merchant payments up to ₹2,000 remain free. Eligible small merchants continue under the zero-MDR framework.

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The Ministry’s stated rate for specified merchant transactions above ₹2,000 is 0.4%, with a maximum charge of ₹300 per transaction for transactions of ₹75,000 and above. The Ministry also describes a flat ₹5 MDR for specified essential-sector transactions above ₹2,000, and a 0.02% rate for capital-market transactions, capped at ₹300 per transaction. These are category-specific terms; they do not mean every UPI payment above ₹2,000 attracts a 0.4% charge.

The Ministry says approximately 96% of merchant transactions will remain unaffected and MDR will apply to about 4%. Those are the Ministry’s estimates in its 2026 release, not independently audited figures established here.

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Who is meant to pay MDR?

The Ministry’s release says: “MDR is a charge within the merchant payment ecosystem. It is not a charge on customers making UPI payments.” It says banks have been advised to ensure merchants do not pass the charge on to customers. Google Pay for Business guidance similarly tells merchants: “Customers must pay the exact billed amount of the goods or services.” These statements describe the stated policy and provider guidance; they do not verify that every business complies in practice.

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For customers, the key distinction is that a merchant’s decision to decline a payment is separate from whether the customer is meant to pay MDR. If a hotel declines a large UPI payment, ask which payment methods it accepts for that bill. Cash or a card may work only if that particular outlet accepts them, and the customer can use that method.

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What should customers do before paying a hotel bill?

  1. Ask the hotel before ordering or settling a large bill whether it currently accepts UPI above ₹2,000.
  2. Confirm the amount due and which alternatives the outlet accepts, such as cash or card, if UPI is unavailable.
  3. Pay the billed amount using an accepted method. Do not assume a UPI fee applies to you merely because a merchant mentions MDR.

The association report does not establish a uniform alternative payment method, so checking directly with the hotel is more reliable than assuming another option will be available.

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What does Google Pay for Business tell merchants?

Google Pay for Offline Business Help describes controls for merchants using Google Pay for Business. They can turn off UPI acceptance above ₹2,000 in the app while continuing to accept lower-value UPI payments. Google says disabling larger payments may lead to declined transactions and could affect sales. Its help guidance is specific to its own service and should not be treated as instructions for every UPI app or provider.

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Google also says existing Google Pay QR standees and stickers continue to work. The guidance does not say merchants need to replace those materials, nor that a QR standee removes or changes any applicable MDR.

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