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Inside Ubisoft: Low Morale, Workplace Tensions and the Reform Debate

Ubisoft acknowledged workplace shortcomings in 2020 and announced reforms, but employee accounts since then describe varied team conditions and continued debate over trust, transparency and accountability.
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Ubisoft’s workplace story is not a single company-wide morale score or a simple account of employees leaving for one reason. Since 2020, it has involved acknowledged workplace failures, announced reforms, continuing disputes about trust and accountability, and different conditions across teams. Reports also identify several reasons for departures, from pay and outside opportunities to creative-direction frustrations and concerns about misconduct.

What changed at Ubisoft in 2020?

In July 2020, Ubisoft publicly acknowledged shortcomings in its responsibility to provide a safe and inclusive workplace and announced a structural response. CEO Yves Guillemot said the company had “fallen short in its obligation to guarantee a safe and inclusive workplace environment for its employees,” and called toxic behavior unacceptable.

Ubisoft’s July 2 roadmap included appointing Lidwine Sauer as Head of Workplace Culture, employee listening sessions, an anonymous global survey, independent investigations of allegations, a confidential reporting platform, and a review of policies and procedures. On July 12, the company announced that Chief Creative Officer Serge Hascoët had resigned, Canadian-studio managing director Yannis Mallat would leave, and it would change global HR leadership and processes. These announcements establish what Ubisoft said it would do; they do not, by themselves, establish how consistently the measures worked or what outcomes they produced.

What workplace measures did Ubisoft later report?

In its FY2022–23 Universal Registration Document, Ubisoft described measures intended to prevent psychosocial risks, including mandatory group training on harassment and discrimination, manager awareness sessions, training for HR staff and employee representatives, and discussions about remote management and burnout risks. It also described employee question sessions, some meeting-free periods or “serenity weeks,” and project-team reviews that could monitor morale and workload.

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The filing said Ubisoft XP, its annual survey, assessed team health and supported targeted action plans; HR pulse surveys were used to detect warning signs. The company said a broader rollout of morale and workload monitoring in project reviews was planned for FY2024. These are company disclosures about measures and plans in a 2022–23 document, not an independent assessment of their effects or confirmation that every practice applied equally across locations.

Why did employees disagree about whether conditions improved?

Axios reported in September 2022 that some Ubisoft workers wanted more structural change and greater transparency about investigations. At a meeting at the office of French tech workers union Solidaires Informatique, Ubisoft game designer Marc Rutschlé argued: “It’s not harassers who create toxic culture. It’s a toxic culture that produces harassers.” Other accounts in the same reporting described hope in local leaders and the company’s diversity and inclusion work.

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Those views were not uniform. Axios quoted one former employee who said morale had fallen after the misconduct scandals, while another developer said it could vary sharply by team, even within one studio. The accounts point to a tension between company-wide reforms and employees’ day-to-day experiences under local leadership; they should not be treated as a representative survey of the entire workforce.

Why were Ubisoft employees leaving?

Axios’s December 2021 interviews with current and former developers described several reported reasons for departures: pay, opportunities elsewhere, frustration with creative direction, and unease about the misconduct scandal. The reporting does not support treating any one factor as the explanation for all exits.

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Axios also reported historical figures and company characterizations that need careful context:

  • Attrition: Ubisoft’s head of people operations told Axios that attrition was a few percentage points above the company’s typical level but within industry norms. Axios separately reported a 12% LinkedIn attrition figure based on data supplied by Ubisoft. That is a historical, second-hand figure reported in 2021, not a current rate or an independently calculated measure.
  • Employee survey: A Ubisoft spokesperson told Axios that the company’s recent score was 74 on questions about happiness and recommending Ubisoft as a workplace, and characterized it as in line with the industry average. This was the company’s description of a survey result reported in 2021, not a current or independently validated comparison.

What did the 2025 trial coverage establish—and what did it not?

In June 2025, Le Monde reported on proceedings at the Bobigny criminal court involving former editorial vice president Thomas François, former creative director Serge Hascoët, and former game director Guillaume Patrux. Its article described accusations and testimony; it was trial coverage, not a final judgment.

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Le Monde said it had reviewed an investigation file of more than 1,000 pages and reported that the file contained around 40 incidents of sexual assault or attempted sexual assault over roughly a decade, most involving the editorial department. That figure is Le Monde’s account of the file it reviewed. It is not an adjudicated finding, a company-wide prevalence rate, or a measure of how many Ubisoft employees experienced misconduct. Le Monde also reported that some employees felt financial pressures had hampered reform efforts since 2020, while employees differed over whether all responsible people were being held accountable.

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What does Ubisoft’s current conduct policy say?

Ubisoft’s publicly posted Code of Conduct, accessed October 8, 2026, says harassment, sexual harassment, and bullying are not tolerated. It commits the company to review and respond to reports and impose sanctions where appropriate, and describes reports as being handled impartially and confidentially. This is the company’s stated policy and process; it is not independent evidence that every report has been handled as promised or that misconduct has been eliminated.

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Is there a current measure of morale across Ubisoft?

The available figures above are historical: the survey score and attrition reporting date to 2021, while Ubisoft’s disclosed workforce measures cover FY2022–23. No recent independent company-wide morale statistic is established here. The reported employee accounts instead suggest that experiences and views of reform differed, including between teams.

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