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Re:

INFINOX Launches IX Exchange Platform

INFINOX launched IX Exchange in October 2022 as a UK-focused platform for exchange-traded investments. Here is what the launch covered—and what cannot currently be verified.
From TheFinanceBase Team6 min to read

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INFINOX announced IX Exchange on October 4, 2022. The UK-focused platform was presented as a way to access more than 20,000 exchange-traded investments from one account, including shares, ETFs, bonds, options and funds.

It was not announced as a replacement for MetaTrader. INFINOX positioned IX Exchange alongside its existing MetaTrader-based service: one platform for buying and holding exchange-traded investments, and the other for leveraged derivatives such as CFDs.

What was IX Exchange?

IX Exchange was introduced by INFINOX Capital Ltd as a multi-asset investment platform for UK investors. The launch announcement said it would be available through desktop, mobile and web interfaces, allowing clients to trade instruments listed on major global exchanges.

The headline proposition was access to “more than 20,000 investments” through a single INFINOX account. The announced product range included:

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  • Other exchange-traded investments

The announcement also said the service could be used by independent financial advisers, hedge funds, proprietary trading desks and other financial institutions. It referred to portfolio transfers from other brokers and structures such as SIPPs and SSAS pensions, although those features should be treated as launch claims rather than confirmed current services.

IX Exchange and MetaTrader were intended to work side by side

A common misunderstanding is that IX Exchange replaced MetaTrader at INFINOX. The 2022 announcement said the opposite: the two platforms were intended to operate alongside one another.

Platform Role described at launch Typical use
IX Exchange Exchange-traded investments that could be bought and held Longer-term investing in shares, ETFs, bonds or funds
MetaTrader-based platform Leveraged derivatives, including CFDs and equity options Short-term or speculative trading

That distinction matters for personal investors. Buying an exchange-traded asset is not the same as trading a leveraged CFD that tracks its price. CFDs can magnify both gains and losses, and a trader can lose money quickly even when the underlying investment is familiar.

When did INFINOX launch IX Exchange?

The documented launch date was October 4, 2022. Reports or pages describing the service as a newly launched 2026 product are therefore inaccurate.

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The launch was specifically framed around UK investors. It should not be described as a globally available INFINOX service without checking the customer’s country, regulatory entity and account eligibility. INFINOX operates through entities covering different jurisdictions, and products can differ between them.

Is IX Exchange still available?

Current availability cannot be confirmed from the INFINOX documentation reviewed in August 2026. INFINOX’s current FAQ lists MetaTrader 4, MetaTrader 5 and IX Social as its documented trading platforms. It does not list IX Exchange in the answer describing the platforms it offers.

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The reviewed material also does not provide a current IX Exchange user guide, platform version, login address, instrument list, fee schedule, supported-exchange list or current mobile and desktop download links. That means readers should not assume that an old launch announcement describes the service available to new customers today.

A related UK company, IX EXCHANGE UK LTD (company number 13700297), remains on Companies House records. However, accounts made up to October 31, 2025, filed on July 27, 2026, describe the company as dormant. This does not independently prove that the INFINOX product was discontinued, but it is another reason to obtain direct confirmation before transferring money or assets.

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How to check access with INFINOX

INFINOX’s current registration instructions describe a general client-portal process, not a confirmed IX Exchange onboarding route:

  1. Open the INFINOX client-portal registration page.
  2. Choose “Individual Account” or “Corporate Account.”
  3. Click “Register Now.”
  4. Enter the requested personal or company information.
  5. Accept the terms and conditions.
  6. Click “Continue.”

The instructions do not say that this process creates or activates an IX Exchange account. Before depositing funds, a prospective customer should ask INFINOX in writing whether IX Exchange is available to their jurisdiction, which legal entity will hold the account, what instruments and charges apply, and whether transfers from another broker or pension structures are currently supported.

Do not confuse IX Exchange with IX One

INFINOX announced another product, IX One, in January 2023 and described it as an all-in-one, multi-asset trading platform. There is no verified company statement in the reviewed material confirming that IX One was a rename, replacement or continuation of IX Exchange.

The two names should therefore be kept separate. A reference to IX One is not proof that IX Exchange remains available, and an old IX Exchange launch article is not evidence of current IX One functionality.

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Regulatory context

INFINOX Capital Limited is identified by the Financial Conduct Authority under reference number 501057. On January 27, 2025, the FCA issued a final notice imposing a £99,200 penalty over transaction-reporting failures covering October 1, 2022, to March 31, 2023.

The FCA said INFINOX failed to submit 46,053 transaction reports relating to approximately 60% of its single-stock CFD business line during that period. The notice concerns transaction reporting and a CFD desk. It does not say that IX Exchange was suspended, closed or defective.

For investors, the practical lesson is to distinguish the product being considered from the firm’s other activities. Ask for the applicable legal entity, regulatory protections, custody arrangements, fees and complaint process rather than relying on the platform’s branding.

What investors should verify before using it

Question Why it matters
Is IX Exchange currently open to new clients? The 2022 launch announcement does not establish current availability.
Which INFINOX entity will contract with you? Regulation and investor protections depend on the entity and jurisdiction.
Are the advertised 20,000-plus investments still available? The number was a launch claim and is not currently verified.
What are the dealing, custody, foreign-exchange and transfer charges? A broad product range does not show the total cost of investing.
Are SIPPs, SSAS pensions or portfolio transfers currently supported? These were described in the launch proposition, but current eligibility is unconfirmed.
How are assets held and what happens if the firm fails? Custody arrangements and compensation protections are central to platform risk.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Support on Ko-Fi

Bottom line for personal investors

IX Exchange was a genuine INFINOX launch announced on October 4, 2022—not a new 2026 release. Its proposed role was to give UK investors access to exchange-traded investments through desktop, mobile and web, while MetaTrader continued to handle leveraged trading.

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What is not clear is whether IX Exchange remains an active, supported product under that name. Because current INFINOX pages do not document it, investors should confirm availability, costs, legal entity, asset custody and account eligibility directly with INFINOX before applying or moving a portfolio.

FAQ

What is IX Exchange?

IX Exchange was an INFINOX platform announced in 2022 for trading exchange-traded investments such as equities, ETFs, bonds, options and funds. It was intended to operate alongside, rather than replace, MetaTrader.

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When did INFINOX launch IX Exchange?

INFINOX announced IX Exchange on October 4, 2022. Descriptions calling it a newly launched 2026 platform are outdated or incorrect.

Did IX Exchange replace MetaTrader?

No. INFINOX described IX Exchange as the platform for exchange-traded investments and its MetaTrader-based service as the platform for leveraged derivatives such as CFDs.

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Can investors currently open an IX Exchange account?

Current availability is not confirmed by the INFINOX documentation reviewed in August 2026. The current FAQ lists MT4, MT5 and IX Social, but not IX Exchange.

Was IX Exchange available worldwide?

The launch announcement focused on UK investors. Availability should be checked against the client’s jurisdiction and the INFINOX entity providing the account.

Is IX Exchange the same as IX One?

That has not been confirmed. INFINOX announced IX One separately in January 2023, and the reviewed material does not establish that it renamed or replaced IX Exchange.

The Bottom Line

Bottom line: IX Exchange was announced by INFINOX on October 4, 2022, as a UK-focused platform for exchange-traded investments. It was designed to complement MetaTrader, not replace it. Its current availability, investment range, fees and account features are unverified, so prospective investors should obtain written confirmation from INFINOX before depositing funds or transferring assets.

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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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