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How to Get a Macy’s Catalog by Mail: What to Ask Macy’s

Macy’s does not confirm a current printed catalog program. Contact Customer Care by phone or chat to ask whether a catalog or shopping mailer is available for your address.
From TheFinanceBase Team2 min to read
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Macy’s official pages do not confirm that it currently offers a printed mail-order catalog or a public signup form. To find out whether a catalog or other shopping mailer is available for your address, contact Macy’s Customer Care at 1-800-289-6229 or ask through online chat. Neither channel guarantees that Macy’s will enroll you or send a catalog.

How to ask Macy’s about a printed catalog

  1. Call Macy’s Customer Care at 1-800-289-6229. Macy’s lists its hours as Monday through Sunday, 8 AM–10 PM Eastern Time.
  2. Alternatively, open Macy’s online chat and ask about catalog or promotional-mail availability. Macy’s lists promotions among its customer-help topics, but does not say chat can sign you up for a catalog.
  3. Ask directly: “Does Macy’s currently mail a printed catalog or other shopping mailer to my address? If so, how can I request it or manage my mailing preferences?”

These are official ways to ask Macy’s; its contact information establishes support channels, not that a print mailing is available.

What Macy’s says about catalog mailings

Macy’s corporate privacy notice mentions macys.com catalogs as an example of a mailing list a customer might ask to join. That general privacy language is not a current catalog offer or an enrollment procedure. It also says information may be shared with affiliates or third parties for marketing. Review the Macy’s corporate privacy notice if you are weighing whether to join a marketing list.

If you want to browse Macy’s merchandise

If Macy’s says it does not have a printed catalog available for your address, use the Macy’s website or app to browse merchandise and promotions. These are digital shopping options, not substitutes for a printed catalog if you specifically want one by mail.

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Requesting mail is different from stopping it

A Macy’s customer-service privacy notice says customers can unsubscribe from direct-mail communications by calling 877-876-2297. That number is for stopping mail, not requesting a catalog; verify it on Macy’s site before calling. The customer-service page is a place to check current support options.

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