Quick wins for a faster PC:
Clear out junk files and repair common Windows errorsFree Scan →Scan for outdated or missing drivers - takes under a minuteDriver Scan →Repair Windows errors before they cause bigger problemsFix Now →Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.
To find products you bought while using Prime, sign in to the Amazon account used at checkout and open Your Orders. For Prime membership payments, digital purchases, or other Amazon charges, use the separate history view for that transaction type.
Find ordinary Amazon orders
- Go to Amazon’s website or open its official app, then sign in to the account used for the purchase. Amazon notes that people may have more than one account if they have shopped with different email addresses or mobile numbers.
- Open Your Account and choose Your Orders. On Amazon.com in the US, the order-history page is also at amazon.com/gp/your-account/order-history.
- Find the order and open its details. Depending on the order, Your Orders can provide tracking, returns or replacements, invoices, and help with third-party seller orders.
Amazon’s US-facing help identifies Your Orders as the place to access order details and invoices. Menu names and app layouts can vary by region and over time.
Choose the history view that matches the charge
“Prime purchase history” can mean products bought while you had Prime, the Prime plan payment itself, or another Amazon transaction. These are not all listed in the same place.
| What you’re checking | Where to look |
|---|---|
| Physical products and other marketplace orders | Your Orders |
| Kindle purchases and other digital content | Digital Orders |
| Prime membership payment | Manage Your Prime Membership |
| Other Amazon charges | Your Transactions or your Amazon Pay account, depending on the charge |
Amazon separates Prime Video channel and other digital-service charges, such as Kindle Unlimited, from regular product orders; check Digital Orders for those. For a charge on a card statement that you cannot identify, use Amazon’s charge-identification guidance to distinguish marketplace purchases, digital services, Prime payments, Amazon Pay transactions, and payment authorizations. Amazon says an authorization confirms a payment method and is not an actual charge.
Free tools Windows power users keep installed
One-click scans. No signup required.
Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.
#1 Best Overall
Amazon Echo Show 5 (newest model), Smart display, Designed for Alexa+, 2x the bass and clearer sound, Charcoal
- Alexa can show you more - Echo Show 5 includes a 5.5” display so you can see news and weather at a glance, make video calls, view compatible cameras, stream music and shows, and more.
- Small size, bigger sound – Stream your favorite music, shows, podcasts, and more from providers like Amazon Music, Spotify, and Prime Video—now with deeper bass and clearer vocals. Includes a 5.5" display so you can view shows, song titles, and more at a glance.
- Keep your home comfortable – Control compatible smart devices like lights and thermostats, even while you're away.
- See more with the built-in camera – Check in on your family, pets, and more using the built-in camera. Drop in on your home when you're out or view the front door from your Echo Show 5 with compatible video doorbells.
- See your photos on display – When not in use, set the background to a rotating slideshow of your favorite photos. Invite family and friends to share photos to your Echo Show. Prime members also get unlimited cloud photo storage.
If an order or digital purchase is missing
- Check the account and marketplace. Make sure you are signed in to the account and regional Amazon site used at checkout. If you have used more than one email address or mobile number, check the other account as well.
- Check the right order list. Look in Your Orders for marketplace orders and Digital Orders for digital purchases. For Kindle content that has not appeared, Amazon recommends confirming in Digital Orders that the order is complete.
- Check a channel-specific page. Amazon says orders made using Alexa can be reviewed in the Alexa app or Amazon order history. Amazon Pharmacy orders have a separate Pharmacy Your Orders page.
- Ask Amazon for help. If the order remains missing or a charge is unclear, use Customer Service from Amazon’s website for order or account assistance.
Protect your account records
If an email or text warns about an unfamiliar order, do not rely on its link. Go to Amazon directly and inspect Your Orders; Amazon’s fake-website guidance recommends visiting its site directly for account or order help.
Download any invoices or purchase records you may need before closing an Amazon account. Amazon says a closed account no longer provides access to order history or the ability to print proof of purchase or an invoice through that account.
Quick Recap
Bestseller No. 1
Bestseller No. 2
Bestseller No. 3
Bestseller No. 4
Best Value
Amazon Echo Show 8 (newest model), Vibrant HD 8.7" display with spatial audio, Designed for Alexa+, Graphite
- Powerfully smart, beautifully built: The redesigned 8.7" smart display features a vibrant HD touchscreen with 15% more viewing area versus Echo Show 8 (2023 release), built-in smart home hub, AZ3 Pro chip for powerful performance, and Omnisense technology for highly personalized experiences.
- Content sounds incredible: Stream music or watch shows on Prime Video, Netflix, and more. All with room-filling spatial audio, crisper vocals, wider sound stage, and up to 2x bass versus Echo Show 8 (2023 release). With Alexa+, find the name of that song you love and discover new shows based on your preferences.
- Your everyday assistant: See recipes and calendars at a glance, easily find meal inspo and manage your shopping lists. With Alexa+, find recipes based on foods you love, make reservations, order groceries, and more.
- Simple Smart Home control: Pair and control thousands of devices that work with Alexa without needing a separate smart home hub. Easily view your camera feeds. Manage lights, thermostats, and more using the display or your voice. With Omnisense technology, you can activate routines via temperature, presence, or visual ID detection.
- Crystal-clear video calls: Video calls feel natural with a centered, auto-framing camera, 3.3x zoom, and noise reduction technology. Use live view to check in on your family, pets, and more while you're away.
Rank #4
Amazon Echo Show 5 (newest model), Smart display, Designed for Alexa+, 2x the bass and clearer sound, Glacier White
- Alexa can show you more - Echo Show 5 includes a 5.5” display so you can see news and weather at a glance, make video calls, view compatible cameras, stream music and shows, and more.
- Small size, bigger sound – Stream your favorite music, shows, podcasts, and more from providers like Amazon Music, Spotify, and Prime Video—now with deeper bass and clearer vocals. Includes a 5.5" display so you can view shows, song titles, and more at a glance.
- Keep your home comfortable – Control compatible smart devices like lights and thermostats, even while you're away.
- See more with the built-in camera – Check in on your family, pets, and more using the built-in camera. Drop in on your home when you're out or view the front door from your Echo Show 5 with compatible video doorbells.
- See your photos on display – When not in use, set the background to a rotating slideshow of your favorite photos. Invite family and friends to share photos to your Echo Show. Prime members also get unlimited cloud photo storage.
Rank #3
Amazon Echo Show 11 (newest model), Vibrant Full-HD 11" display with more viewing area and spatial audio, Designed for Alexa+, Graphite
- New size, more viewing area: The 11“ smart display features a vibrant Full-HD touchscreen with 60% more viewing area versus Echo Show 8 (2025 release), built-in smart home hub, AZ3 Pro chip for powerful performance, and Omnisense technology for highly personalized experiences.
- Content looks and sounds incredible: Watch shows on Prime Video, Netflix, and more on the vibrant Full-HD 11" screen and enjoy room-filling spatial audio, crisper vocals, wider sound stage, and up to 2x bass versus Echo Show 8 (2023 release). With Alexa+, find the name of that song you love and discover new shows based on your preferences.
- Your everyday assistant: The 11" display makes it easy to see recipes and calendars at a glance, find meal inspo, and manage your shopping lists. With Alexa+, find recipes based on foods you love, make reservations, order groceries, and more.
- Simple Smart Home control: Pair and control thousands of devices that work with Alexa without needing a separate smart home hub. Easily view your camera feeds. Manage lights, thermostats, and more using the display or your voice. With Omnisense technology, you can activate routines via temperature, presence, or visual ID detection.
- Crystal-clear video calls: Video calls feel natural on the vibrant 11" screen with a centered, auto-framing camera, 3.3x zoom, and noise reduction technology. Use live view to check in on your family, pets, and more while you're away.
Rank #2
Amazon Echo Show 15 (newest model), Full HD 15.6" kitchen hub for home organization, with built-in Fire TV, Designed for Alexa+
- MEET ECHO SHOW 15 - A stunning 15.6" Full-HD (1080p) smart display that's perfect for your kitchen and ready to show you more. Use customizable widgets to keep your day on track, watch your favorite shows with Fire TV and powerful vibrant sound, and enjoy natural video calling, with 3.3x zoom and wide field of view.
- FAMILY ORGANIZATION HUB - See your top widgets at a glance, like your family’s calendars and to-do lists, local weather, smart home, and more.
- ALL YOUR FAVORITES, ALL RIGHT HERE - Built-in Fire TV unlocks endless entertainment, so you can enjoy your favorite content from thousands of apps like Prime Video, Netflix, YouTube, Apple TV, and more (subscription may be required). Fire TV remote included. Plus, now you can quickly add a device to play music with Active Media - start playing a song in the kitchen, then add the living room and bedroom on the fly.
- SMART HOME CENTRAL - Control smart devices with your voice or a few taps using the smart home dashboard. Easily turn on all your living room lights at once or check live camera feeds to see what's happening around your home.
- YOUR FAVORITE MEMORIES ON DISPLAY - Brighten your space (and your day) by turning your home screen into a photo slideshow that displays your favorite memories. Auto curate your images and show off your favorite family memories.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.
