Sign in to your my Social Security account, review your earnings year by year, and compare them with your W-2s, pay stubs, and tax returns. If a year is missing or wrong, ask the Social Security Administration (SSA) to correct it promptly. Recent earnings may not have been added yet, and the online correction option is not available for every case.
Why your earnings record matters
SSA uses your earnings record to calculate Social Security benefits. Missing or incorrectly credited wages can therefore affect the benefit calculation. Errors can occur when an employer reports wages incorrectly or when SSA cannot match the identifying information on a report to its records. For example, a mismatch between the name or Social Security number on a W-2 and SSA’s records can keep earnings from being credited to the right person.
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SSA has said that approximately 10 percent of W-2s it received each year historically had an initial name and Social Security number mismatch. That figure comes from a 2021 SSA press release and is a historical statistic, not an estimate for the current year: SSA’s 2021 statement on W-2 mismatches.
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1. Sign in to my Social Security
Go to my Social Security and sign in to your personal account. You can review your earnings history and access your Social Security Statement, which includes benefit estimates. SSA explains the earnings-history feature in its account guidance.
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2. Review each year, not just the total
Look at the earnings shown for each year and check for gaps, amounts that seem too high or low, or wages that may belong to someone else. Compare entries against your own records, such as W-2 forms, pay stubs, and tax returns. If you were self-employed, use your tax filings to check the earnings reported for those years.
3. Allow for reporting and processing time
A missing entry for the current or previous year does not by itself prove there is an error: recent earnings may not yet appear in your account. SSA recommends checking the previous year’s earnings in August, allowing time for reporting and processing. If the latest year is absent before then, check again later and retain your wage or tax documents.
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What to do if an entry is wrong or missing
Gather evidence for the affected year
Collect the records that show what you earned and who paid you. Depending on your situation, that may include W-2s, pay stubs, tax returns, or self-employment tax records. Identify the year involved, the employer or self-employment income, the amount SSA shows, and the amount you believe is correct.
Request a correction
SSA says some people can request a correction online through their my Social Security account. Sign in and follow the available earnings-correction instructions if the option appears. The online route is not offered to everyone, so the absence of that option does not necessarily mean you cannot ask SSA to review the record.
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You can also contact SSA at 1-800-772-1213; TTY users can call 1-800-325-0778. Explain which year is affected and ask what evidence and submission method SSA requires for your case. SSA’s correction guidance is available at Correcting your earnings record.
Use form SSA-7008 when needed
SSA-7008, Request for Correction of Earnings Record, is the agency’s correction form. It asks for details such as the affected years, employer or self-employment information, correct earnings amounts, and supporting evidence. Get the current version and follow its instructions: SSA-7008 form. SSA may ask you to submit this form as part of its review.
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If the earnings belong to someone else
Earnings that are not yours require a different correction request from wages that are simply missing or recorded at the wrong amount. SSA says some eligible people can request removal online. If you cannot use that option, SSA may require you to visit a local office, verify your identity, and provide a declaration and evidence showing that the earnings are not yours. The agency may ask you to complete form SSA-7008. Follow SSA’s instructions for your situation: SSA guidance on earnings-record corrections.
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The ordinary deadline to correct an earnings record is 3 years, 3 months, and 15 days after the end of the taxable year in question. SSA regulations provide exceptions, however, so an older error is not automatically impossible to correct. If you discover a discrepancy from an earlier year, contact SSA rather than assuming the deadline rules out a request. See the agency’s correction guidance and the relevant SSA regulation on correcting earnings records.
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Keep a clear record of your request
- Note the years and amounts you asked SSA to review.
- Keep copies of the supporting documents you submit.
- Retain any confirmation or correspondence from SSA and respond if the agency asks for additional evidence.
SSA author Dawn Bystry put the responsibility to review plainly in a September 7, 2023 SSA article: “You should review your earnings history and let us know if there are any errors or omissions, even though it’s your employer’s responsibility to provide accurate earnings information to us.” Read SSA’s article on accessing earnings history.
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