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The Money Desk · Blog
Re:

How to Check Your FAB or NBAD Account Balance in the UAE

FAB customers can view balances in FAB Mobile or internet banking, or make an ATM enquiry. Learn what to do if an old NBAD login does not work.
From TheFinanceBase Team3 min to read
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To check a FAB account balance, sign in to the official FAB Mobile app or FAB internet banking; both provide account balance information. You can also make a balance enquiry at an ATM, though fees may apply outside FAB’s network. If you still call your account an NBAD account and cannot access it, contact FAB through its official support channels rather than assuming an old login or a separate NBAD app will work.

How can I check my FAB bank balance?

Use FAB Mobile

  1. Open the official FAB Mobile app on your Apple or Android device.
  2. Sign in using your FAB credentials and view your account information for balances and transaction details.

FAB documents balance viewing as a feature of FAB Mobile, but does not publish stable screen-by-screen instructions on its feature page. The exact layout may change, so use the account view shown in the app rather than relying on a particular button name. FAB Mobile banking features

Use FAB internet banking in a browser

  1. Go to the official FAB website and open internet banking.
  2. Sign in through FAB’s online banking channel and view your account balance or transaction details.

FAB lists balance and transaction viewing as available through internet banking. This is the browser option if you do not want to use the app. Availability can change; FAB’s service-status page lists current service availability.

How do I check an NBAD account balance?

Use FAB’s current official channels: FAB Mobile, internet banking, or FAB support. FAB material uses FAB Mobile as the current app name, and its online registration page identifies NBAD as a trademark owned by FAB PJSC. Those facts do not establish whether every former NBAD account has the same access status or whether legacy credentials will work unchanged.

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If your sign-in fails, do not keep trying an unofficial app or follow instructions from an unsolicited message. Start at FAB’s official website or contact FAB through its official support channels to resolve account access.

Can I check my FAB balance online without the app?

Yes. FAB internet banking offers balance and transaction viewing in a browser. Use FAB’s official website to reach the service and sign in. FAB does not document a reliable SMS balance code or phone-menu balance-check flow in the sources cited here, so do not rely on an unverified code or number.

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Is there a fee to check my balance at an ATM?

FAB’s Arabic-language Service & Price Guide lists these balance-enquiry fees. The guide’s publication date is not shown in the retrieved document; check FAB’s latest guide and confirm which fee applies to your card and transaction before using another bank’s ATM.

ATM network Published balance-enquiry fee
FAB ATM AED 0
Other UAE bank ATM AED 1.05
Other GCC bank ATM AED 3.15

At an ATM, use your card and PIN and select the balance-enquiry option. Fees can change, and the published figures may not cover every card or transaction situation. FAB Service & Price Guide (Arabic PDF)

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How to protect your account while checking your balance

  • Start from the official FAB app or website, not a link in an unexpected message.
  • Do not disclose personal, card, or account details in response to an unsolicited SMS, email, or phone request. FAB specifically warns customers against sharing these details in response to such queries. FAB iBanking registration and security information
  • FAB says its mobile app is used to approve online transactions and advises customers to enable app notifications. This approval guidance concerns transactions; it does not mean you must approve a transaction simply to view a balance. FAB also says SMS or email OTP may be enabled for customers who are not registered for mobile banking. FAB digital authentication guidance

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