For Gibraltar taxpayers using the PDF return, the Income Tax Office says to download and complete the form, then email it by 30 November 2026—rather than visit the public counter solely to file. People who normally file through the tax eService are encouraged to wait until normal service resumes; the notice gives no restoration date.
Which filing route should you use?
The Income Tax Office statement, reproduced by YGTV, describes two filing routes while improvements to the tax eService on gov.gi are being tested:
| Route | Who it is for | What the notice says |
|---|---|---|
| PDF return by email | People with income assessable to tax who file using the PDF | Download and complete the return, then email it by 30 November 2026. |
| Tax eService | People who previously filed through eService | They are encouraged to wait and file electronically once normal service resumes. The notice says service is expected to resume “soon,” but gives no date. |
The statement says: “The Income Tax Office wishes to advise the public of the current arrangements for filing tax returns and accessing its public counter services.”
How to submit the PDF return
- Get the form: Download the PDF return from the Income Tax Office website. The notice says the form is not automatically sent to taxpayers.
- Complete it: Fill in the return if you are filing by PDF.
- Email it by the deadline: Send the completed return by 30 November 2026. The notice does not state the submission email address or specify a subject line or other attachment requirements. Check the Income Tax Office’s current contact information for the correct address and any current instructions before sending it.
When should you visit the public counter?
The Office asks people not to attend the counter solely to file a return. It says in-person attendance is appropriate when necessary assistance cannot reasonably be provided by email or telephone. It gives lack of access to a personal computer as an example of a reason someone may need counter help.
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What is not specified in the notice?
YGTV’s report does not identify the email address for returns, explain how to confirm receipt, or give security instructions for sending a completed form. It also does not provide a calendar date for eService to return. Use the Income Tax Office’s current contact information to check submission details; do not assume an email has been received without confirmation from the Office.
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