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One free scan finds every outdated or missing driver and matches the right update for your exact hardware.Free scan · exact hardware matchA freight-related email scam can cost an IT supplier in two different ways: a fake buyer may persuade it to ship hardware on credit and never pay, or criminals may compromise logistics accounts and divert a real shipment. Those are documented fraud patterns, but the available FBI and FBI/IC3 sources do not establish that a specific IT supplier was driven into bankruptcy by either scheme. The practical protection is to verify buyers, payment changes and freight pickups through trusted channels before shipping goods or sending money.
How a fake purchase order can leave a supplier unpaid
In a vendor-targeted business email compromise (BEC) scheme, criminals impersonate a legitimate company to place a large order. The FBI/IC3 warned on March 24, 2023, that fraudsters may use spoofed email domains and employee names, along with fake credit references and W-9 forms, to make an order look credible and obtain Net-30 or Net-60 payment terms. Computer technology hardware is among the goods the alert identifies as a target.
The supplier ships the goods expecting payment later. The fraud may not become apparent until the invoice goes unpaid or the supposed buyer denies placing the order. The immediate loss is the value of the goods and the cost of fulfilling the order; the supplier may also be left pursuing payment from a business that never authorized the purchase. Whether a loss becomes large enough to threaten a company’s survival depends on its circumstances. The cited official alerts do not identify an IT supplier bankruptcy caused by this scheme.
How a separate freight scam can divert real cargo
Strategic cargo theft works at a different point in the transaction. The FBI defines it as deception that causes a shipper, broker or carrier to hand freight to thieves instead of the legitimate carrier. In its April 30, 2026 alert, the FBI/IC3 described schemes using spoofed email, fake URLs and compromised broker or carrier accounts. Attackers may seek system access through a phishing page or malicious executable, post fraudulent loads, accept real freight under compromised identities, alter shipping paperwork or destinations, and move goods through cross-docking or transloading. Some schemes include a ransom demand for shipment details or location.
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This is not the same as a fraudulent buyer ordering goods and failing to pay. In a cargo-diversion scheme, the goods may have been sold legitimately; criminals interfere with the transport or handoff. The FBI’s cargo-theft overview also distinguishes strategic theft from direct physical theft and notes that cyberattacks can expose information used to create convincing paperwork for fictitious pickups.
Three email-related losses that should not be confused
| Scheme | What is deceptive | Where the loss occurs |
|---|---|---|
| Fake buyer or purchase-order fraud | A criminal impersonates a buyer to order goods, often seeking credit terms. | The supplier releases goods and later cannot collect payment. |
| Invoice redirection | A criminal impersonates a supplier or interferes with payment instructions. | The payer sends money to an account controlled by the criminal instead of the intended supplier. FinCEN has described a supplier-impersonation scenario involving changed account details. |
| Strategic cargo theft | A criminal uses deception or compromised logistics identities to obtain or reroute freight. | The goods are handed to an impostor or diverted while in transit. |
These schemes can overlap when an email account is compromised, but their victims, transaction points and safeguards differ. Confirming a bank-account change does not verify a driver at a loading bay; checking a driver does not establish that a new buyer is creditworthy.
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What the recent cargo figures do—and do not—show
The FBI/IC3’s April 30, 2026 alert estimated nearly $725 million in cargo-theft losses across the United States and Canada in 2025, a 60 percent increase from 2024. It also reported that confirmed cargo-theft incidents increased 18 percent in 2025 and that average loss per theft rose 36 percent to $273,990. These are broad cargo-theft figures, not measurements of IT-supplier BEC losses, email scams alone or businesses bankrupted by fraud.
Warning signs to check before paying or releasing goods
- A purchase order comes from a supposedly familiar company but uses an unfamiliar contact, unverified credit references or newly requested credit terms.
- The sender uses a free-email provider or a lookalike domain with a subtle spelling, punctuation or domain-ending difference.
- An unsolicited message asks you to download a carrier agreement, open an unexpected attachment, follow a shortened or unfamiliar link, or respond to a negative service review.
- A broker, dispatcher or carrier asks about a load booked in your company’s name that your team did not authorize.
- A payment instruction, carrier, driver, vehicle, pickup point or destination changes unexpectedly or conflicts with details already verified.
- An email account has forwarding, auto-deletion or hidden-folder rules that the account owner did not set up.
How to verify a buyer, payment change and freight pickup
Verify new buyers and credit requests
- Find the buyer’s main phone number in a trusted directory or established company record—not in the email requesting the order.
- Call that number and confirm the order, the employee’s identity and employment, and any requested credit terms. The FBI/IC3’s March 24, 2023 vendor alert specifically recommends calling a business’s main phone line rather than a number supplied in the email.
- Check references and business details independently before approving a large order or extending credit. Treat attached forms and documents as claims to verify, not proof of identity.
Verify changes to payment instructions
- Do not rely on a reply to the email that requested the change. Contact the known supplier or employee using a separately obtained phone number.
- Have a second authorized person review and approve the change before money is sent.
- If the change cannot be confirmed through the established contact, pause payment and investigate. The FBI advises confirming payment changes by calling the person making the request; FinCEN has described how supplier impersonation and altered invoice details can redirect funds.
Verify the carrier and driver before releasing freight
- Independently confirm the shipment request and pickup with the broker, carrier or shipper through contact details already on file or obtained from a trusted source.
- Check the driver’s identity and confirm the carrier, truck, trailer and pickup details against the authorized shipment. Do not treat a plausible email address or convincing paperwork as sufficient proof.
- Use a secure pickup number when appropriate, and retain shipment records, photographs and communications so that the handoff can be investigated if something goes wrong.
Protect email accounts as well as business procedures
Email appearance is a clue, not proof of identity. Inspect the full sender domain and destination of links, and do not open unexpected downloads. Enable multi-factor authentication (MFA) on email and identity accounts where supported, and investigate unfamiliar mailbox forwarding, deletion or hidden-folder rules. These account protections can reduce the risk of account misuse, but they do not replace independent checks on a buyer, payment request or freight pickup.
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What to do if money or freight is already missing
- If money was wired: Contact the sending bank immediately and ask it to contact the receiving institution. Report the BEC incident to the FBI’s Internet Crime Complaint Center (IC3).
- If freight was stolen or diverted: Make a report to local police and report the incident to IC3 or the FBI.
- Preserve evidence: Keep relevant email addresses, phone numbers, suspicious domains, transaction details, purchase orders, invoices, shipment records and communications. Do not delete potentially relevant mailbox or shipping records.
Fast reporting matters because a bank or law-enforcement agency may need transaction and shipment details to assess what happened. Do not assume that a payment can be recovered or freight located.
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