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FCA Alerts Investors to a Primus Forex Financial Group Clone Firm

The FCA warned in 2018 that Primus Forex Financial Group was an unauthorised clone. Here is what happened, how the genuine firm’s identity changed and how to verify a forex firm today.
From TheFinanceBase Team6 min to read
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The FCA warned investors on 5 June 2018 about Primus Forex Financial Group, an unauthorised clone firm using the website www.primusasia.com. The warning matters because the operation copied details associated with a genuine FCA-authorised business, including its London address.

The genuine firm named in coverage at the time was Primus Capital Markets UK Limited, trading as PCM UK. That company later changed its legal name to TIO Markets UK Limited on 27 December 2018. The FCA’s current records still associate the authorised entity with FRN 488900.

What the FCA warning said

The FCA identified Primus Forex Financial Group as a clone of an FCA-authorised firm. Clone firms are unauthorised businesses that impersonate legitimate financial companies or falsely claim to be connected to them.

The details linked to the 2018 warning were:

Detail Information reported in the warning
Name Primus Forex Financial Group
Website www.primusasia.com
Telephone 0085295880590
Address used 3rd Floor, 9 Devonshire Square, London EC2M 4YD, United Kingdom
Warning date 5 June 2018

The London address was associated with the genuine firm. Its appearance in the clone’s material was not proof that Primus Forex Financial Group operated from that location or had any legitimate connection to the authorised business.

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Which firm was being impersonated?

Contemporaneous reports identified the genuine business as Primus Capital Markets UK Limited, which operated under the PCM UK brand. Its FCA reference number was FRN 488900.

That legal entity is no longer called Primus Capital Markets UK Limited. Companies House records show that it changed its name to TIO Markets UK Limited on 27 December 2018. The company number remains 06592025, and Companies House currently lists it as active.

The FCA says the genuine authorised firm had no connection with the clone. The 2018 warning therefore should not be read as an allegation that the authorised company itself was fraudulent.

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Current details for FRN 488900

For current verification, investors should use the FCA’s own records rather than old articles, archived websites or contact details supplied by a caller.

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FCA record Current detail
Firm name TIO Markets UK Limited
FRN 488900
Website www.tiomarkets.uk
Telephone +44 20 3865 2275
Email [email protected]
Address 8 Devonshire Square, London, City of London, EC2M 4YJ, United Kingdom

These details are not interchangeable with the 2018 clone details. In particular, primusasia.com was the website associated with the warning; it is not the current FCA-listed website for the authorised firm with FRN 488900.

Why checking the FCA number is not enough

A clone can copy a real firm’s name, FCA reference number, address, regulatory wording and website design. That means a matching FRN does not, by itself, establish that the person contacting you works for the authorised firm.

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The FCA advises comparing all the details:

  • the exact legal name;
  • the FCA reference number;
  • the website domain;
  • telephone numbers;
  • email addresses; and
  • the physical address.

A mismatch is especially important where an unsolicited caller is asking for a deposit, identity documents, remote access to your computer or a payment to release supposed profits.

How to verify a forex or investment firm

  1. Open the FCA Firm Checker or Financial Services Register. Do not use a link sent by the salesperson.
  2. Search by the firm’s name. Search for variations if the name is common or the caller uses a trading brand.
  3. Select the relevant service. A firm may be authorised for one activity but not for the specific forex, CFD, investment or advice service being offered.
  4. Check the full record. Compare the website, phone number, email address and address with the details provided to you.
  5. Make an independent call. If you need confirmation, contact the genuine firm using only the telephone number or email address shown in the FCA record.
  6. Check FCA warnings. The register and FCA warnings may identify known unauthorised firms or clones.

The FCA’s clone-firm guidance and Financial Services Register explain this process. A firm’s presence in a search result is not a substitute for checking whether it has permission for the service offered.

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What protection is lost when dealing with a clone?

Someone who sends money to an unauthorised clone does not receive the protections that would normally be associated with an authorised UK firm. The FCA states that investors dealing with a clone cannot use the Financial Ombudsman Service for that relationship and are not covered by the Financial Services Compensation Scheme (FSCS) if the clone fails.

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Those protections also do not turn on whether the clone copied a genuine firm’s FRN or address. The key issue is whether you dealt with the authorised entity shown on the FCA register and whether it had permission for the relevant activity.

If you have already paid money

  1. Stop further payments. Do not pay a “tax”, “withdrawal fee”, “recovery fee” or additional margin requested to release funds.
  2. Contact your bank or card provider immediately. Explain that you may have been the victim of an investment scam and ask what payment-reversal or recall options are available.
  3. Report the matter to the FCA and Action Fraud. Preserve the warning signs and any reference numbers.
  4. Save evidence. Keep emails, chat messages, account statements, wallet addresses, telephone numbers, contracts and screenshots of the website.
  5. Secure your accounts. Change passwords if you shared them, remove remote-access software and monitor bank, email and investment accounts.

Be cautious of anyone who later promises to recover the money for an upfront fee. Recovery scammers often target people who have already reported an investment loss.

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Common misunderstandings about the Primus warning

Claim Why it is misleading
“Primus Capital Markets UK Limited is still the current company name.” The legal entity changed its name to TIO Markets UK Limited on 27 December 2018.
“Primusasia.com is the genuine firm’s current website.” That domain was associated with the clone warning. The FCA currently lists www.tiomarkets.uk for FRN 488900.
“The FCA warning proves the authorised firm was fraudulent.” The warning concerned an unauthorised clone, and the FCA states that the genuine firm had no connection with it.
“The matching address or FRN proves the caller is genuine.” Clone firms can copy both. Website, phone, email and address details must all match the FCA record.

Because the original warning dates from 2018, old references can be particularly confusing. The company name, website and address connected with a legitimate firm may change over time, while a scam website or copied warning continues circulating online. Current FCA records should take priority over historical marketing material.

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FAQ

Is Primus Forex Financial Group authorised by the FCA?

The FCA warned on 5 June 2018 that Primus Forex Financial Group was an unauthorised clone firm. Do not assume that its use of a genuine firm’s name, address or FRN made it authorised.

What happened to Primus Capital Markets UK Limited?

Companies House records show that Primus Capital Markets UK Limited changed its legal name to TIO Markets UK Limited on 27 December 2018. The company number remained 06592025.

Is FRN 488900 genuine?

FRN 488900 is associated with the genuine authorised entity now called TIO Markets UK Limited. However, a scammer can copy a genuine FRN, so the number must be checked together with the website, phone, email, address and permitted activities.

Is primusasia.com the genuine PCM UK website?

No. It was the website associated with the 2018 Primus Forex Financial Group clone warning. The FCA currently lists www.tiomarkets.uk for the authorised firm with FRN 488900.

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Can I get FSCS compensation if I paid the clone?

The FCA states that dealing with a clone does not provide FSCS protection and does not give access to the Financial Ombudsman Service. Contact your bank or card provider and report the suspected scam promptly.

The Bottom Line

The FCA’s Primus Forex Financial Group alert concerned an unauthorised clone, not the genuine firm it impersonated. Treat www.primusasia.com, 0085295880590 and the copied address as historical warning details. For any current approach, verify the business through the FCA register, confirm permission for the specific service and independently match every contact detail before sending money or documents.

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