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How to prepare for a job interview
1. Start with the job description and your application
Read the job description and identify the skills, experience, and responsibilities that appear most central. Review the CV or application you sent: interviewers may ask you to explain a claim, describe a project, or expand on a result. The UK National Careers Service recommends preparing by reviewing the role and thinking through likely questions: Interview advice.
You do not necessarily need to have held the exact same job before. Look for relevant strengths from work, education, volunteering, or other experience, and explain how they transfer to the role. Be ready to distinguish what you personally did from what a team accomplished.
2. Learn enough about the employer to be specific
Review the employer’s website and other relevant information about the organization. Use what you can verify to understand the role and form thoughtful questions. Do not imply inside knowledge or make claims about the organization that you have not confirmed. CareerOneStop’s interview guidance also recommends learning about the employer and preparing for the conversation: Interview tips.
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Choose a few examples that demonstrate the requirements you identified. A useful set might cover solving a problem, working with others, handling a challenge, and achieving a relevant result. Keep notes on the context, your responsibility, what you did, and what happened. Specific examples are more useful than broad claims such as “I’m a good communicator.”
How to answer behavioral interview questions with STAR
For questions about how you handled a situation, use STAR as a structure for recalling and explaining an example: Situation, Task, Action, Result. The U.S. Department of Labor’s 2026 Interview Tips guide describes this method and advises candidates to use specific examples and quantify accomplishments when applicable.
- Situation: Briefly set the context. What was happening?
- Task: Explain your goal, responsibility, or challenge.
- Action: Describe the steps you personally took. This should usually be the most substantial part of the answer.
- Result: Explain the outcome and your contribution to it. Include a figure only if it is accurate and relevant.
For example, if asked about resolving a problem, give just enough context to make the challenge clear, explain the actions you took, and finish with the outcome. If the result was a team effort, say so and describe your own part accurately. STAR is a memory aid, not a set of labels you need to recite.
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How to practise without sounding scripted
Practise likely questions aloud, including “Tell me about yourself,” “Why are you interested in this role?” and questions related to the key requirements in the job description. Aim to answer the question directly, use a relevant example, and make your own contribution clear. Rehearse the main points rather than memorizing full sentences; a script can make it harder to respond naturally to a follow-up question.
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1Repair Windows errors before they cause bigger problems2Scan for outdated or missing drivers - takes under a minute3Clear out junk files and repair common Windows errorsAsk a trusted person or career adviser to conduct a practice interview and give feedback on clarity and relevance. In the United States, CareerOneStop points job seekers to free mock interviews at American Job Centers through its American Job Center finder. Availability and services vary by location. You can also practise on your own by answering questions aloud and checking whether each answer gives a clear example and outcome.
Questions to ask the interviewer
An interview is a two-way discussion. The U.S. Department of Labor puts it plainly: “The job interview is a two-way discussion between you and the interviewer.” Use your questions to understand the work and decide whether the opportunity suits you, not just to fill time.
- What would the main priorities be for someone starting in this role?
- How would you describe the team’s day-to-day work?
- What training or development is available for this position?
- How will performance or success in the role be assessed?
- What are the next steps and expected timeline for a decision?
Choose a few questions that matter to you and connect them to information you have verified about the role or organization. If the interviewer has already covered one, skip it or ask a useful follow-up instead.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Plan for the interview format
The core preparation—understanding the role, choosing relevant examples, and listening carefully—applies across formats. The logistics change. Follow the employer’s instructions about the platform, identification, materials, and any accessibility arrangements.
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| Format | What to prepare |
|---|---|
| In person | Plan your route and arrival time, allow a margin for delays, and know whom to contact if you will be late. |
| Phone | Choose a quiet space, keep your application and brief notes nearby, and pause before responding so you do not talk over the interviewer. |
| Video | Test your device, internet connection, and required platform before the interview. Be ready before the scheduled start and know how to contact the interviewer if technical problems arise. |
If you need an adjustment to make an interview accessible, seek advice on how to request one. The appropriate process depends on your location and the employer; the National Careers Service’s interview advice page links to disability guidance. Do not assume one country’s process or legal requirements apply everywhere.
What to do during the interview
- Listen to the full question before answering. If it is unclear, ask the interviewer to repeat or clarify it.
- Take a moment to choose the most relevant example rather than rushing into a loosely related story.
- Keep the context brief, explain your own actions clearly, and be honest about the result and other people’s contributions.
- Use your prepared questions to clarify the role and, if it has not been explained, the expected decision timeline.
What to do after the interview
If the employer has not given you a decision timeline, follow up by email or phone to ask about next steps. If you are not selected, you can ask whether the employer is able to share feedback that might help you prepare for future interviews.
If you receive an offer, ask for written confirmation and clarify the terms before accepting. Check the start date and work arrangements, as relevant, and make sure you understand what you are agreeing to. The UK National Careers Service provides guidance on job offers; procedures and employment terms vary by employer and location.
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