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Re:

Fujitsu UK Staff Got Bonuses in 2025 Despite Post Office Horizon Fallout

A 2025 report said Fujitsu UK staff would receive bonuses after a sales target was met. The amount and scheme details were not disclosed; Parliament said in March 2026 Fujitsu had yet to contribute to the redress bill.
From TheFinanceBase Team3 min to read
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Yes. A Computer Weekly report published on 28 April 2025 said, citing sources, that all Fujitsu UK staff would receive a bonus that year after the UK business met a sales target. Fujitsu declined to comment on the bonus. The report did not state the amount, who qualified under detailed scheme rules, or how individual awards were calculated.

What was reported about Fujitsu’s 2025 staff bonus?

Computer Weekly’s 28 April 2025 report said Fujitsu UK had reached a sales target and that all UK staff would receive a bonus. The report did not give the target or bonus amount, or provide the scheme’s detailed eligibility and calculation rules. Fujitsu declined to comment on the bonus decision, so the company did not publicly explain why it was making the awards.

Former sub-postmaster Jo Hamilton reacted to the report by saying the bonus “rubs salt into the wounds”. That was her response to the reported decision, not information about how Fujitsu’s bonus scheme worked.

Why did the bonus raise questions about the Post Office scandal?

The reported bonuses came amid continued scrutiny of Fujitsu’s role in the Post Office Horizon scandal and its commitment to contribute to redress for those harmed. The UK Government and Fujitsu said on 7 March 2025 that Fujitsu had repeatedly acknowledged a moral obligation to contribute and that discussions would progress. The statement did not specify a contribution amount. Read the joint Government and Fujitsu statement.

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On 8 July 2025, Fujitsu Services Limited reiterated its apology, said it would fully cooperate with the Inquiry, and said it was engaged with Government about its contribution to compensation. Those statements expressed commitments and engagement, but did not settle or quantify Fujitsu’s contribution to the wider redress bill. Read Fujitsu’s statement.

Had Fujitsu paid towards the redress bill?

As of 13 March 2026, the UK Parliament Business and Trade Committee said Fujitsu had contributed nothing to the redress bill. The Committee reported that more than 11,300 claimants had received £1.44 billion in redress, described the uncertainty over Fujitsu’s contribution as deeply concerning, and recommended that the Government urgently seek an interim payment. These are the Committee’s findings as of that date, not a claim about what may happen later. Read the Committee’s report.

What about Fujitsu’s restorative-justice work and UK investment?

Restorative-justice listening and wellbeing pilot

A 31 October 2025 joint statement from the Department for Business and Trade, Fujitsu Services Limited and Post Office Limited described restorative-justice planning. It said the Restorative Justice Council had engaged 145 current and former postmasters through five in-person listening sessions and two online meetings, and that Fujitsu Services Limited would fully fund a pilot restorative listening and wellbeing service. This is a distinct programme; it is not a settled contribution to the wider redress bill. Read the joint statement.

Separate £80 million UK business investment

Computer Weekly also reported a separate £80 million investment in Fujitsu’s UK business. The company said it was part of a regular corporate review and unrelated to discussions with Government about compensation. It should not be treated as money paid to victims or as an explanation for the staff bonus. Read the investment report.

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What did the public-sector bidding pause cover?

Fujitsu’s self-imposed pause concerned bids for new UK public-sector customers. Computer Weekly reported that the company continued to bid for and win public-sector contracts with organisations where it already had relationships. The article interpreted that continuing work, alongside the reported bonus, as evidence that the pause had limited impact; that is the report’s assessment, not a disclosed measure of the pause’s financial effect.

Hamilton criticised the pause, telling Computer Weekly: “The non-existent bidding pause is an insult to the subpostmasters who are waiting for financial redress. Fujitsu could dip its hand into its deep pockets and help the government to get on and pay everyone before they die.” Her wording reflects her criticism of the pause and the delay in redress; the report’s distinction is between new customers and existing client relationships.

Was there another Fujitsu staff bonus in 2026?

A separate Computer Weekly report published on 8 May 2026 said Fujitsu would pay UK staff bonuses again that year. A spokesperson described Fujitsu’s packages as competitive and benchmarked against industry standards, but did not disclose the bonus amount or specific scheme mechanics. That later report is a separate decision and should not be read as additional detail about the 2025 bonus. Read the 2026 report.

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