If a crypto investment scam has taken your money, report it promptly, preserve the evidence, and contact any exchange or payment service involved through its independently verified website or app. Do not send more money or sensitive account information to anyone promising to recover your funds. RSB-specific claims available in a November 2023 promotional release are not independent evidence of its current identity, fees, authorization, or recovery results.
What to do immediately after a crypto investment scam
- Stop contact and payments. Do not pay additional “taxes,” withdrawal charges, tracing fees, or release fees. Do not share a seed phrase, password, one-time code, or banking details with someone claiming to be a recovery agent.
- Preserve evidence. Save original messages and emails, and make copies for reporting. Record website and app addresses, names, phone numbers, usernames, exchange details, wallet addresses, transaction hashes, asset types, amounts, dates and times, and how the contact began. Build a dated timeline of events.
- Contact the exchange or payment provider involved. Use contact information from its official website or app—not a link or phone number supplied by the person who contacted you. Report the transaction and ask whether the provider can take protective action under its procedures.
- Secure accounts you still control. Change reused or exposed passwords through official account settings, enable available account protections, and contact affected providers through verified channels. Never give a purported helper access to your accounts.
- Report the fraud. If you are in the United States, report cryptocurrency investment fraud to the FBI’s Internet Crime Complaint Center (IC3) or a local FBI field office. The FBI requests transaction details and context, including wallet addresses, amounts and asset types, dates and times, communications, identifiers, websites or apps, exchange names, and the scam timeline. It says to submit a report even if you do not have transaction information. See FBI guidance for cryptocurrency scam victims.
Reporting helps authorities receive information about the incident; it does not guarantee that they will investigate a particular case or recover funds.
Can crypto funds actually be recovered?
Cryptocurrency transfers are recorded on public blockchains and may be traceable, but tracing is not the same as freezing or returning money. Following funds can be difficult, particularly if they reach overseas exchanges or another jurisdiction. The FBI’s cryptocurrency guidance explains the reporting context and limitations.
Private recovery companies cannot issue seizure orders. An exchange may freeze an account under its own procedures or in response to legal process; a victim generally cannot compel a freeze simply by asking. Civil litigation may be an option, but it does not guarantee that funds will be located, frozen, or returned. If considering legal action, consult a lawyer licensed in the relevant jurisdiction and clarify the lawyer’s scope of work and fees in writing.
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The FBI reported more than $2.5 billion in U.S. losses from cryptocurrency investment fraud in 2022. That historical figure, published in its August 11, 2023 public service announcement, is not a current global loss total or a measure of recovery success. Read the FBI/IC3 warning about companies falsely claiming they can recover cryptocurrency.
What to know about RSB before considering its help
A November 2, 2023 promotional release carried by Decrypt attributed relief-fund and recovery-assistance claims to Report Scammed Bitcoin (RSB). That is promotional material, not independent verification. The available information does not establish RSB’s present legal identity, operating jurisdiction, regulatory authorization, fees, exact role in any recovery, or independently verifiable success rate. It does not support describing RSB as verified, regulated, endorsed by law enforcement, or proven to recover funds. The release is available at Decrypt’s report on the RSB promotional claims.
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- Proven security at scale: Over 9 years and millions of cards issued with no known remote hacks, while military‑grade EAL6+ security keeps your private keys locked inside the chip. Your cryptocurrencies stay strongly protected from online attackers.
- Tap once to manage your entire crypto wallet across 90 blockchains - no USB cables or Bluetooth, no batteries, no setup. Access 14,100+ coins & tokens, DeFi, NFTs, and staking instantly from your phone
- Smart backup: Use your second Tangem Wallet as your Backup keys with end‑to‑end encryption; no more papers, pictures. If one card is lost, the remaining can still restore full access, with an optional seed phrase available for advanced users.
- Engineered to last up to 25 years: Waterproof (IP69K), shockproof and tested for extreme temperatures from −25°C to 50°C. A durable cold wallet with long‑term protection and independently audited security.
- Trusted by 6 million users worldwide (4.9 App Store, 4.8 Google Play) - buy, sell, swap, stake, and spend cryptocurrency directly. The secure offline storage wallet designed for how people actually use crypto wallets
If you are evaluating RSB or any private recovery firm, independently check the legal entity and jurisdiction, written terms and fees, privacy and data-handling practices, credentials of named professionals, complaint history, and evidence behind any success statistics. Ask what work the firm will actually perform and whether it is offering tracing, a report, legal services, or something else. A tracing report or consultation is not recovered money. Do not provide wallet credentials or pay an upfront fee based on a promise of results.
How to recognize a recovery scam
People who have already lost money may be targeted again by unsolicited callers, messages, or posts claiming to retrieve it. The FBI describes firms that take an upfront fee and disappear, provide incomplete or inaccurate tracing reports, or demand further fees; it also warns about false claims of law-enforcement or legal affiliation. The FTC’s August 2026 alert warns that recovery scammers may pose as government agencies or law firms and seek fees or financial information. Read the FTC warning for people approached after losing money to a scam.
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- Suitable size: the cold wallet backups are compatible with BIP39 wallets, can work with most hardware wallets, supports up to 24 mnemonics seed phrases, convenient for you to use in coordination with other crypto seed storage devices and wallets
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- Unsolicited contact: Someone reaches out unexpectedly and says they found your funds or can retrieve them.
- Guaranteed results: A person promises a full or certain recovery, or claims special access to law enforcement, an exchange, or blockchain records.
- Upfront or escalating payments: The person demands an initial fee, then asks for more money to cover taxes, legal costs, or a release.
- Requests for secrets or account access: They ask for a seed phrase, password, one-time code, remote access, or financial account details.
- Unverified authority: They claim to work with a government agency, law firm, or exchange but expect you to trust contact information they provide.
Verify organizations and government contacts independently, using official contact details. The FTC’s guidance is direct: “Never pay up front for a refund…or for help getting one.”
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.What information to include in a U.S. report
Use the FBI’s victim guidance to prepare a clear account. Include what you know; do not delay reporting just because a transaction hash or other detail is missing.
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- Wallet addresses, transaction hashes, asset types, amounts, and transaction dates and times.
- Names, usernames, phone numbers, email addresses, websites, apps, and other identifiers used by the suspected scammer.
- Exchange or payment-service names and any relevant account or transaction records.
- Original communications and a dated timeline, including how the contact began and what the person claimed.
Keep copies of anything you submit and note when and where you reported it. If you are outside the United States, use the appropriate law-enforcement and financial-reporting channels in your own jurisdiction; the FBI routes above are U.S.-specific.
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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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