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1. Verify the claim route before you open it
Find the project’s website or app through a source you verify separately, such as official project materials you locate yourself. Do not rely on links in unsolicited emails, direct messages, social replies, ads, token names, or transaction memos. The FBI has warned about unsolicited airdrop memos that direct recipients to third-party URLs. A verified social-media account is not conclusive proof either: Singapore’s 2024 joint advisory notes that scammers have used compromised verified X accounts. FBI alert (2025); Singapore CSA advisory (2024).
Check that the campaign is actually announced by the project or provider. If the offer was unexpected, contact the provider using contact details you locate independently—not details supplied by the message or claim page. If you cannot verify the offer, stop.
Never enter or share your recovery phrase, private key, account password, or one-time code to claim a token. Coinbase says a legitimate airdrop campaign will not ask for a 12-word recovery phrase; the FBI also warns that fraudulent sites seek seed phrases and credentials. A page asking for any of these is a reason to leave, not a hurdle to overcome. Coinbase’s airdrop guidance; FBI alert (2025).
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2. Match the network and contract—not just the token name
Before you claim or trade, identify the blockchain network and the token’s exact contract address from official project information. Compare the address with the relevant block explorer, and search by address rather than trusting a familiar name or ticker. Different tokens can use similar names or symbols; a match in appearance is not proof of identity. Coinbase recommends checking the contract address, and MetaMask warns about fake redemption or swap routes. Coinbase scam guidance; MetaMask scam guidance.
Use the project’s official information and an appropriate explorer to verify the chain and address. If they do not match, or you cannot establish which contract is genuine, do not proceed. Token eligibility, contract addresses, liquidity, audits, and wallet support can change, so check current information immediately before interacting.
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3. Read the wallet request before signing
A wallet prompt may request more than a one-time transfer. An approval or permit can authorize a contract to move tokens later, potentially without another prompt. A signature is not automatically harmless because the screen shows no immediate transfer. Singapore’s CSA advisory explains the risks of malicious approvals and permits, and Singapore Police warn that a permit signature can pre-authorize a future transaction—even when signed with a hardware wallet. Singapore CSA advisory (2024); Singapore Police advisory (2026-07-01).
Before approving or signing, inspect what the wallet describes:
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- Which account is being used?
- Which contract and token are involved?
- Who is the spender, and what amount or allowance is requested?
- What action are you authorizing, and why does the project need it?
If the request is unclear or does not match the project’s official documentation, reject it and verify through an independently found official channel. Prefer limited allowances over broad ones when the wallet or route offers that choice. A hardware wallet can protect key handling, but it cannot make an unsafe approval or permit safe.
4. Treat project and market checks as evidence, not guarantees
Look for coherent project documentation, identifiable team information, and an audit relevant to the token or contract. Review explorer flags, liquidity, and whether trading appears to function credibly. These checks can reveal reasons for caution, but none proves a token is legitimate or safe. Coinbase notes that honeypot tokens can look profitable while being impossible to sell, and that passing screening checks is not a guarantee. Coinbase scam guidance.
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Do not make a large trade based on hype, a displayed wallet balance, or a quoted price alone. Coinbase suggests a small test transaction as one possible way to check sellability, but a test is not a safety guarantee and interacting with a malicious token or route may still put the wallet at risk. Consider it only after verifying the route, chain, contract, and requested permissions; if those checks leave material questions, do not trade.
5. Compare routes if more than one appears legitimate
When comparing plausible claim or swap routes, assess each against the same checks rather than treating any single badge, audit, or displayed balance as decisive.
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| What to compare | What to establish |
|---|---|
| Official connection | Is the route linked from independently verified project materials? |
| Chain and contract | Does the network and exact contract address match official information? |
| Wallet permissions | Are the requested actions understandable and limited to what is needed? |
| Project evidence | Are documentation, team information, and any relevant audit clear? |
| Market function | Do liquidity and trading information look credible, with no unsupported assumption that a displayed price means you can sell? |
| Compatibility | Does the route support your wallet and the correct network? |
These are screening criteria, not a score that can prove safety. If a route’s legitimacy, permissions, or market function remain unexplained, choose not to connect or sign.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.6. If a token is unsolicited or you already interacted
An unexplained token appeared in your wallet
Do not follow a URL embedded in a token memo, name, or transaction history, and do not try to redeem an unexpected token. Coinbase advises leaving unsolicited dust alone; some wallet interfaces also let you hide or report it. Coinbase scam guidance; FBI alert (2025).
You signed an approval or permit you do not trust
Use a trusted wallet interface or a well-known approval-review tool relevant to the chain to check active permissions, then revoke suspicious ones. Find and verify the tool’s address independently before connecting your wallet; a fake revocation page can create another risk. Ethereum.org lists approval-review resources and recommends revoking malicious approvals. Ethereum.org security guidance; Singapore Police advisory (2026-07-01).
Your recovery phrase or private key may have been exposed
Treat the wallet as compromised. Use a clean, trusted process to generate a new wallet and move remaining assets there. Change passwords for linked accounts, enable two-factor authentication, contact your exchange or provider through its official support route, and report the incident with relevant wallet addresses and transaction hashes. Ethereum.org, Singapore Police, and the FBI provide incident-response guidance. Ethereum.org scam reporting guidance; Singapore Police advisory (2026-07-01); FBI alert (2025).
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Someone offers to recover the funds for a fee
Do not pay a supposed recovery agent who contacts you unexpectedly. Confirmed Ethereum transactions are final, and Ethereum.org warns that recovery offers are often a second scam. Ethereum.org scam reporting guidance.
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