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Interview: Why Gig-Work Laws Are a Welcome Step Toward Labour Protection

State laws can create duties and welfare protections for gig and platform workers, but their promise depends on clear benefits, enforcement and worker access to remedies.
From TheFinanceBase Team5 min to read
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State laws for gig and platform workers are a welcome step because they can turn broad recognition into statutory duties, welfare institutions and some safeguards on work conditions. But that is a starting point, not proof that workers are already receiving benefits: the laws’ practical value depends on clear entitlements, enforcement, accountable funds, usable grievance channels and worker participation.

What does “gig work” mean in this debate?

Gig work and platform work overlap, but they are not identical. NITI Aayog describes gig workers as people working outside the traditional employer–employee arrangement. Platform workers are those whose work is based on online software apps or digital platforms. A worker may fit both descriptions, but the terms point to different features: one concerns the work relationship; the other concerns how the work is organised.

NITI Aayog estimated 7.7 million gig workers in India in 2020–21 and projected 23.5 million by 2029–30 in its 2022 report. The first figure is a dated estimate and the second a projection, not a measured count for 2026.

Why did Saurabh Bhattacharjee call the laws a welcome step?

In a Scroll interview published on September 21, 2025, Saurabh Bhattacharjee, associate professor at National Law School of India University, Bengaluru, and co-director of its Centre for Labour Studies, argued that state legislation can impose duties on platforms without first resolving whether every platform worker should be classified as an employee. In his view, that creates a route to address working conditions and welfare through law.

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That matters because recognition alone does not put a specific benefit in a worker’s hands. Bhattacharjee said the Social Security Code, 2020 recognises gig and platform workers, while leaving concrete entitlements and implementation details to schemes and future government action. His case for state laws is that they can go further in setting obligations and creating institutions. As he put it: “Without statutory obligations and penalties, platforms have little incentive to reform.”

How did the state frameworks differ in the interview?

The interview’s comparison reflects the position it described on September 21, 2025; it is not a complete statement of each state’s current rules or implementation. It also shows why these laws should not be treated as a single, uniform national regime.

State or framework Status or emphasis described in the interview Details and limits of what the source establishes
Karnataka The interview described a 2025 law with a tripartite welfare board and provisions concerning registration, a transaction-linked welfare fee, deactivation and automated decisions. The interview reported a fee range of 1%–5%, but the account does not establish a current operational rate, the later rules, or the extent of implementation. It described transparency requirements for automated decision-making and protections related to deactivation; further operational details are not stated in the interview.
Rajasthan The interview characterised its law as more focused on social security. Specific registration arrangements, contribution calculations, benefit entitlements, grievance procedures and algorithmic provisions are not stated in the interview.
Bihar The interview grouped Bihar with provisions more explicit than Rajasthan’s on contract transparency, termination protection and grievance redressal. The Bihar Platform Based Gig Workers (Registration, Safety and Welfare) Act, 2025 was published in the Gazette on August 12, 2025. The PRS-hosted copy carries a disclaimer that it has not been independently verified and points readers to the state department or latest Gazette for authoritative text. The interview does not establish subsequent rules or implementation.
Jharkhand and Telangana The interview reported that drafts were in preparation at the time. Those were draft-stage frameworks in the interview’s September 2025 account, not enacted laws as described there. Later status is not established by the interview.

The Karnataka fee range above is the interview’s description of the 2025 law, not a verified current charge or a statement that a worker’s pay is reduced by that percentage. The source does not establish the applicable base, collection mechanics or distribution of funds in practice.

What can legislation change about a worker’s day-to-day relationship with a platform?

Some provisions described in the interview address the conditions under which work is offered and managed, rather than settling employment status outright. Contract transparency can make terms easier to understand; protection from termination or deactivation can create a route to challenge an account being cut off; and grievance redressal can provide a channel to raise disputes. Registration and welfare institutions can also help organise a system for identifying workers and administering support.

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Those are potential mechanisms, not evidence that every worker has an effective remedy or has received a benefit. A law’s practical effect depends on details such as who must register, how fees are calculated, which benefits are guaranteed, how workers can contest decisions, and whether the relevant institutions can enforce their rules.

How far does legislation regulate algorithmic control?

The interview described Karnataka’s 2025 law as requiring transparency around automated decision-making. That is relevant where software influences work allocation, ratings, pay or account access. Transparency, however, is not the same as giving workers control over an algorithm or a right to a particular outcome. Bhattacharjee identified algorithmic accountability as an unresolved gap in the protections discussed.

For context, international and comparative materials address related questions but do not set Indian law: ILO Recommendation No. 198 concerns policies and indicators for identifying an employment relationship; Directive (EU) 2024/2831 addresses platform-work status and algorithmic management; and the UK Supreme Court’s press summary in Uber BV v Aslam describes its finding that the drivers were workers under relevant UK legislation. These comparisons should not be read as rules governing Indian platforms.

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What remains unresolved for workers?

Bhattacharjee’s central caution is that statutory recognition and welfare machinery do not, by themselves, ensure meaningful protection. The interview identified several areas where the frameworks it discussed remained incomplete:

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  • Minimum wages: the protections described did not establish a general minimum-wage guarantee for gig and platform workers.
  • Collective bargaining: the interview identified collective bargaining rights as an outstanding issue.
  • Algorithmic accountability: transparency provisions do not necessarily explain how workers can challenge automated decisions or influence the systems that affect their work.
  • Enforcement and delivery: benefits depend on enforcement capacity, fund governance and whether workers can actually access what a law promises.

For a worker trying to understand a particular protection, the useful questions are concrete: Is the provision in force? Who is covered? What benefit or remedy is legally guaranteed? Which body handles a complaint? What records or steps are required? The September 2025 interview does not answer those questions for every state as of October 2026, so current rules and notifications need to be checked against the relevant state’s authoritative publications.

Why the “welcome step” label needs a qualification

The laws are welcome in Bhattacharjee’s assessment because they move the debate from recognition toward duties, institutions and possible safeguards. Their significance is as a legal starting point: whether they become reliable labour protection turns on the entitlements they create and the ability of workers to claim them.

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