Amazon has sharply reduced—but not eliminated—single-use plastic delivery packaging. The company says 27% of North American shipments contained it in 2025, down from 65% in 2023. Its changes include paper filler, paper-based mailers and bags, packaging-free shipping for eligible products, and redesigned packing equipment. Those figures and rollout claims come from Amazon; they do not establish that every Amazon parcel is plastic-free or that paper has a lower overall environmental impact.
How much plastic packaging has Amazon eliminated?
Amazon’s latest progress account, dated August 26, 2026, says the share of North American shipments containing single-use plastic delivery packaging fell from 65% in 2023 to 37% in 2024 and 27% in 2025. These are shipment shares for North America—not percentages of all global orders or fulfillment centers. Amazon’s progress account also says 52% of its North American fulfillment centers shipped no plastic delivery packaging in 2025, a separate facility-level measure.
Amazon’s 2024 Sustainability Report gives another view: the company reported 74,137 metric tons of global plastic packaging in 2024, down from 88,698 metric tons in 2023, a 16.4% reduction. It also reported avoiding 152,062 metric tons of single-use plastic globally since 2020. These global tonnage figures measure plastic packaging, not the share of shipments that contain single-use plastic delivery packaging, so they should not be treated as one continuous series with the North American percentages. Amazon’s 2024 Sustainability Report
The company also reports broader packaging results: 5.4 million metric tons of packaging avoided in North America and Europe since 2015, and 11% of global orders shipped without additional Amazon packaging in 2025. These figures refer to packaging overall, not plastic alone. Amazon’s progress account
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What is replacing plastic?
Paper filler instead of air pillows
Amazon says its global fulfillment centers stopped using plastic air pillows in delivery packaging as of October 2024. In North America, it replaced the pillows with paper filler made from 100% recycled content. The company had announced an interim North American transition in June 2024, saying it had replaced 95% of air pillows at that point; that was a dated progress update, not the final status. Amazon’s October 2024 announcement
Paper bags and protective mailers
Amazon is retrofitting automated bag-making machines to produce made-to-fit paper bags. It says the machines avoided 288 million plastic bags in North America in 2025. Amazon also says updates to a newer generation of machines make it possible to package larger products and increase by 20% the number of products that can be packed in paper bags. The company reports using variants of this technology in North America, Europe, Japan, and Australia. Amazon’s progress account
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For padded mailers, Amazon says it replaced 99% of non-recyclable mixed paper-and-plastic mailers in the U.S. and Canada in 2022 with a paper-padded format it describes as suitable for curbside recycling. In Europe, a fully paper-based mailer with a protective paper lining, developed with Mondi, scaled across Amazon operations in 2024. These are distinct formats and regional rollouts; they do not mean every paper package has the same materials or recycling options. Amazon’s packaging recycling guide and 2024 Sustainability Report
Shipping in a product’s own packaging
When a product can safely travel in its manufacturer’s packaging, Amazon’s Ships in Product Packaging program can avoid adding another Amazon box or mailer. The program began in 2020 and opened to sellers using Amazon’s fulfillment network in North America and Europe in February 2024. Amazon reports 28 million unique products certified for the program in those regions in 2025. Amazon’s progress account
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How does Amazon’s packaging transition work?
The changes involve more than swapping one material for another. In 2023, Amazon described its Euclid, Ohio, facility as its first automated U.S. fulfillment center to eliminate plastic delivery packaging. The company said it redesigned equipment that had made plastic bags, introduced paper filler in place of air pillows, and developed protective, made-to-fit corrugate formats. It described the paper used there as more weather-resistant and stretchable than ordinary paper, and suitable for heat-sealing. Amazon’s Euclid announcement
Amazon’s stated approach combines using less packaging, protecting products in transit, and favoring materials customers can recycle through household collection. It says 73% of its packaging in North America was recyclable in 2025, up from 63% in 2024. That is a company-reported recyclability measure, not a measure of how much packaging is actually recycled. Amazon’s 2025 progress summary
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Does the rollout look the same in every country?
No. Amazon describes different changes in different markets, so a regional milestone should not be generalized to all deliveries.
- Europe: Amazon says its fulfillment network replaced single-use plastic delivery bags and air pillows with recyclable paper and cardboard in 2022.
- India: Amazon says it began removing thin-film single-use plastic packaging originating from its fulfillment network in 2020.
- Japan: Amazon says it stopped using single-use plastic delivery bags for fulfillment-center orders, with exceptions including chilled and frozen services.
These regional descriptions come from Amazon’s progress account. Amazon’s progress account
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Does paper packaging have a lower environmental impact?
Less plastic use is not, by itself, proof of a lower total environmental impact. The figures above describe material quantities, shipment shares, or program reach. They do not provide an independent life-cycle comparison of Amazon’s specific paper and plastic packaging across production, transport, reuse, and disposal.
Recyclability also depends on local collection rules and on the exact package. Amazon says some plastic packaging may require drop-off collection, while the paper filler used in its Euclid transition can go in curbside recycling. Its broader claim that a format is suitable for curbside recycling should not be taken as a guarantee that every local program accepts it. Check your municipal recycling guidance and the packaging’s instructions. Amazon’s Euclid announcement
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