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A Rivian battery recall does not automatically mean the entire pack will be replaced. In the 2025 U.S. safety recall, Rivian will inspect the high-voltage battery distribution box (HVDB) ground-strap joint and repair it or replace the battery pack if needed. A separate 2024 customer-satisfaction campaign for certain suspect cells prescribed pack replacement for vehicles covered by that campaign. Check your VIN and ask Rivian to confirm coverage and the required repair.
What the 2025 Rivian HVDB recall covers
NHTSA recall 25V537, Rivian campaign FSAM-1723, concerns a ground connection inside the high-voltage distribution box. Rivian identified a potential population of 23 2025 R1T and R1S vehicles using manufacturing records. The reported suspect production period ran from September 25, 2024, through February 19, 2025. These figures describe the campaign population, not a way to determine whether an individual vehicle is included; coverage must be confirmed by VIN. NHTSA recall 25V537
Why the ground connection matters
The recall filing says an improperly grounded HVDB connection could cause a loss of drive power, increasing crash risk. Rivian estimated that 25% of the potentially affected vehicles had the defect; that is an estimate in the filing, not an observed failure rate. Rivian reported that it was not aware of related accidents or injuries as of its filing submission, a statement limited to that date. NHTSA recall 25V537
What repair Rivian may perform
The remedy is free. Rivian will inspect the HVDB ground-strap joint and repair it, or replace the high-voltage battery pack if necessary. The pack replacement is conditional: the remedy does not say that every affected vehicle receives a new pack. NHTSA recall 25V537
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How the 2025 recall differs from Rivian’s 2024 battery campaign
Rivian also issued a customer-satisfaction campaign on March 14, 2024, bulletin RCA-30-24-001-1. It addressed potentially suspect battery cells in certain 2023–2024 R1T and R1S vehicles built approximately December 2022 through September 2023. It is a different campaign, not the 2025 safety recall, and its repair instructions should not be applied to vehicles outside its VIN-specific scope. Rivian campaign bulletin RCA-30-24-001-1
| Campaign | Vehicles and issue | Repair direction | Service location |
|---|---|---|---|
| 2025 safety recall 25V537 / FSAM-1723 | Potentially affected 2025 R1T and R1S vehicles; HVDB ground-strap connection. NHTSA lists 23 potentially affected vehicles. | Inspect the joint; repair it or replace the high-voltage pack as necessary, free of charge. | Confirm the appointment location with Rivian. The recall source does not guarantee mobile service. |
| 2024 customer-satisfaction campaign RCA-30-24-001-1 | Certain 2023–2024 R1T and R1S vehicles with potentially suspect cells; applicability is vehicle-specific. | Replace the high-voltage battery pack when the vehicle is covered by the bulletin. | Service center is the minimum service location specified for pack replacement. |
In the 2024 campaign, a cell short could trigger a fault message on the vehicle display and in the app, followed by a reduced-performance safe state. The bulletin says to have the vehicle serviced as soon as possible if that message appears. It directs technicians to use vehicle-specific open-containment information to determine applicability. Rivian campaign bulletin RCA-30-24-001-1
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How to check coverage and arrange service
- Check by VIN. Contact Rivian and ask whether your specific vehicle is included in the relevant recall or campaign and whether the action remains open. Model year alone does not establish coverage.
- Request service. Use the Rivian app or contact Rivian Service Support to arrange an appointment. Rivian: How do I schedule service?
- Follow vehicle-specific instructions. If your vehicle shows the fault message described in the 2024 campaign, its bulletin says to arrange service as soon as possible. Do not assume that warning applies to every vehicle in the separate 2025 recall.
- Confirm the plan before you go. Ask Rivian whether the work will be at a service center or, if available and appropriate, through mobile service, and what transportation arrangements apply to your appointment.
What to expect about location, timing, and transportation
Rivian describes mobile service for many service needs but says the work must be suitable for that setting. A mobile appointment is not promised for either battery campaign; the 2024 campaign specifically requires a service center at minimum for pack replacement. Ask Rivian to confirm the location for your vehicle’s remedy. Rivian: What is mobile service?
The cited campaign materials do not provide a general repair-time estimate, parts-wait estimate, loaner commitment, or completion date for an individual owner. Those details can vary, so get them from Rivian when arranging service rather than relying on a generic estimate.
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