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Repair Windows errors before they cause bigger problemsFix Now →Scan for outdated or missing drivers - takes under a minuteDriver Scan →EG Group announced on 5 November 2021 that it would pursue RISE with SAP on SAP private cloud, built around SAP S/4HANA, alongside SAP SuccessFactors. The programme was intended to replace an acquisition-created patchwork of ERP systems with a more consistent digital core for finance, reporting, HR, automation and future acquisitions. It was a strategic platform commitment—not evidence that every EG business had already migrated or that the promised benefits had been independently proven.
EG described the programme against a backdrop of more than 6,200 forecourt sites in 10 international markets, about 50,000 employees and 62 retail brands at the time. Those are historical figures from the announcement, not current company metrics. Computer Weekly’s report is the primary source for the selection and the company’s stated objectives.
What EG Group selected
The announcement describes a transformation programme with several distinct components. It should not be reduced to “EG moved everything to SAP.” The scope, country rollout and treatment of specialist systems were not fully disclosed.
| Component | Role described in the announcement |
|---|---|
| RISE with SAP | SAP’s business-transformation-as-a-service framework, combining managed cloud infrastructure and managed services under one commercial arrangement. |
| SAP S/4HANA | The proposed core ERP platform for standardised finance and business processes. |
| SAP private cloud | The deployment model named for EG. The announcement does not identify the hyperscaler or all service boundaries. |
| SAP SuccessFactors | The parallel human-resources and workforce platform, supporting HR, learning and development activities. |
| SAP Analytics Cloud | An intended analytics and planning layer for management insight. |
| SAP Group Reporting | An intended capability for more consistent group consolidation and financial reporting. |
| Common digital core and ERP template | A reusable foundation intended to make onboarding future acquisitions more repeatable. |
RISE is not a single ERP application that automatically replaces every other system. It is a delivery and commercial framework around SAP transformation. The precise architecture, licensing, responsibilities, integrations and service levels depend on the customer contract.
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- 𝗣𝗛𝗘𝗡𝗢𝗟-𝗙𝗥𝗘𝗘 𝗧𝗛𝗘𝗥𝗠𝗔𝗟 𝗣𝗔𝗣𝗘𝗥 (𝗡𝗢 𝗕𝗣𝗔 / 𝗕𝗣𝗦) Phenol-free thermal paper rolls designed for gas pump receipt printers. Does not contain BPA or BPS, suitable for frequent handling in fuel stations, convenience stores, and high-volume retail environments.
- 𝗗𝗘𝗦𝗜𝗚𝗡𝗘𝗗 𝗙𝗢𝗥 𝗚𝗔𝗦 𝗣𝗨𝗠𝗣 & 𝗙𝗨𝗘𝗟 𝗗𝗜𝗦𝗣𝗘𝗡𝗦𝗘𝗥 𝗣𝗥𝗜𝗡𝗧𝗘𝗥𝗦 2 5/16" x 400' thermal paper rolls suitable for gas station receipt printing, fuel dispenser systems, and outdoor payment terminals. Commonly used in forecourt and unattended fueling equipment.
- 𝗖𝗢𝗡𝗦𝗜𝗦𝗧𝗘𝗡𝗧 𝗣𝗥𝗜𝗡𝗧 𝗤𝗨𝗔𝗟𝗜𝗧𝗬 Smooth thermal coating supports clear, high-contrast receipt printing. Designed to reduce residue buildup and support stable performance in gas pump printer mechanisms.
- 𝗣𝗥𝗘𝗖𝗜𝗦𝗜𝗢𝗡 𝗖𝗨𝗧 𝗙𝗢𝗥 𝗥𝗘𝗟𝗜𝗔𝗕𝗟𝗘 𝗙𝗘𝗘𝗗𝗜𝗡𝗚 Precision-cut thermal paper rolls designed for proper alignment and smooth loading in compatible fuel pump printers, helping maintain consistent operation during daily use.
- 𝗖𝗢𝗠𝗣𝗔𝗧𝗜𝗕𝗟𝗘 𝗪𝗜𝗧𝗛 𝗠𝗔𝗝𝗢𝗥 𝗙𝗨𝗘𝗟 𝗣𝗨𝗠𝗣 𝗦𝗬𝗦𝗧𝗘𝗠𝗦 Compatible with Dresser Wayne, Gilbarco Veeder-Root CRIND, Ithaca iTherm, TPG/Axiohm, DRB Car Wash, and Unitec systems. Suitable replacement for common fuel pump thermal paper roll sizes.
Why EG needed a different enterprise platform
EG grew through acquisitions, including Asda, Leon, Esso operations in Germany and the largest KFC franchisee. Acquired businesses brought different ERP products, software versions, configurations, data structures and reporting habits. That creates a practical management problem: the group may own the businesses, but it cannot easily compare performance or consolidate information if each operation defines basic data differently.
The operational problems created by an ERP patchwork
- Inconsistent charts of accounts, cost centres and profit-centre structures make group reporting slower and harder to reconcile.
- Different product, site, supplier and customer records create duplicate or conflicting master data.
- Separate process designs and integrations increase support costs and make changes harder to roll out.
- Legacy versions may require specialist skills and constrain upgrades.
- New acquisitions need technology separation, data conversion and process alignment before executives can see a reliable group picture.
For a business combining fuel retail, convenience stores, grocery, restaurants and franchised food outlets, the variation is not merely technical. Fuel pricing, payment flows, procurement, inventory, workforce arrangements and local regulation differ by country and brand.
What the programme was meant to achieve
EG and SAP presented the programme as a way to simplify the SAP landscape and create a common foundation for growth. The following were objectives or expected benefits, not independently audited results:
- More consistent, near-real-time access to group data.
- Faster and more reliable financial reporting.
- Greater business-process automation.
- A scalable platform for expansion and acquisitions.
- Quicker management decisions based on comparable information.
- More agility in responding to customer and consumer needs.
- A common basis for finance, IT, HR, learning and development processes.
A standard template can reduce variation when a new acquisition is brought into the group. It does not remove the need to map processes, cleanse data, configure local legal and tax requirements, build integrations, train users and manage organisational change.
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- 𝗣𝗛𝗘𝗡𝗢𝗟-𝗙𝗥𝗘𝗘 | 𝗡𝗢 𝗕𝗣𝗔 | 𝗡𝗢 𝗕𝗣𝗦 — 𝗧𝗛𝗘𝗥𝗠𝗔𝗟 𝗣𝗔𝗣𝗘𝗥 𝗙𝗢𝗥 𝗗𝗔𝗜𝗟𝗬 𝗛𝗔𝗡𝗗𝗟𝗜𝗡𝗚 Manufactured without BPA or BPS, this phenol-free thermal paper is suitable for high-volume receipt printing environments such as gas stations, c-stores, and retail fuel operations where paper is handled frequently.
- 𝗙𝗜𝗧𝗦 𝗪𝗛𝗘𝗥𝗘 𝗜𝗧 𝗠𝗔𝗧𝗧𝗘𝗥𝗦 — 𝗚𝗔𝗦 𝗣𝗨𝗠𝗣 & 𝗙𝗨𝗘𝗟 𝗗𝗜𝗦𝗣𝗘𝗡𝗦𝗘𝗥 𝗦𝗬𝗦𝗧𝗘𝗠𝗦 2 5/16" x 400' thermal paper rolls (58mm width) designed for gas pump receipt printers and fuel dispenser systems. Suitable for use with Gilbarco Veeder-Root CRIND, Dresser Wayne, Ithaca iTherm, TPG/Axiohm, DRB Car Wash, and Unitec systems commonly used in fuel stations, forecourts, and unattended payment terminals.
- 𝗖𝗢𝗡𝗦𝗜𝗦𝗧𝗘𝗡𝗧 𝗣𝗥𝗜𝗡𝗧 𝗤𝗨𝗔𝗟𝗜𝗧𝗬 — 𝗖𝗟𝗘𝗔𝗥 𝗥𝗘𝗖𝗘𝗜𝗣𝗧𝗦 𝗜𝗡 𝗘𝗩𝗘𝗥𝗬 𝗧𝗥𝗔𝗡𝗦𝗔𝗖𝗧𝗜𝗢𝗡 Smooth thermal coating supports clear, high-contrast printing for fuel receipts, transaction records, and pump payment confirmations. Designed for consistent output in outdoor fuel pump and forecourt environments.
- 𝗥𝗘𝗟𝗜𝗔𝗕𝗟𝗘 𝗙𝗘𝗘𝗗𝗜𝗡𝗚 𝗜𝗡 𝗙𝗨𝗘𝗟 𝗣𝗨𝗠𝗣 𝗣𝗥𝗜𝗡𝗧𝗘𝗥𝗦 Precision-cut 2 5/16 inch thermal paper rolls designed for proper alignment and smooth loading in compatible gas pump printers, helping maintain stable operation during high-traffic fueling hours.
- 𝗦𝗧𝗔𝗡𝗗𝗔𝗥𝗗 𝗚𝗔𝗦 𝗣𝗨𝗠𝗣 𝗥𝗢𝗟𝗟 𝗦𝗜𝗭𝗘 — 𝗘𝗔𝗦𝗬 𝗥𝗘𝗣𝗟𝗔𝗖𝗘𝗠𝗘𝗡𝗧 Width: 2 5/16" (58mm) · Length: 400 ft (122m) · Diameter: 3 15/16" · Core: 11/16" · CSO (coated side out). Designed to match common fuel dispenser receipt paper specifications.
What SuccessFactors added
SuccessFactors was the human-capital-management strand of the programme, rather than a simple employee-login tool. EG’s CIO said the relationship had already produced benefits in finance, IT, HR, learning and development, but the announcement did not publish a complete module list, implementation timetable, adoption rate or quantified HR improvement.
For a geographically distributed workforce, a common HR platform could help establish consistent employee records, organisational structures, learning processes and workforce reporting. The practical value would still depend on local employment rules, payroll arrangements, data quality and whether forecourt and foodservice employees can use the required tools during busy operating hours.
How RISE with SAP fit the strategy
SAP launched RISE in January 2021 and described it as “business transformation as a service.” In the model reported for EG, managed infrastructure and managed services were bundled around S/4HANA and the HANA database. That could appeal to an acquisitive company seeking a standard operating model without running every layer of ERP infrastructure itself.
Potential strategic fit
- Standardisation: one controlled template can reduce unnecessary differences between acquired businesses.
- Central reporting: Group Reporting and Analytics Cloud can support common definitions and consolidated views.
- Scalability: a repeatable core may make subsequent integrations less bespoke.
- Operating model: managed cloud services can shift some infrastructure responsibilities away from the internal IT team.
- Workforce consistency: SuccessFactors can provide a common HR foundation across countries and brands.
These are reasons the choice could fit EG’s situation. They are not evidence that EG achieved each outcome.
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- Fast Printing & Auto Cutter: High-speed printing technology with auto cutter thermal receipt printer. With a high printing speed of 250mm/sec, it's fast and efficient, reliable performance, making it a valuable addition to your business. The 80mm printing width is suitable for clear receipts. Setup was a breeze, easy to use
- Wide Compatibility & Sturdy Design: The pos receipt printer supports the standardized ESC/POS commands. One-button open cover and large paper warehouse design, easy to use and maintain. This thermal printer is compatible with POS and cash drawer. No WiFi, no Bluetooth
- Wall Hanging Design: Kitchen printer with two hanging holes on the bottom for wall mount hanging, making it easy to use and saving space. Print width: 79.50.5mm; Paper Width: 3 1/8" (80mm). With a high printing speed, it is suitable for receipt printing in various settings such as large shopping malls, supermarkets, retail stores, clothing stores, food trucks, kitchens and restaurants
- Most Cost-effective: Do not require a ribbon or ink cartridge, resulting in low operating costs. The printer has the function of overheating protection, long service life. Printing characters with high speed, reliable performance. It does not work for Doordash, Uber Eats, Square, GrubHub. Please check the systems and APP before using them
- Multi-interface Connectivity: USB+Serial+Ethernet ports, multi-interface support allows for an easy connection to cash drawers, fits comfortably at point-of-sale station. RONGTA receipt printer is an efficient printing solution
The acquisition-integration test
The strongest rationale for the decision was not simply “cloud.” It was the need to integrate a rapidly expanding portfolio without carrying every acquired system indefinitely. A universal ERP template could give the group a default design for finance, procurement, master data and reporting.
Why a template is not a plug-and-play acquisition kit
- Countries have different tax, statutory-reporting, labour and payment requirements.
- Fuel, convenience, grocery and restaurant operations use different products, pricing models and supply chains.
- Legacy data must be deduplicated and mapped to the new chart of accounts, material definitions and site hierarchy.
- Interfaces to payment, retail, logistics, payroll, loyalty and specialist site systems still have to be designed and tested.
- Users need training and a controlled transition from old processes.
Too many local exceptions can recreate the fragmented environment that the template was intended to replace. Too little flexibility can force businesses into processes that do not meet legal or operational needs.
Asda provides related context—but not proof about EG’s infrastructure
A later report said Asda, also owned by the Issa brothers and TDR Capital, selected RISE with SAP S/4HANA on Microsoft Azure, together with SAP Business Technology Platform and SAP Ariba. The report described that choice as aligned with the earlier EG selection: Computer Weekly’s Asda coverage.
That Azure detail applies to Asda’s reported deployment. EG’s announcement specifies SAP private cloud but does not identify its hyperscaler or underlying infrastructure provider, so the two deployments should not be treated as identical.
Rank #4
- Note: Not compatible with Square POS/IOS/Uber Eats/Clover/Postmates/Shopify/Lightspeed & iPhone, iPad, Android phones and Android tablets. Please confirm compatibility with your system before purchasing.
- 【User-Friendly Design】This 80mm receipt printer has USB ports to suit different needs. It also has an auto cutter that prevents the receipt from falling to the ground after printing. It has an overheating protection function that automatically adjusts the temperature, ensuring reliable performance and long-lasting print head life.
- 【Wall Mount Option】This POS receipt printer has two hanging holes at the bottom that allow you to hang it on the wall, saving you space and making it more convenient. It is an ideal choice for receipt printing in large shopping malls, supermarkets, retail, hotels, canteens, restaurants, etc.
- 【High-Speed & Easy Printing】Equipped with an advanced thermal print head and auto cutter, this USB desktop receipt printer delivers blazing-fast print speeds up to 300mm/s. No ink or ribbons needed. Features a large paper compartment and one-touch cover opening for hassle-free paper loading and maintenance. USB-only interface (no support LAN, Wi-Fi, or Bluetooth).
- 【One-Stop Service】We provide you with a receipt printer installation video and printer precautions to help you set up and use the printer smoothly. If you have any questions or issues, please feel free to contact us and we will be happy to assist you. We also offer high-quality small printers, barcode readers, thermal receipt paper, and more to support your retail business development.
Benefits announced versus benefits demonstrated
| Question | What the available announcement establishes |
|---|---|
| Was a strategic choice announced? | Yes. EG announced RISE with SAP on SAP private cloud, based on S/4HANA, with SuccessFactors and intended analytics and reporting capabilities. |
| Was the objective to simplify acquisition-driven complexity? | Yes. Fragmented ERP systems, versions, templates and data were identified as a central problem. |
| Was a common acquisition template the intended benefit? | Yes. SAP and EG described a common or universal template as a way to support future onboarding. |
| Was migration completion disclosed? | No. The coverage does not provide independently verified design, rollout or legacy-retirement milestones. |
| Were quantified savings or productivity gains published? | No. The announcement gives no audited baseline, target value or total contract price. |
| Was implementation success independently validated? | No. The statements are from EG and SAP, reported by an industry publication. |
Risks executives should examine
Data and reporting governance
A common platform does not automatically create common data. EG would need ownership and standards for suppliers, products, sites, customers, employees, charts of accounts, cost centres, profit centres and KPI definitions. Without that governance, consolidated reports can remain disputed even after systems are technically connected.
Legacy coexistence and integration
A “single digital core” may coexist for years with local or specialist systems. Retail tills, fuel systems, payments, procurement, logistics, payroll, loyalty and workforce tools can become integration bottlenecks. The announcement does not state which systems would be retired.
Customisation and local exceptions
Private-cloud delivery can preserve more flexibility than a tightly standardised public-cloud implementation, but custom code and country-specific exceptions increase upgrade and support effort. Buyers should ask how exceptions are approved, measured and removed.
Cloud responsibility boundaries
Bundled infrastructure and services do not make accountability irrelevant. Contracts should define service levels, security controls, upgrade duties, disaster recovery, integration support and responsibilities among SAP, the customer, implementation partners and any infrastructure provider.
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Best Value
- ✅【High-Speed Thermal Printing Performance】– Print receipts lightning fast at up to 310 mm/s, delivering smoother transactions and shorter wait times for your customers. Perfect for retail stores, restaurants, cafés, and service businesses that need reliable, continuous printing.
- ✅【Triple Interface Connectivity】– Equipped with USB, Serial (RS-232), and Ethernet ports for versatile integration with any POS system. Includes an extra USB-A port for peripherals such as barcode scanners or customer displays — plug and print with total flexibility.
- ✅【Seamless Multi-Platform Compatibility】– Works with Windows, Android, and iOS devices through Epson ePOS technology, allowing direct printing from tablets, smartphones, and web-based POS apps. Ideal for modern mPOS and cloud-based retail environments.
- ✅【Smart Paper-Saving & Eco Design】– Reduce paper usage by up to 30% using intelligent margin and spacing controls. ENERGY STAR certified and RoHS compliant, this printer helps your business stay efficient and environmentally responsible.
- ✅【Compact, Durable & Easy to Install】– Sleek, space-saving design (5.5" × 7.8" × 5.7", only 1.7 kg) fits any countertop and supports horizontal, vertical, or wall-mounted installation. Built to last with 2 million auto-cuts and a 60 million line MCBF.
Adoption and programme scope
Combining ERP, HR, analytics, group reporting and acquisition integration creates a large governance burden. Distributed frontline workforces may need different training, access and support from corporate teams. Benefits can be announced before users have adopted the new processes or before old systems are switched off.
What remains undisclosed
- Total contract value, term and implementation-partner fees.
- Country-by-country scope and rollout schedule.
- Hyperscaler and detailed technical architecture for EG.
- Data-migration method, integration inventory and legacy-system retirement plan.
- Baseline and target measures for reporting speed, automation, cost or productivity.
- Independent post-implementation assessment.
Those omissions matter when assessing the business case. A platform announcement can show strategic intent and a plausible fit; it cannot by itself show delivery, return on investment or operational success.
Why the decision matters beyond EG
EG’s case illustrates a recurring enterprise-technology pattern: acquisition-led growth eventually makes local systems, duplicated data and inconsistent processes a strategic constraint. Cloud ERP can provide a standard core, but the difficult work remains organisational—agreeing definitions, accepting controlled standardisation, meeting local rules and integrating the systems that sit around the ERP.
For other acquisitive retailers, the useful question is not whether RISE is fashionable. It is whether the organisation can govern a template, fund repeated data conversion, measure outcomes and prevent exceptions from multiplying. The same logic applies when evaluating SAP alternatives such as Oracle Fusion Cloud Applications or Microsoft Dynamics 365: software selection is only one part of the transformation.
The Bottom Line
EG Group’s November 2021 RISE with SAP decision was a credible response to acquisition-created ERP fragmentation. It set a direction toward S/4HANA on SAP private cloud, SuccessFactors and a reusable digital core, but the announcement did not prove completed migration, cost savings, faster reporting or any other quantified result.
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