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Amazon Resale (Formerly Warehouse Deals): What to Know Before You Buy

Amazon Resale, formerly Warehouse Deals, sells used and open-box products. Check item-level condition notes, included parts, return terms, and warranty coverage before buying.
From TheFinanceBase Team4 min to read
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Amazon Resale is Amazon’s storefront for used, pre-owned, and open-box products. It was formerly known as Amazon Warehouse or Warehouse Deals. Before buying, review the condition label and the specific listing notes, confirm which parts are included, compare the total cost with a new item, and check the offer’s return terms and any applicable manufacturer warranty.

What is Amazon Resale?

Amazon Resale offers used, pre-owned, and open-box items through its Resale storefront, Amazon search, and product detail pages. Inventory changes frequently. Because each offer is tied to a particular item and condition, Amazon says it may not be able to replace a returned item with another in exactly the same condition; a similar item may be available instead. Read the details on the offer you plan to buy rather than relying on a general product page or grade alone.

What do Amazon Resale condition labels mean?

Amazon says it inspects and tests items before assigning one of four conditions. These labels are broad descriptions, not an independent certification of the individual item. Check the offer’s notes for disclosed wear and missing accessories or parts.

Condition What Amazon says to expect What to check in the offer notes
Like New In perfect working condition, with essential accessories complete. Packaging may be damaged. Confirm the listed accessories and note any packaging issue.
Very Good Fully functional, with possible limited use and minor cosmetic imperfections. Packaging may be damaged or replaced; some non-essential accessories may be missing. Identify any omitted accessories and whether you need them.
Good Fully functional, but may show moderate-use wear or minor cosmetic damage, such as a small scratch. Packaging may be damaged or replaced; valuable accessories may be missing. Check for described wear and price any missing accessory you would need to buy separately.
Acceptable Performs its main function but may show clear signs of use, such as scratches, dents, or worn edges. Packaging may be damaged or replaced; valuable accessories, components, or spare parts may be missing. Check every disclosed omission and decide whether the item will work for your intended use without those parts.

For electronics, Amazon says its evaluation includes powering on, testing, and factory-resetting the item. That process does not guarantee that an individual offer has no undisclosed issue, so inspect the listing notes and check the item after delivery.

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#1 Best Overall
Apple iPhone 13, 128GB, Blue - Unlocked (Renewed)
  • 6.1" Super Retina XDR display. 5G Superfast downloads, high?quality streaming
  • Cinematic mode in 1080p at 30 fps. Dolby Vision HDR video recording up to 4K at 60 fps. 2X Optical zoom range
  • A15 Bionic chip. New 6-core CPU with 2 performance and 4 efficiency cores. New 4-core GPU. New 16-core Neural Engine
  • Up to 19 hours video playback. Face ID. Ceramic Shield front. Aerospace-grade aluminum

How to compare a Resale offer before buying

  1. Read the condition notes. Look for disclosed scratches, dents, packaging changes, and missing accessories or components; do not infer details from the grade alone.
  2. Confirm what you need is included. Check whether the item can be used for your intended purpose with the listed parts. If an accessory is missing, account for its cost and the effort of buying it separately.
  3. Compare the full cost. Compare the Resale price with the price of the same product new, adding the cost of any replacement parts you expect to need. Discounts vary by item and condition, so a savings percentage is meaningful only against a current, like-for-like offer.
  4. Check return eligibility and timing. Review the exact offer and applicable policy before checkout, including any category-specific exception.
  5. Verify warranty coverage separately. Check the product detail page or ask the manufacturer whether coverage applies to that product, serial number, and purchase route.

Can you return Amazon Resale products?

Amazon says Amazon Resale purchases are covered by Amazon’s returns policy. Its current U.S. policy generally allows items shipped from Amazon.com, including Amazon Resale, to be returned within 30 days of delivery, but exceptions apply. The window and eligibility can depend on the item or category, so confirm the terms for the specific offer and at checkout in Amazon’s return policy.

Does Amazon Resale include a warranty?

Do not assume a manufacturer warranty transfers to every pre-owned item. Amazon’s return-policy guidance directs customers to review warranty details on the product detail page or contact the manufacturer. Ask the manufacturer about the exact product and purchase route if warranty coverage matters to your decision.

Rank #2
Sale
Apple iPad, 10.2-Inch, Wi-Fi, 32GB, Space Gray (Renewed)
  • Smart Connector. 3.5 mm headphone jack. Stereo speakers. On/Off - Sleep/Wake. Home/Touch ID sensor. Dual microphones. Volume up/down. Nano-SIM tray (cellular models). Lightning connector
  • A10 Fusion chip.
  • Touch ID fingerprint sensor,
  • 8MP back camera, 1. 2MP FaceTime HD front camera.
  • Stereo speakers.

Amazon Renewed is a separate program, not a blanket warranty for Amazon Resale. Amazon’s Renewed seller guidance describes a 90-day replacement-or-refund guarantee when a Renewed product does not work as expected; that guarantee should not be applied to an ordinary Resale offer unless the listing is specifically part of the Renewed program.

Amazon Resale is not the same as Amazon Renewed

Resale condition labels describe the stated condition of a used, pre-owned, or open-box offer. Renewed is a separate program with its own terms. Amazon also offers sellers a service called FBA Grade and Resell, under which Amazon may inspect eligible returns and relist some in Used conditions. That seller service does not establish the warranty or return terms for every buyer-facing Resale listing.

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Rank #3
Apple iPhone 12, 64GB, Black - Unlocked (Renewed)
  • Fully unlocked and compatible with any carrier of choice (e.g. AT&T, T-Mobile, Sprint, Verizon, US-Cellular, Cricket, Metro, etc.).
  • Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.
  • Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
  • The device does not come with headphones or a SIM card. It does include a charging cable that may be generic.
  • Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Support on Ko-Fi

What Amazon’s repair figure does—and does not—tell you

Amazon reported that its repair partners repaired more than 7.6 million products in the U.S. and Europe in 2022. That historical figure describes Amazon’s repair operations; it does not show that a particular Resale item was repaired.

Quick Recap

Bestseller No. 1
Apple iPhone 13, 128GB, Blue - Unlocked (Renewed)
Apple iPhone 13, 128GB, Blue - Unlocked (Renewed)
6.1" Super Retina XDR display. 5G Superfast downloads, high?quality streaming; Up to 19 hours video playback. Face ID. Ceramic Shield front. Aerospace-grade aluminum
$268.64
SaleBestseller No. 2
Apple iPad, 10.2-Inch, Wi-Fi, 32GB, Space Gray (Renewed)
Apple iPad, 10.2-Inch, Wi-Fi, 32GB, Space Gray (Renewed)
A10 Fusion chip.; Touch ID fingerprint sensor,; 8MP back camera, 1. 2MP FaceTime HD front camera.
$96.04
Bestseller No. 3
Apple iPhone 12, 64GB, Black - Unlocked (Renewed)
Apple iPhone 12, 64GB, Black - Unlocked (Renewed)
Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
$185.00
Bestseller No. 4
Apple iPhone 15 Pro Max, 256GB, Blue Titanium - Unlocked (Renewed)
Apple iPhone 15 Pro Max, 256GB, Blue Titanium - Unlocked (Renewed)
Dynamic Island. A magical way to interact with iPhone. A17 Pro chip with 6-core GPU; Emergency SOS via satellite. Crash Detection. Roadside Assistance via satellite
$627.90
Best Value
Sale
Samsung Galaxy S26 Ultra, Unlocked Android Smartphone, 256GB, Cobalt Violet
  • PRIVACY DISPLAY: Automatically hide your screen from those beside you. The built-in privacy display can be preset¹ to turn on when receiving notifications, typing passwords, or using specific apps
  • TYPE IT IN. TRANSFORM IT FAST: Enhance any shot in seconds on your smartphone by using Photo Assist² with Galaxy AI.³ Add objects, restore details, or apply new styles by simply typing or tapping
  • NIGHTS, CAPTURED CLEARLY: From gigs to city lights, record and capture moments after dark with clarity using Nightography so your photos and videos stay crisp and clear on your Samsung Galaxy
  • MAKE IT. EDIT IT. SHARE IT: Turn everyday moments into something personal with creative tools built right into your mobile phone, whether it’s a special contact photo, custom wallpaper, an invitation or more⁴
  • HELP THAT KEEPS UP: Stay in the moment while Now Nudge with Galaxy AI helps you respond faster and stay organized with smart suggestions⁵ that appear exactly when you need them on your phone
Rank #4
Apple iPhone 15 Pro Max, 256GB, Blue Titanium - Unlocked (Renewed)
  • 6.7inch Super Retina XDR display. ProMotion technology. Always-On display. Titanium with textured matte glass back. Action button
  • Dynamic Island. A magical way to interact with iPhone. A17 Pro chip with 6-core GPU
  • Pro camera system. 48MP Main | Ultra Wide| Telephoto. Super-high-resolution photos (24MP and 48MP). Next-generation portraits with Focus and Depth Control. Up to 10x optical zoom range
  • Emergency SOS via satellite. Crash Detection. Roadside Assistance via satellite
  • Up to 29 hours video playback. USB-C, Supports USB 3 for up to 20x faster transfers. Face ID

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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