In the Chase Mobile app, sign in, tap the checking or savings account you need, then tap “Show details.” Chase displays that account’s account and routing numbers there. Make sure you have selected the right account before using the numbers.
Find the numbers in Chase Mobile
- Open Chase Mobile and sign in.
- Tap the checking or savings account tile for the account you need.
- Tap “Show details.” Read the account and routing numbers shown in the account details. Chase’s instructions give this path.
The two numbers belong to the specific account you selected. If you have more than one checking or savings account, verify the account name before copying the details.
What the account and routing numbers identify
The routing number is a nine-digit code that identifies a U.S. bank or credit union for a transaction. The account number identifies your individual account. They are not interchangeable, and neither is your debit card number. Use the pair associated with the Chase account involved in the payment or deposit. Chase explains the distinction and routing-number format.
Choose another way to retrieve them
| Method | When it helps | How to get the information |
|---|---|---|
| Chase.com | You are using a browser instead of the app. | Sign in, click the account name, then click “Account & routing number.” Chase’s account-number instructions. |
| Chase Digital Assistant | You want to ask for the numbers within Chase Mobile. | Sign in to the app, tap the Chase Digital Assistant icon, and ask for the account or routing number. Availability and features depend on eligibility; Chase says users who do not see the icon should update the app, and some customer categories are not served. Chase Digital Assistant details. |
| Paper check | You have a check for the account. | Look along the bottom of the check, where Chase says the routing and account numbers are printed. Chase’s instructions. |
Use a prefilled form for direct deposit
If you need the information to set up payroll direct deposit, Chase offers a prefilled form for a selected account. In Chase Mobile, select the destination account, swipe up, tap “Set up direct deposit form,” review or update the information, then tap “Create form.” Chase says you can download, print, or email the completed form. Chase’s direct-deposit instructions describe the steps and delivery options.
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If you cannot access the account details
Try the browser, assistant, or check options above. If those do not work or the account details are unavailable, Chase lists personal banking support at 1-800-935-9935. Chase’s customer-service page provides the support information.
Quick Recap
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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.




