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The National Labor Relations Board (NLRB) alleged that Amazon failed to recognize and bargain with Teamsters Local 396 after a contractor, Battle Tested Strategies (BTS), recognized the union at an Amazon delivery facility in Palmdale, California. The allegations concern drivers and dispatchers at the DAX8 facility, Amazon’s relationship with BTS, and the end of BTS’s delivery contract. They are not a final ruling that Amazon violated labor law.
What the Palmdale NLRB complaint is about
The September 30, 2024 consolidated complaint involved Amazon.com Services, LLC, Amazon Logistics, Inc., BTS, Teamsters Joint Council 42, and Teamsters Local 396. It identified the DAX8 delivery facility at 600 Technology Drive in Palmdale, California, and alleged that Amazon and BTS were joint employers of BTS workers there. The complaint sets out the government’s allegations; it does not establish that they are true.
The dispute turns in part on who the workers’ employer was for labor-law purposes. BTS was the delivery service partner (DSP) associated with the workers, while the complaint alleged that Amazon also jointly employed them. The complaint said BTS recognized Teamsters Local 396 as the workers’ exclusive bargaining representative around April 20, 2023. It then alleged that Amazon had an obligation to bargain with the union because of the joint-employer relationship and BTS’s recognition.
What the NLRB alleged Amazon did
Refused recognition and bargaining
The complaint alleged that the union asked Amazon for recognition and bargaining around April 26, 2023, and that Amazon failed and refused to recognize and bargain from about April 28. These are allegations about the bargaining obligation and Amazon’s response, not a final NLRB determination.
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Ended routes and the BTS contract without bargaining
The complaint also alleged that Amazon announced termination of BTS’s DSP contract in April 2023, reduced BTS routes from about May 20 through June 23, eliminated all BTS routes around June 23, and ended the contract and the unit employees’ employment around June 24. It alleged that the changes involved mandatory subjects of bargaining and that Amazon acted without giving notice or an opportunity to bargain over the effects.
Other alleged conduct
Additional allegations involved changes to inspections and vehicle groundings, delayed starts, coercive statements, a captive-audience meeting, and failure to provide information requested by the union. The complaint is the source for these claims; their inclusion does not mean an administrative law judge or the NLRB has found that the conduct occurred or violated the law.
What is known about the case’s status
The NLRB docket for Case 31-CA-319781 showed the matter as open, with entries through April 20, 2026. It lists the September 30, 2024 consolidated complaint, an answer filed October 15, 2024, an amended complaint in August 2025, and later docket activity. The docket cautions that its activity list may not reflect every action in the case. The record described here therefore does not establish a final adjudication.
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The complaint originally noticed a hearing for March 25, 2025, but the docket later included rescheduling entries. That originally planned date should not be treated as the current hearing schedule.
The docket lists Amazon’s answer, but its text is not available in the record summarized here. Amazon’s specific defenses—and whether it admitted or denied individual allegations—cannot be stated on the basis of the docket entry alone.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.How to read the parties’ positions
The Teamsters’ October 2, 2024 statement said Amazon disputed that DSP drivers were its employees. That is the union’s characterization of Amazon’s position, not a substitute for Amazon’s filed answer. The union also described the NLRB action as a joint-employer matter and published statements from Teamsters General President Sean M. O’Brien and Palmdale driver and Local 396 member Bryant Cline. Those statements reflect the union’s advocacy, not NLRB findings. Read the Teamsters statement.
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The distinction matters: whether Amazon was a joint employer, whether it had a duty to bargain after BTS recognized the union, and whether it was required to bargain about changes tied to ending the contract are legal questions raised by the complaint. The open docket status does not answer them.
Don’t confuse this case with another Amazon bargaining matter
Case 31-CA-319781 concerns the Palmdale DAX8 facility, BTS, and Teamsters Local 396. It is separate from NLRB Case 20-CA-354332, a San Francisco matter involving a different union and a different case record. The NLRB’s separate San Francisco docket should not be used to infer what happened in Palmdale.
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