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Outbyte Driver Updater FREEFix the driver behind crashes, sound loss and screen glitchesFind Drivers →Outbyte PC Repair FREEClear out junk files and repair common Windows errorsFree Scan →Yes—Avis reported a real security incident. Unauthorized access to an Avis business application occurred from August 3 through August 6, 2024, and Avis discovered it on August 5. State filings and lawsuit materials put the affected population at about 300,000 people. Depending on the individual, exposed information may have included names, addresses, email addresses, phone numbers, dates of birth, driver’s-license information or numbers, and credit-card numbers with expiration dates.
A proposed U.S. class-action settlement offered reimbursement for documented losses and a separate pro-rata cash payment. The listed claim deadline (June 21, 2026) and exclusion deadline (May 22, 2026) have passed. The settlement website materials available for this article do not establish whether the July 28, 2026 hearing produced final approval or when any payments will be sent, so check the administrator or court docket for the current status.
What happened at Avis?
Avis said an unauthorized third party accessed a business application between August 3 and August 6, 2024. The company discovered the intrusion on August 5 and said on August 14 that personal information had been obtained. Individual breach letters were dated September 4, 2024; state notifications and news reports followed that month. The South Carolina notice is available from the South Carolina Department of Consumer Affairs.
The available notices confirm unauthorized access, but they do not identify the attack method, a threat actor, ransomware, a ransom demand, or publication of the information. They also do not establish that passwords or Social Security numbers were involved.
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How many people were affected?
State filings reported approximately 299,006 affected individuals, while the consolidated complaint described approximately 300,000. The safest description is about 300,000 people, attributed to those filings and litigation materials—not a claim that every Avis customer was affected. The compromised application could have held information for customers outside the four-day access period, so a rental during August 3–6 alone does not determine eligibility. (See the TechCrunch report and consolidated complaint.)
What information may have been exposed?
The data varied by person. The notices and settlement materials identify these possible elements:
- Name
- Mailing address
- Email address
- Phone number
- Date of birth
- Driver’s-license information or number
- Credit-card number and expiration date
Do not assume every listed item applied to you. Your individual Avis notice is the best evidence of which data elements were associated with your record. The principal sources do not establish exposure of Social Security numbers, passwords, passport numbers, full card security codes, or rental-contract details.
Who may be included?
The settlement definition covers a U.S. resident whose private information was compromised in the August 3–6, 2024 incident. Being an Avis customer—or a Budget customer—does not by itself prove inclusion, and renting during those dates is not required if your stored information was in the affected application.
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- Search email and paper mail for an Avis security-incident notice.
- Read the notice to see which information it identifies.
- If you received no notice but believe you may be included, contact the administrator through the official contact page (888-818-4234).
- Do not enter personal information into links from unsolicited messages or social-media posts.
The particular settlement is for U.S. residents; customers elsewhere may not be covered.
Protect your accounts now
Check cards and bank accounts
- Review statements for unfamiliar charges.
- Call the issuer immediately about suspicious activity and ask whether a replacement card is appropriate.
- Remember that exposed card data creates risk but does not prove fraud will occur.
Freeze your credit
A freeze is generally stronger than monitoring for preventing many new-credit applications. Place it separately with all three bureaus, and temporarily lift it when a legitimate lender, insurer, landlord, or utility needs access:
Consider a fraud alert
A fraud alert is less restrictive than a freeze and asks prospective creditors to take extra identity-verification steps. It is generally started with one bureau, which then notifies the others; confirm the current process when you apply.
Review your credit reports
Use the federally authorized AnnualCreditReport.com site. Look for unfamiliar accounts, hard inquiries, addresses, and collection activity.
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Secure reused credentials
Change passwords reused on other services and enable multifactor authentication. The available Avis sources do not say that Avis passwords were exposed, but reused credentials remain a separate security risk.
Report identity theft
For suspected identity theft, use the federal recovery and reporting service at IdentityTheft.gov.
What the Avis settlement offered
The litigation is In re: Avis Rent A Car System, LLC Security Incident Litigation, Case No. 2:24-cv-09243, in the U.S. District Court for the District of New Jersey. Avis denies wrongdoing; a settlement would resolve claims without an admission of liability. The official settlement site described two principal benefits:
| Benefit | What it means |
|---|---|
| Documented-loss reimbursement | Up to $5,000 per qualifying class member, subject to proof, causation, settlement conditions, and possible pro-rata reduction. It is not an automatic $5,000 payment. |
| Pro-rata cash payment | A separate payment for valid claimants from the remaining settlement fund; the amount depends on the fund and approved claims. |
| Monitoring or identity-protection expenses | Some expenses may qualify when the claim form’s requirements are met. |
Eligible losses must be documented and traceable to the incident. Useful records can include bank or card statements, replacement-card or document fees, identity-restoration receipts, creditor or law-enforcement correspondence, and dated records of amounts. Claimants may also need to show reasonable efforts to avoid losses or seek reimbursement through available insurance or monitoring benefits. The administrator, not this article, decides eligibility. Never submit invented, exaggerated, or unrelated expenses. The claim form contains the controlling requirements.
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Deadlines, legal choices, and current status
The settlement website listed these dates:
| Event | Listed date |
|---|---|
| Exclusion (opt-out) deadline | May 22, 2026 |
| Objection deadline | May 22, 2026 |
| Claim deadline | June 21, 2026 |
| Final-approval hearing | July 28, 2026 |
All of those dates have passed as of October 1, 2026. The retrieved official pages do not provide a verifiable final-approval order, appeal outcome, or payment date. Check the administrator’s important-documents page and the federal court docket before relying on any statement that payments have begun or that late claims are accepted.
- Claiming: requests settlement benefits and requires supporting information.
- Doing nothing: generally means no payment, while remaining bound by the release if the settlement becomes effective.
- Opting out: preserves the ability to pursue covered claims separately but gives up settlement benefits. The May 22, 2026 deadline has passed.
- Objecting: challenges the settlement and is not the same as opting out.
If you already filed, use the administrator’s official phone number or website rather than submitting duplicates.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Recognize breach-related scams
Use only avisdatasecuritysettlement.com and the administrator’s published contact details. A legitimate claim does not require a fee, an “activation” payment, or a one-time passcode. Treat unsolicited rental, billing, travel, or identity-verification messages as suspicious, and never:
- Pay someone to unlock a settlement payment.
- Reply with a full driver’s-license number or banking credentials.
- Share a one-time code.
- Call a number supplied only in a suspicious message.
- Download security software promoted through an unexpected notice.
What remains unknown
- The attack technique and identity of the person or group involved.
- Whether any data was posted or sold publicly.
- Whether passwords or Social Security numbers were involved.
- Whether specific fraud has been traced to this incident.
- The precise affected totals for Avis, Budget, or other affiliated brands.
- The court’s final ruling, any appeal, and the distribution date.
Free freezes, fraud alerts, credit reports, and IdentityTheft.gov assistance are available without buying a monitoring product. Paid monitoring may suit someone wanting consolidated alerts or restoration support, but it cannot remove exposed data or guarantee prevention and is not required to file a claim.
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Frequently Asked Questions
Was the Avis incident real?
Yes. Avis reported unauthorized access to a business application from August 3–6, 2024 and sent breach notices.
Does a Budget rental automatically qualify me?
No. Eligibility depends on whether your information was compromised in this incident, not simply on the brand or a rental date.
Will everyone receive $5,000?
No. $5,000 was the maximum category for qualifying, documented losses and could be reduced; it was not a guaranteed award.
Can I still submit a claim?
The listed June 21, 2026 deadline has passed. Ask the administrator whether any court-authorized late-claim process exists; do not assume one does.
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