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The EPICenter Webcast Series session Conflict to Growth: Turning Tension into Transformation is a one-hour, online AICPA & CIMA webcast for emerging and early-career professionals. It focuses on handling workplace tension, difficult conversations, differing perspectives, empathy, active listening, trust and psychological safety. The session carries one Personal Development CPE credit at the Basic level. Dates, prices and access terms differ by listing and membership status, so confirm the session you want on the official page before registering.
What the EPICenter conflict webcast is
AICPA & CIMA describes this event as a digital webcast about turning workplace conflict into a more constructive conversation. Its central premise is expressed in the publisher’s event copy: “Conflict is a natural part of any workplace, but when approached intentionally, it can become a powerful driver of growth.” That sentence describes the session’s theme; it is not evidence that every conflict improves performance or that attending produces a measurable workplace result.
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The format is deliberately compact: one hour online, with one CPE credit available. The listing provides full paid access for three months after purchase. There is no physical workbook, product or other companion item identified as part of the event. If you need a live mediation, a longer leadership program or a formal conflict-resolution certification, this webcast may be too limited in scope.
At-a-glance details
| Item | What the listings state |
|---|---|
| Provider and format | AICPA & CIMA digital webcast |
| Session length | One hour |
| CPE | One credit; NASBA field of study: Personal Development; level: Basic |
| Audience | Emerging and early-career professionals, generally described as having fewer than 15 years of experience |
| Prerequisites | None listed |
| Paid-access window | Three months after purchase, according to the AICPA & CIMA listing |
| Listed price | $59 for nonmembers, $0 for AICPA members and $49 for CIMA members; the official headline range is $0–$59 |
| Group ordering | Ordering is available for two to five registrants; groups of six or more are directed to contact the provider about discounts |
Prices and access are terms displayed by the event listings, not a guarantee that a particular checkout will show the same amount. Membership eligibility, taxes, available sessions and promotions can change.
#1 Best Overall
Who is most likely to benefit
Early-career accounting and finance professionals
The intended audience is professionals seeking more confidence, momentum and focus, with less than 15 years of experience. That description can include staff accountants, auditors, analysts, newly promoted supervisors and finance professionals learning to influence colleagues outside their formal authority. The webcast’s examples may be most relevant when a disagreement affects a close, audit request, forecast, project handoff or team decision.
People facing a specific conversation
The topic is practical if you have to address a missed deadline, conflicting priorities, a quality concern or a disagreement over data and want to preserve the working relationship. The course listing emphasizes difficult conversations, managing differing perspectives and building trust across teams rather than technical accounting rules.
Professionals who need a short online learning block
Because the event lasts one hour and is delivered digitally, it can fit a lunch-hour or scheduled professional-development block without travel. Check your employer’s CPE policy before relying on the credit, particularly if your organization requires a particular provider, attendance record or post-event assessment.
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Rank #2
- Ideal for Gifting
- Ideal for a bookworm
- Compact for travelling
What the listing says you will learn
The following are stated learning outcomes, not independently measured results. The listing says participants should be able to:
- Identify sources and effects of conflict. You are expected to recognize common causes of workplace conflict and consider how they can affect team dynamics.
- Distinguish constructive approaches. The session introduces foundational frameworks for approaching and resolving conflict constructively. The public description does not name a single proprietary framework or promise that one model works in every situation.
- Use empathy and active listening as concepts. The outcome is phrased as recalling their role in effective conflict resolution, so the listing establishes the concepts as part of the lesson rather than guaranteeing mastery.
- Recognize trust and psychological-safety strategies. The course connects difficult conversations with conditions in which people can speak candidly and still work together.
- Reframe conflict as a possible collaboration opportunity. The final outcome concerns techniques for viewing tension as a chance to collaborate or innovate. “Possible” matters: the description does not claim every dispute can or should be converted into innovation.
These outcomes make the webcast an introductory professional-development session. They do not establish that the event will resolve an active dispute, provide legal or human-resources advice, or substitute for a trained mediator.
Instructors listed for the session
AICPA & CIMA names Jessica Cormier, Dr. Amy C. Horner and Brian Kush as instructors. The biographies below are descriptions published on the event page; they have not been independently verified here.
- Jessica Cormier is described as a CPA, Certified Change Management Professional and Prosci Certified Change Practitioner with experience in organizational change and transformation.
- Dr. Amy C. Horner is described as a CPA, former COO and CFO, speaker and academic director of the University of Houston Bauer College of Business Executive DBA Program.
- Brian Kush is described as a CPA and Professional Certified Coach, co-founder of Intend2Lead, and a former CPA and consultant. The page also says he authored Auditing Leadership (Wiley, 2009).
The biographies indicate experience in accounting, leadership and change. They are not independent evidence that the webcast’s techniques have been tested or that a particular instructor will personally coach each attendee.
Dates and where to verify availability
Event calendars show more than one session date. The AICPA & CIMA course page lists December 16, 2026. The Society of Louisiana CPAs lists an October 28, 2026 session, and the Wisconsin Institute of Certified Public Accountants lists December 16, 2026. Treat these as session-specific listings rather than one universal date.
Before paying, open the official AICPA & CIMA course page and confirm the date, time zone, registration status and delivery instructions. You can also compare the Wisconsin listing and the Louisiana listing. The AICPA & CIMA webinar calendar is another place to check whether a session is still being offered.
Rank #4
Price, membership and access terms
Individual registration
The official listing states $59 for nonmembers, no charge for AICPA members and $49 for CIMA members, summarized on the page as a $0–$59 range. Wisconsin’s listing displays $49 for members and $59 for nonmembers. Because “member” can depend on the organization and the account used at checkout, sign in or verify eligibility before assuming the $0 price applies.
Teams and departments
AICPA & CIMA says its group-order option covers two to five registrants. For six or more people, the page directs you to contact the provider about discounts. Ask how attendance is recorded for each participant and how each person receives CPE documentation; a single purchaser’s receipt may not satisfy your employer’s records policy.
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Full paid access is listed as available for three months after purchase. Confirm when that window starts, whether it covers a recording or only event materials, and what happens if a scheduled session is moved. Save the confirmation and completion documents while your access is active.
Best Value
- It can be a gift option
- Comes with secure packaging
- Helpful in various ways
How to decide if it fits your need
| Your situation | Fit signal | Check before enrolling |
|---|---|---|
| You want a concise introduction to workplace conflict | Strong match with the stated one-hour, Basic-level format | Whether introductory coverage is enough for your role |
| You need one Personal Development CPE credit | Potential match | Your board, employer or license policy for this field and provider |
| You are within the emerging or early-career audience | Matches the stated audience | Whether examples address your industry and level |
| You are handling a live, high-risk dispute | Limited fit as general education | Consider HR, legal counsel or a qualified mediator for the specific case |
| Your team needs a shared conversation method | Possible fit for a short common introduction | Group pricing, attendance tracking and time-zone logistics |
| You expect a physical manual or software tool | Not supported by the listing | Ask the provider what digital materials, if any, accompany registration |
No competing course or independently documented framework is established for a ranked comparison. The useful comparison is therefore between your need and the event’s published format, audience, outcomes and terms.
Registration checklist
- Define the objective. Write down whether you are seeking CPE, preparation for a difficult conversation, a team discussion starter or general leadership development.
- Confirm the session. Use the official course page and, if relevant, a society listing to verify the date, time zone and whether registration remains open.
- Check the account category. Determine whether you qualify for the AICPA member, CIMA member or nonmember price shown at checkout.
- Validate CPE requirements. Ask your employer or licensing authority whether one Basic-level Personal Development credit from this provider meets your records and reporting rules.
- Arrange access. Use a reliable internet connection, calendar reminder and a place where you can participate without interruptions. Keep the confirmation email and access instructions.
- Plan your follow-up. Reserve 15 minutes after the webcast to record one listening behavior, trust-building action or conversation you want to try. This is a personal application step, not a promised course outcome.
Questions to bring to the webcast
Preparation can make a one-hour session more useful without assuming what the instructors will cover in detail. Consider a recent disagreement and note:
- What observable event started the tension, separate from your interpretation of it?
- Which people, deadlines, incentives or information gaps are involved?
- What would a fair outcome look like for the work and for the relationship?
- What do you need to understand before proposing a solution?
- Which facts or concerns could you state respectfully and specifically?
Do not bring confidential client data, personnel records or proprietary financial information into an online learning session. Use a fictionalized example when discussing a situation with colleagues.
What the event does—and does not—establish
The event listings establish the webcast’s format, stated audience, learning outcomes, instructors, prices and credit designation. They do not provide a controlled study, named workplace statistic, attendance analysis or measured change in team performance. No evidence in the listings shows that conflict-management training produces a particular productivity, retention or innovation gain.
That distinction helps set a realistic expectation: enroll for a structured introduction and a possible set of conversation ideas, not a guaranteed transformation. If a conflict involves harassment, discrimination, threats, regulatory exposure, client misconduct or a serious employment decision, use the appropriate HR, legal or professional channel rather than relying on a general webcast.
Bottom line for a prospective attendee
This is a credible-format option to consider when you want a short online introduction to constructive conflict conversations and one Personal Development CPE credit. It is most clearly aimed at emerging and early-career professionals, and its value depends on whether that scope matches your problem. Verify the exact 2026 session, current member price, three-month access terms and your CPE eligibility on the AICPA & CIMA listing before registering.
Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
