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For a covered Central Government pensioner, the Department of Pension & Pensioners’ Welfare memorandum dated 24 April 2026 sets DR at 60% of basic pension or family pension, including additional pension or additional family pension, with effect from 1 January 2026. Central Government employee DA instructions are issued separately and can differ by pay framework, including separate 5th and 6th Central Pay Commission listings.
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DA and DR are different benefits
DA is an allowance attached to an employee’s pay. DR is relief attached to a pension or family pension. They may be revised around the same time, but they are governed by different instructions and paid through different administrative channels.
| Item | Who receives it | What must be checked | Usual paying office to contact |
|---|---|---|---|
| Dearness allowance (DA) | An employee covered by the relevant service and pay rules | Employer, pay framework, pay scale, order, effective date and applicable rate | Payroll, establishment or accounts section |
| Dearness relief (DR) | A pensioner or family pensioner covered by the relevant pension rules | Pension category, basic pension or family pension, memorandum, effective date and disbursing authority | Authorized pension-paying bank, Accountant General office or pension authority |
A Central Government order does not automatically govern a state-government employee, a private-sector worker or every pension arrangement. Before calculating a shortfall, identify the authority that controls your payment.
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Identify the order that applies to you
Employees: establish the pay framework
Start with your employer and the pay scale shown in your service records or payslip. The Department of Expenditure listing for Central Government employees records a DA revision effective 1 January 2026 and dated 22 April 2026. It also lists separate revisions for 5th and 6th Central Pay Commission pay scales. Those listings are not interchangeable: a rate or order for one pay framework may not apply to another.
If you work for a state government, public-sector body, autonomous organization or private employer, locate that employer’s own circular or governing pay rule. If your payslip uses a legacy scale, ask payroll which corresponding instruction they used rather than assuming that the newest Central Government listing controls your case.
Pensioners: establish the pension category
For Central Government pensioners, the 24 April 2026 memorandum covers Central Government pensioners and family pensioners in the categories it names. These include Armed Forces pensioners, Railway pensioners, All India Service pensioners, civilian pensioners paid from Defence Service Estimates, provisional pension recipients and other specifically covered groups.
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Check the date, rate and calculation basis
Do not judge a missing revision by looking only at the month in which you first noticed it. Read the order for four separate details:
- Issuing authority: confirm that the department or employer named in the order is responsible for your pay or pension.
- Covered population: check employee status, pay commission or pension category, including any family-pension or provisional-pension wording.
- Effective date: distinguish the date from which the benefit is due from the date on which the circular was issued.
- Rate and base: identify the percentage and the pay or pension amount to which it is applied.
The Central Government DR memorandum dated 24 April 2026 states that DR for its covered pensioners and family pensioners is enhanced from 58% to 60% of basic pension or family pension, including additional pension or additional family pension, with effect from 1 January 2026. The later issue date does not change that stated effective date.
When you inspect a payslip or pension statement, use the same base described by the order. A percentage applied to basic pension is not automatically applied to every gross amount, allowance or deduction shown on the statement. If the order does not make the calculation method clear for your scheme, ask the paying authority to show its calculation instead of creating your own assumption.
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- Collect the governing order. Save the complete circular or memorandum, including its date, subject line, annexures and category or pay-scale references. Mark the effective date and rate that appear to apply.
- Collect the payment record. Keep the payslip or pension statement for the first affected month, the most recent statement and a bank credit record if the payment reaches a bank account. Do not rely on a verbal description of the amount.
- Identify the relevant base. For DA, note the pay scale and the pay components used by your employer. For DR, note basic pension or family pension and any additional pension or additional family pension shown in the pension record.
- Compare the periods. Check whether the statement covers the first month after the effective date, a later month, or a period for which arrears may be due. Keep the effective date separate from the circular’s issue date.
- Write a short discrepancy note. State your employee or pension reference, the order relied on, the effective month, what the statement shows and what clarification or correction you are requesting. Ask the office to state the rule and calculation if it believes no revision is payable.
- Submit through the responsible channel. Send the request to payroll or the establishment section for DA. For DR, send it to the pension-disbursing bank, Accountant General office or other authority named in your pension documents. Keep the submission and a dated acknowledgement.
Your file should contain the order, affected statements, pension payment order or service identification, bank evidence where relevant, your calculation notes, copies of correspondence and every reply. Redact unnecessary account numbers or identity details before sharing documents through a portal or email.
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If revised DA is missing from a payslip
Ask payroll to confirm the pay-scale mapping
The most important question is not simply “What is the new percentage?” It is “Which DA instruction and pay scale did payroll apply to me?” Ask payroll to identify the Central Pay Commission framework or other rule used for your post, then compare that identification with the order you located.
For a Central Government employee, specifically point payroll to the Department of Expenditure listing dated 22 April 2026 and ask whether your post is included in that revision. If your record is under a 5th or 6th Central Pay Commission scale, ask which separately listed instruction applies. Request a corrected payslip or a written reason for exclusion if payroll says the order does not cover you.
Check the effective month before treating the amount as arrears
A circular issued after its effective date can require an adjustment for an earlier month, but the actual handling depends on the applicable payroll instruction. Ask whether the missing amount will appear as a separate arrear, be folded into a later payslip, or is not payable under your category. Do not infer a deadline or arrear schedule unless your employer’s order states one.
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Follow your department’s prescribed representation, review or payroll-correction process and retain proof that you used it. The available Central Government material does not establish one universal form or escalation timetable for every employer, so the correct route depends on your service rules.
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If revised DR is missing from a pension statement
Confirm that your pension category is named
Read the DR memorandum’s coverage list against your pension payment order. The memorandum directs payment for the Central Government categories it specifies, including Armed Forces, Railway, All India Service, civilian pensioners paid from Defence Service Estimates and provisional pension recipients, along with other named groups. If your pension comes from another government, an employer-sponsored arrangement or a different scheme, obtain that scheme’s own DR instruction.
Ask the disbursing office to trace the payment
The memorandum says authorized pension-disbursing banks and Accountant General offices should arrange payment under its instructions. Give the bank or office the memorandum, your pension reference, the statement showing the old amount and the month in which the revision should apply. Ask whether the issue is a missing update, an incorrect pension base, a category mismatch or a payment-processing delay, and request the response in writing.
Where the order covers you but the statement still shows the earlier rate, ask how any arrears from the stated effective date will be paid. Keep the answer with your records. If the office says your basic pension or family pension record is wrong, request the document or correction process needed to amend that underlying record.
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Escalate a pension complaint through CPENGRAMS
When the bank, Accountant General office or pension authority does not resolve the discrepancy, a pensioner can lodge and monitor a grievance through CPENGRAMS. The portal’s listed features include document upload, status monitoring and an appeal if you are dissatisfied with the response.
Attach a concise timeline and the documents that establish the issue:
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- the applicable DR memorandum;
- your pension payment order or equivalent pension identification;
- the statement showing the amount paid;
- bank or disbursing-office correspondence; and
- your specific request, such as correction from the effective date and confirmation of any arrears.
CPENGRAMS lists toll-free number 1800-11-1960 and the email address [email protected]. Use the portal’s own submission and appeal functions for the grievance record, and keep the registration number and uploaded files.
Use CPGRAMS carefully for employee service matters
CPGRAMS is a public service-delivery grievance platform with registration tracking and an appeal facility. Its published exclusions state that government employees’ service matters are not taken up unless the prescribed departmental channels have already been exhausted. Therefore, an employee should first complete the applicable payroll or departmental representation process and retain evidence of that step before relying on CPGRAMS.
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CPGRAMS also instructs users that an emailed grievance will not be attended to and should instead be lodged on the portal. That instruction concerns CPGRAMS submissions; it does not replace the separate contact or representation rules of your employer, pension authority or bank.
Common discrepancy checks
Use these questions to make the responsible office investigate the right record:
- Wrong authority: Is the order for Central Government service while your employer or pension is governed by a state, private or separate scheme?
- Wrong pay framework: Does your employee record fall under a different Central Pay Commission scale or another pay rule?
- Wrong pension category: Does your pension payment order match a category named in the memorandum?
- Wrong effective month: Is the statement for a month before the order’s effective date, or does it omit an adjustment for an earlier effective period?
- Wrong base: Did the office use basic pay, basic pension or family pension as required, or did it use another figure?
- Record mismatch: Does the bank or payroll system show a different pension order, family-pension record or employee identifier?
- Unexplained arrears: Has the office stated whether the correction is paid separately, included in a later credit or not payable?
These checks are questions to put to the authority, not assumptions about why your payment is wrong. The office responsible for your record must confirm the applicable rule.
What a useful written request looks like
Keep the request factual and narrow. Identify yourself by the reference number used by payroll or the pension office, name the order and its effective date, quote the amount or rate shown on the statement, and ask for one of two outcomes: correction under the applicable instruction, or a written explanation identifying the rule that excludes you. Attach only the documents needed to prove the discrepancy and remove sensitive information that the recipient does not require.
Record when you submitted the request, where it was sent, who acknowledged it and what response was received. If you appeal, attach the earlier submission and response so the reviewing office can see which issue remains unresolved.
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