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Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallJustMarkets appears to be a legitimate, operating forex and CFD broker—not an unlicensed website—but its safety depends on which JustMarkets subsidiary opens your account. The brand operates through companies regulated in Cyprus, Seychelles, South Africa, Mauritius, and the British Virgin Islands. Those entities do not provide identical protections.
The most important step is therefore not simply checking whether JustMarkets is “regulated.” Before depositing, confirm the legal entity named in your client agreement, the regulator supervising it, the applicable compensation scheme, and the payment and withdrawal rules for your country.
Is JustMarkets legitimate?
Available regulatory records support describing JustMarkets as a multi-entity forex and CFD brokerage brand with current regulatory registrations.
Its Cyprus subsidiary, JustMarkets Ltd, appears in the Cyprus Securities and Exchange Commission (CySEC) register with company number 361312 and licence 401/21, issued on June 8, 2021. CySEC lists justmarkets.eu as the approved domain.
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- Warm Tips: Please set your device(4"-6") in landscape or portrait mode, and set the device (6"-8") in landscape mode, which will provide more stability.
The group’s own regulations page also identifies these entities:
| Entity | Jurisdiction | Regulator | Licence or registration |
|---|---|---|---|
| JustMarkets Ltd | Cyprus | CySEC | Licence 401/21; registration 361312 |
| Just Global Markets Ltd | Seychelles | Seychelles FSA | Securities Dealer Licence SD088; registration 8427198-1 |
| Just Global Markets (PTY) Ltd | South Africa | FSCA | FSP 51114; registration 2020/263432/07 |
| Just Global Markets (MU) Limited | Mauritius | FSC | Licence GB22200881; registration 194590 GBC |
| Just Global Markets (VG) Limited | British Virgin Islands | BVI FSC | Investment Business Licence SIBA/L/24/1177; registration 2139756 |
These registrations show that the broker has regulated entities. They do not mean every customer is a CySEC client, nor do they eliminate the risk of losing money trading leveraged CFDs.
The entity on your account matters
JustMarkets is not one legal entity with one universal set of protections. The subsidiary that onboards you determines the applicable client agreement, leverage rules, complaint route, payment restrictions, and investor protections.
For example, JustMarkets says its Cyprus entity is a member of the Investor Compensation Fund (ICF) for eligible retail clients. That statement should not automatically be extended to accounts held by the Seychelles, Mauritius, South African, or BVI entities.
Before funding an account:
- Check the website domain and onboarding page.
- Read the client agreement and identify the contracting company.
- Look up that company in the relevant regulator’s public register.
- Confirm what protections apply to your account—not merely what protections exist somewhere within the group.
There is no verified basis for describing JustMarkets as regulated by the FCA, ASIC, NFA, or CFTC. Those regulators should not be presented as JustMarkets regulators without a current register entry for a specific legal entity.
Who cannot use JustMarkets?
JustMarkets lists residents and citizens of the United States among its restricted jurisdictions. It also lists Australia, Canada, Japan, India, the United Kingdom, and sanctioned countries as restricted. Availability can vary by entity and can change, so check the current onboarding restrictions before attempting to register.
Accounts, spreads, and leverage
JustMarkets advertises four main account types:
| Account | Minimum deposit | Advertised spread | Commission | Maximum leverage |
|---|---|---|---|---|
| Standard Cent | $10 | From 0.3 pips | None | 1:3000 |
| Standard | $10 | From 0.3 pips | None | 1:3000 |
| Pro | $200 | From 0.1 pips | None | 1:3000 |
| Raw Spread | $200 | From 0 pips | $3 per side per lot | 1:3000 |
All four accounts use market execution and support MetaTrader 4 or MetaTrader 5. Standard accounts offer forex, indices, commodities, stocks, and cryptocurrencies. Standard Cent is listed for forex and commodities.
The advertised minimum lot is 0.01 for Standard, Pro, and Raw Spread accounts. Standard Cent uses a 0.01 cent lot. The listed margin-call level is 40%, and the stop-out level is 20%.
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What “from 0 pips” really means
A spread “from” zero is a minimum marketing figure, not a price you will always receive. Spreads float and can widen during market rollover, news releases, low liquidity, and sharp volatility. Compare the live bid-ask spread in MT4 or MT5 at the times you actually trade.
The same qualification applies to execution. Market execution does not guarantee a particular fill price. Slippage is possible, especially when prices move quickly or a market gaps.
High leverage is a major risk
Leverage of 1:3000 can make a small deposit control a very large position. It can also consume your margin rapidly. A losing position does not become safer because the initial margin is low; a relatively small market move can cause a margin call or stop-out.
Leverage limits can also depend on the entity, instrument, account, and applicable local rules. Treat 1:3000 as a maximum advertised figure, not a sensible default for most traders.
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Swap-free accounts
JustMarkets says swap-free status is available for its Standard Cent, Standard, Pro, and Raw Spread accounts, but the account pages state that traders must contact support to convert an account.
The broker distinguishes between Standard and Extended swap-free levels. Extended status covers most instruments, not necessarily every instrument. “Swap-free” should therefore not be read as a guarantee that every trade can be held overnight at no cost. Check the status and instrument-specific treatment before opening a position.
Platforms and mobile trading
JustMarkets supports MT4 and MT5, along with its own mobile application for iOS and Android. There is an important limitation:
- The JustMarkets app supports in-app trading for MT5 accounts only.
- MT4 account holders must use the separate MetaTrader 4 mobile app.
The Personal Area is used for account management, funding, platform access, and settings. On an account card, the available options include Deposit, Withdrawal, Trade, and an Options menu with account information, transfers, leverage changes, and password changes.
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Withdrawals: speed, rules, and common problems
JustMarkets advertises withdrawals processed from its side in as little as one minute in eligible cases. Its more detailed help documentation says the Finance Department can take up to two bank days to process a request. After that, the payment provider or bank controls the remaining delivery time.
So “instant withdrawals” should be understood as possible broker-side processing—not a guarantee that money will reach your card or bank account within one minute.
How to request a withdrawal
- Log in to the Personal Area.
- Select Funds in the left-hand menu.
- Choose Withdrawal.
- Select the trading account.
- Open the Withdrawal Method field.
- Enter the requested payment details.
- Check the amount shown under Amount.
- Click Withdrawal.
You can also use the direct Withdrawal button on the relevant trading-account card.
Withdrawal statuses
| Status | Meaning |
|---|---|
| Pending | The request was created and queued. |
| Validation | The request is being reviewed under AML procedures. |
| Processing | Finance is checking the request before sending funds. |
| Sent to Payment System | JustMarkets says it sent the funds; the provider now controls delivery. |
| Partially Completed | The request was split into multiple transactions and only some completed. |
| Completed | The payment system processed the withdrawal. |
| Cancelled or Rejected | The request failed; the Details option should show the reason. |
Rules that commonly cause a rejected withdrawal
- No third-party payment accounts: the card, bank account, or wallet must be in your own name.
- Same-method repayment: deposited funds generally must be withdrawn through the same method, up to the amount deposited. If several methods were used, the broker says withdrawals should be made proportionally through them.
- Profit withdrawals: profits may then be withdrawable through an available preferred method, subject to the account’s rules.
- Currency restrictions: some methods accept profit withdrawals only in USD.
- Verification: additional identity or residence checks can restrict full access until completed.
These rules can explain a rejected payment without proving that the broker refuses profitable withdrawals. They are also rules you should understand before depositing.
What to do when a payment is delayed
- Open Transaction History in the Personal Area.
- Click Details next to the withdrawal.
- Select Get Support.
- Choose the relevant issue type.
- Upload evidence from the payment provider or bank.
The evidence should show your full name, account or bank number, and transactions from the payment date through the current date. A screenshot of the Personal Area is not accepted as proof of a delayed payment.
Verification requirements
The verification path is Settings → Verification in the Personal Area. The process includes email confirmation, personal information, a profile questionnaire, identity verification, and proof of residence.
JustMarkets says the initial verification stage permits deposits up to $2,000. Further verification increases limits and unlocks more services. Identity and residence checks are processed manually and may take up to one working day.
Documents are commonly rejected for practical reasons, including:
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- blurred, low-quality, or black-and-white images;
- cropped documents or missing corners;
- expired documents;
- a name that does not match the Personal Area;
- proof of address older than six months;
- password-protected PDFs;
- printed copies rather than photographs or scans of original documents;
- missing name, date of birth, photograph, or validity information; and
- proof of residence that does not show your full name and address.
The identity document should generally remain valid for at least 30 days from submission.
Password changes can temporarily block withdrawals
If you change your Personal Area password, use Personal Area → Settings → Security Settings → Authorization → Password → Change. Enter the current and new passwords, select Continue, enter the confirmation code, and select Confirm.
JustMarkets states that withdrawals are unavailable for 24 hours after changing the Personal Area password. Plan around that restriction if you need to move money urgently.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Complaints and public reviews
For the Seychelles entity, the published complaint procedure directs clients first to customer support through [email protected], live chat, telephone, or written or verbal contact. If the matter remains unresolved, the complaint can be sent to the Compliance Officer at [email protected].
A formal complaint should include the event date, the specific outcome requested, supporting documents, screenshots, and other relevant evidence. The procedure says customer support generally attempts resolution within 48 hours, while the formal process has a stated maximum response period of 30 business days. Complex cases may take longer, with an explanation for the delay.
The correct escalation route can differ for Cyprus and other regional entities, so check the entity named in your agreement.
Public review sites include reports of delayed withdrawals, payment-provider delays, account reviews, and platform problems. Trustpilot currently displays a warning that the JustMarkets rating is unavailable because of a breach of its guidelines. These reports should be treated as allegations or individual experiences, not as independently proven regulatory misconduct. Conversely, the broker’s own documentation confirms that AML validation, payment delays, rejected methods, and partial completion are real process states.
Advantages and disadvantages
| Potential advantages | Important drawbacks |
|---|---|
| Several entities have identifiable regulatory registrations. | Protection depends on the entity that onboards you. |
| Low advertised minimum deposits of $10 on Standard and Standard Cent. | CFDs and high leverage can produce rapid losses. |
| MT4 and MT5 support. | The JustMarkets app trades MT5 accounts only. |
| Raw Spread account with advertised spreads from zero and $3 commission per side per lot. | Spreads float and can widen in volatile or illiquid markets. |
| Scalping, hedging, and news trading are advertised as permitted. | Withdrawals can be delayed by verification, AML checks, or payment providers. |
| Cyprus clients may qualify for ICF protection if eligible. | ICF protection should not be assumed for non-Cyprus entities. |
FAQ
Is JustMarkets a scam?
The available evidence does not support calling JustMarkets an unlicensed scam. CySEC lists its Cyprus entity, and regulators also identify other JustMarkets group entities. That does not make trading risk-free. Check the legal entity, regulator, and client agreement attached to your own account.
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Is JustMarkets regulated by CySEC?
Yes, JustMarkets Ltd is listed by CySEC under licence 401/21, with company registration 361312 and approved domain justmarkets.eu. Not every JustMarkets customer is necessarily onboarded by that Cyprus entity.
Does JustMarkets accept US clients?
No. United States residents and citizens are listed among JustMarkets’ restricted jurisdictions. Australia, Canada, Japan, India, the UK, and sanctioned countries are also listed as restricted.
How long do JustMarkets withdrawals take?
The broker advertises processing from its side in as little as one minute in eligible cases, but its help documentation says Finance processing can take up to two bank days. The payment provider or bank controls the remaining delivery time.
Can I withdraw to someone else’s card or wallet?
No. JustMarkets prohibits third-party payment accounts. The bank account, card, or wallet should be registered in the client’s own name.
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Does JustMarkets offer swap-free trading?
It offers swap-free status, but account conversion may require contacting support and instrument treatment varies between Standard and Extended swap-free levels. Check the individual account and instrument rather than assuming every position is permanently interest-free.
Can I trade an MT4 account in the JustMarkets app?
No. In-app trading in the JustMarkets app is currently available for MT5 accounts. MT4 clients need to use the separate MetaTrader 4 mobile application.
The Bottom Line
Verdict: JustMarkets is a verifiable, multi-entity broker with current regulatory registrations, but “regulated” does not mean every customer receives CySEC-level protection or that trading is safe. Its main practical risks are entity confusion, extreme advertised leverage, floating spreads, verification-related restrictions, and payment-provider delays.
If you are considering an account, verify the contracting entity and regulator first. Then test the exact deposit and withdrawal method with a small amount, use only a payment account in your own name, complete verification before trading seriously, and avoid treating a low minimum deposit or 1:3000 leverage as evidence of good value.
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