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Repair Windows errors before they cause bigger problemsFix Now →Scan for outdated or missing drivers - takes under a minuteDriver Scan →Clear out junk files and repair common Windows errorsFree Scan →To verify a GST demand notice, do three independent checks: compare the GSTIN and legal name with the official GSTN taxpayer record, locate the complete case and attachments after signing in to the GST Portal, and—if the communication is from the Directorate General of GST Intelligence (DGGI)—validate its DIN, GSTN RFN or eOffice Issue Number through DGGI’s own service. Then read the reply date and filing instructions in the actual notice and portal case. There is no single reply period that applies to every GST notice.
Start with the document, not the link in the message
An email, SMS, letter or PDF can imitate a GST communication. Treat the message as an alert to investigate, not as proof that a demand exists. Do not sign in through a link supplied in a suspicious message. Type the official GST Portal address yourself or open a bookmark you created previously. A genuine-looking logo, letterhead, reference number or form label can be copied.
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Keep the original message and its attachments unchanged. Note the sender address or phone number, the time received, the GSTIN mentioned, any document identification number, the tax period, the amount claimed and the date printed on the document. These details give you a consistent record to compare with official systems.
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- Do not transfer money to a bank account or payment link shown only in an unverified message.
- Do not upload identity documents or credentials to a website reached through the message.
- Do not assume that a demand is valid merely because the document uses “DRC-01,” “DRC-07” or another familiar label.
Check whether the GSTIN and taxpayer identity match
Use the GSTN Search Taxpayer facility to look up the GSTIN or UIN shown on the communication. The tool displays registration information, including the legal name and, where applicable, the trade name. Open the official manual for the current search workflow: GSTN Search Taxpayer manual.
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- Enter the GSTIN or UIN exactly as printed on the notice. Check every character; confusing a zero with the letter O can lead to a different taxpayer record.
- Compare the legal name in the search result with the recipient named in the notice. Compare the trade name too, if one appears.
- Check that the registration identity belongs to your business, branch or client and not to a similarly named entity.
- Save or print the search result with the date of the lookup for your file.
A match is a first filter, not complete authentication. A scammer can copy a real GSTIN and business name. You still need to find the case in the signed-in portal and match the notice’s substantive details.
A mismatch is a stop signal. Do not reply, pay or use the message’s contact details until you have checked whether the sender made an error, the document belongs to another registration, or the communication is fraudulent. If you handle several registrations, repeat the search for each GSTIN named in the paperwork.
Find the official case in the GST Portal
After signing in through the portal you entered directly, open the notices and orders area and look for the relevant case. Depending on the portal presentation and the type of proceeding, the item may appear under an additional notices or orders section. GSTN functionality guidance notes that DRC-01 summaries may be available under Additional Notices & Orders; see the GSTN functionality compilation.
- Sign in using the credentials for the GSTIN that appears on the communication.
- Open the notices, orders or additional notices and orders area shown for that registration.
- Search for the case using the available reference, date, period or status filters.
- Open the complete notice, not only the summary row. Download every attachment, annexure, calculation sheet and hearing document.
- Compare the portal record with the document you received: GSTIN, legal name, tax period, tax heads, amount, statutory provision, issuing authority and document date.
- Record the reply method, the stated due date, any hearing date and the acknowledgement procedure before you leave the case screen.
The portal record is particularly important when the email contains only a PDF or a short alert. A real proceeding should have a corresponding record for the relevant registration and authority. If the document cannot be found, first check that you signed in to the correct GSTIN and searched the additional notices and orders area. Do not treat a missing item as automatic proof of fraud; portal availability, issuance channel and timing can differ. Instead, verify through independently obtained official contact details and obtain professional advice promptly when a deadline may expire.
Use DGGI’s verification service for DGGI communications
Communications from DGGI or a related CBIC office may use an identifier that is different from the number you expect on a regular portal notice. DGGI identifies three possible identifiers, depending on the issuing platform and communication type: a DIN, a GSTN RFN or an eOffice Issue Number. Use the official DGGI Public Services route that corresponds to the identifier printed on your document.
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| Communication situation | Identifier to look for | Verification action |
|---|---|---|
| DGGI document using the departmental identification system | DIN | Enter the DIN in the applicable DGGI public verification service and compare the returned identity and subject with the document. |
| DGGI communication issued through a GST-related platform | GSTN RFN | Use the DGGI service intended for the GSTN RFN and confirm that the result corresponds to your GSTIN, document and issuing office. |
| DGGI communication generated through the government office workflow | eOffice Issue Number | Use the relevant eOffice-number verification option and check the returned details against the communication. |
The number printed on a document is only an input for verification; it is not verification by itself. A result that identifies a different taxpayer, date, subject or office is a conflict. Preserve a copy of the verification result and contact the issuing office using contact information obtained independently from an official government site.
Match the substance of the notice
Once you have a portal record or verification result, compare the documents line by line. The following checks help distinguish a genuine case from a recycled or altered PDF:
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- Authority: the issuing commissionerate, officer or agency should be consistent across the notice, portal record and any verification result.
- Period: confirm the financial year, return period or transaction period. A real notice should identify the period to which the proposed tax, interest or penalty relates.
- Provision: note the section or rule cited. Do not infer the deadline from the section number alone.
- Amounts: compare tax, interest, penalty and total figures with the portal calculation and annexures. Look for unexplained changes between the message and the signed document.
- Procedural stage: determine whether the paper is a show-cause notice, a reply opportunity, an order or an appeal-related communication.
- Attachments: ensure that cited worksheets, statements and evidence are present and readable.
- Instructions: check where the response must be filed, which form is required, whether a hearing can be requested and how acknowledgement is issued.
Do not rely on a web search for a similar-looking notice. The decisive match is between your document, the record for your GSTIN and the issuing authority’s own verification output.
Know what DRC forms mean—and what they do not prove
| Label | Meaning | How to use it in verification |
|---|---|---|
| DRC-01 | Summary of a show-cause notice; GSTN describes the summary as something served along with certain notices. | Use it to identify the proceeding, then open the full notice and attachments. The label does not authenticate the file or set a universal reply period. |
| DRC-06 | Taxpayer’s reply to a show-cause notice. | Use the portal’s DRC-06 route when the notice instructs you to reply there. The form name does not determine the due date. |
| DRC-07 | Associated with the demand-order stage rather than the initial show-cause reply. | Confirm that an order has actually been communicated and treat any appeal deadline separately from a notice-reply deadline. |
These descriptions are listed in the GST Portal list of GST forms. The form list is a terminology guide, not an authenticity certificate. A forged document can display a genuine form number, and a legitimate proceeding may include several documents at different stages.
Find the response deadline in the actual case record
The response date is case-specific. Read the due date printed in the notice and the date or instruction displayed in the corresponding portal case. Capture the time zone or cut-off time if the portal states one, the submission form, the documents required and any hearing date. If the notice and portal display different dates, treat that conflict as urgent and seek clarification from the issuing office and a qualified GST professional.
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Separate the reply date from payment language
A notice may explain a payment option that allows proceedings to conclude under specified conditions. A 30-day period appearing in section 73 material concerns payment and conclusion of proceedings under those conditions; it is not a universal period for filing every show-cause reply. Section 74 payment provisions likewise do not create a general reply deadline. The CBIC texts for sections 73 and 74 expressly cover periods up to financial year 2023–24: section 73 and section 74. A newer notice may rely on another provision, including section 74A, so identify the provision in your own document rather than importing an old timetable.
Do not calculate a deadline from the form number
DRC-01 tells you that a show-cause summary is involved; DRC-06 is the reply form. Neither label supplies a fixed number of days. Count only from the date and directions that the actual notice and portal case establish. If the notice gives a calendar date, use that date. If it describes a period, preserve the notice wording and obtain clarification before assuming how the first or last day is counted.
Record four different clocks
| Clock | What it governs | What to record |
|---|---|---|
| Show-cause reply | Your written response to the allegations | Date stated in the notice and portal; form or filing path; supporting documents. |
| Payment option | A payment-based route described under the applicable provision | Amount, conditions and payment date stated in the notice. |
| Personal hearing | An appearance or hearing opportunity, if offered | Date, time, location or video instructions and request procedure. |
| Appeal against an order | Challenge to a communicated demand order | Communication date, appellate forum and statutory appeal period. |
Keeping these clocks separate prevents a payment period or appeal period from being mistaken for the time allowed to answer a show-cause notice.
Recognize when the document is already a demand order
A demand order is procedurally different from a show-cause notice. If the portal shows that an order has been communicated, the next question may be whether to appeal, pay, seek rectification or take another action—not simply whether to submit a DRC-06 reply.
The GST Portal’s demand-order appeal FAQ states that an appeal is generally due within three months from communication of the order, with a possible further month of condonation for sufficient cause. That appeal window is not the deadline for replying to a show-cause notice. Confirm the order’s communication date and the applicable appellate instructions before relying on the three-month period.
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Use the document’s stage, not its tone or the amount demanded, to classify it. A notice proposing liability gives an opportunity to answer the allegations; an order records the authority’s decision and can trigger a separate appeal process. When both documents are present, preserve both dates and do not discard the earlier notice.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.What to save before submitting anything
Create a case folder named with the GSTIN and proceeding reference. Save the complete original message, every PDF and annexure, the Search Taxpayer result, portal screenshots or downloads showing the case and due date, any DGGI verification output, your response files and the final filing acknowledgement.
- Use filenames that include the document date and type, such as
2026-10-18_notice.pdfor2026-10-18_DRC06_acknowledgement.pdf. - Keep a written timeline of receipt, portal discovery, clarification calls, uploads and acknowledgements.
- Check that uploaded files open correctly and that the acknowledgement contains the same GSTIN and reference as the case.
- Retain proof of any hearing request, extension request or correction sought from the department.
Do not edit the original PDF to add notes. If you need to annotate, make a separate working copy so the received document remains intact.
What to do when checks do not agree
The GSTIN or legal name is wrong
Stop and investigate. Recheck the characters entered in Search Taxpayer, then ask the sender to identify the correct registration only through independently verified official contact details. Do not use a phone number or email address supplied solely in the suspicious message.
The portal has no matching case
Confirm that you selected the correct GSTIN and inspected both the ordinary notices and the additional notices and orders area. Check whether the document names DGGI or another CBIC office whose verification service is separate. If the record remains absent, obtain written clarification promptly; do not assume that the absence cancels a stated deadline.
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Try the identifier type that matches the document—DIN, GSTN RFN or eOffice Issue Number—without changing characters or adding spaces. If the result still conflicts, preserve the failed verification result and contact DGGI through the official public-services site or other independently sourced government contact.
The notice and portal show different dates
Save both views, note when each was accessed and request clarification immediately. Until the authority confirms the operative date, prepare the response as if the earlier date controls, while obtaining professional advice on any request for additional time.
The deadline is close or has passed
Do not wait for a perfect forensic conclusion before seeking help. A GST practitioner or chartered accountant can review the proceeding, classify its stage, prepare a response or assess appeal and condonation options. Give the adviser the original notice, portal record, attachments, verification results and your timeline.
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A repeatable verification checklist
- Open the GST Portal directly, not through the message link.
- Look up the GSTIN or UIN in Search Taxpayer and compare legal and trade names.
- Sign in to the matching registration and inspect notices, orders and Additional Notices & Orders.
- Download the complete notice, annexures and case history.
- Match authority, period, provision, amounts, stage and recipient details.
- For DGGI communications, verify the DIN, GSTN RFN or eOffice Issue Number through DGGI Public Services.
- Write down the exact reply date, filing route, document requirements and hearing date from the case record.
- Keep notice, verification evidence, submission files and acknowledgement together.
- Escalate any mismatch, missing record, unclear date or urgent deadline to the issuing office and a qualified professional.
This process answers two separate questions: whether the communication corresponds to an official case, and what action is due next. Completing the identity checks does not extend a deadline, and finding a deadline does not prove that a message is genuine; both parts must agree before you act.
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